Prince_Raoul said: And I acknowledged that.Taking a quote from a different response shows the weakness of you ability to debate effectively. Try and stay on subject.
fight4thedream said: helix72 said: I'm perplexed. If the game is able to run faster on one device, platform, or software (e.g. iOS vs Android, PC vs mobile device), why is that not an allowed forum discussion topic? Can someone point me to the forum rule that makes that discussion a violation? I've read the posted rules and just don't see it.Forum Rules - Please Read Before Posting — D3 Go! Forums ***Mod note: Unfortunately it's a bit more complicated than a simple apples to apples comparison of hardware performance; the issue apparently is that a player on PC has to take certain steps to gain speed enhancement which is an unintended effect and therefore considered an exploit. The rule that deals with issues of cheating and exploits is rule 8. As always, if you suspect someone of cheating or have discovered a potential exploit we ask that you contact Customer Service (mpqsupport@d3go.com) and provide as many details as possible. Accusations of cheating and the discussion of exploits on the forum are strictly prohibited. Such posts and threads will be removed and the user issued a warning and/or ban depending on their user history. I want to be clear here: there is a proper way to report exploits and suspicions of cheating, namely contacting Customer Service. While I understand that Customer Service's investigations may not be as fast as some would like, posting the issue on the forum will not expedite the process, is a violation of the forum rules and will be dealt with accordingly.
helix72 said: I'm perplexed. If the game is able to run faster on one device, platform, or software (e.g. iOS vs Android, PC vs mobile device), why is that not an allowed forum discussion topic? Can someone point me to the forum rule that makes that discussion a violation? I've read the posted rules and just don't see it.Forum Rules - Please Read Before Posting — D3 Go! Forums
HoundofShadow said: <snip>Flooding CS email with the same issue will probably frustrate them, and probably lead them to putting your case at the bottom of the pile.
Theghouse said: fight4thedream said: helix72 said: I'm perplexed. If the game is able to run faster on one device, platform, or software (e.g. iOS vs Android, PC vs mobile device), why is that not an allowed forum discussion topic? Can someone point me to the forum rule that makes that discussion a violation? I've read the posted rules and just don't see it.Forum Rules - Please Read Before Posting — D3 Go! Forums ***Mod note: Unfortunately it's a bit more complicated than a simple apples to apples comparison of hardware performance; the issue apparently is that a player on PC has to take certain steps to gain speed enhancement which is an unintended effect and therefore considered an exploit. The rule that deals with issues of cheating and exploits is rule 8. As always, if you suspect someone of cheating or have discovered a potential exploit we ask that you contact Customer Service (mpqsupport@d3go.com) and provide as many details as possible. Accusations of cheating and the discussion of exploits on the forum are strictly prohibited. Such posts and threads will be removed and the user issued a warning and/or ban depending on their user history. I want to be clear here: there is a proper way to report exploits and suspicions of cheating, namely contacting Customer Service. While I understand that Customer Service's investigations may not be as fast as some would like, posting the issue on the forum will not expedite the process, is a violation of the forum rules and will be dealt with accordingly. Perhaps the forum administrators would do good to amend the rules to say absolutely under no circumstances is any mention of anything related to gameplay exploits or cheating allowed, ever.As far as I can tell by the plain language used, even by posting a video that showed a game being played super fast, the poster of the video in the previous thread at no time advocated for cheating nor shared links to any hacks nor shared any misinformation. Further I did not see any accusations directed at any player, only a general statement that this practice was something already occurring in the game.If a player has brought what he thought was a very serious issues affecting the game's competitive balance to customer service (multiple times as reported) and received no indication that they were addressing the behavior as cheating, was it really breaking the rules to bring that information to the game's official forum? That's a really poor mixed message to send.
The_Boogie said: Prince_Raoul said: This is because you turned over all your “research” and the devs came to different conclusion. Devs didn't come to a different conclusion. Devs didn't come to ANY conclusion, thus far. I suck at pve, This problem doesn't really affect me. But its got some of my friends ready to quit.Once again, no "elitism" none of the stuff you keep saying trying to trigger people - its just a desire that D3 enforce the rules as published.
Prince_Raoul said: This is because you turned over all your “research” and the devs came to different conclusion.
fight4thedream said: Theghouse said: fight4thedream said: helix72 said: I'm perplexed. If the game is able to run faster on one device, platform, or software (e.g. iOS vs Android, PC vs mobile device), why is that not an allowed forum discussion topic? Can someone point me to the forum rule that makes that discussion a violation? I've read the posted rules and just don't see it.Forum Rules - Please Read Before Posting — D3 Go! Forums ***Mod note: Unfortunately it's a bit more complicated than a simple apples to apples comparison of hardware performance; the issue apparently is that a player on PC has to take certain steps to gain speed enhancement which is an unintended effect and therefore considered an exploit. The rule that deals with issues of cheating and exploits is rule 8. As always, if you suspect someone of cheating or have discovered a potential exploit we ask that you contact Customer Service (mpqsupport@d3go.com) and provide as many details as possible. Accusations of cheating and the discussion of exploits on the forum are strictly prohibited. Such posts and threads will be removed and the user issued a warning and/or ban depending on their user history. I want to be clear here: there is a proper way to report exploits and suspicions of cheating, namely contacting Customer Service. While I understand that Customer Service's investigations may not be as fast as some would like, posting the issue on the forum will not expedite the process, is a violation of the forum rules and will be dealt with accordingly. Perhaps the forum administrators would do good to amend the rules to say absolutely under no circumstances is any mention of anything related to gameplay exploits or cheating allowed, ever.As far as I can tell by the plain language used, even by posting a video that showed a game being played super fast, the poster of the video in the previous thread at no time advocated for cheating nor shared links to any hacks nor shared any misinformation. Further I did not see any accusations directed at any player, only a general statement that this practice was something already occurring in the game.If a player has brought what he thought was a very serious issues affecting the game's competitive balance to customer service (multiple times as reported) and received no indication that they were addressing the behavior as cheating, was it really breaking the rules to bring that information to the game's official forum? That's a really poor mixed message to send. That's a fair point. I will bring it up to the forum administrators to see if we can have the rules updated.
JRYUART said: I’m not a software developer so bear with me - if the exploit being used is essentially a means to speed up the performance of your device/emulator in its entirety, where the result is that it affects any and all applications being run at an faster rate, how would the devs be able to mitigate this within the confines of their specific app without compromising the integrity and performance of the software in its current functioning state? It seems that it would be inordinately difficult to patch the app in such a way where they could detect the exploit and then artificially slow it down *exactly* to their intended conventional/universal performance speed to achieve parity with the non-exploiting players. Whatever the solution is, it just seems like it is not an easy fix, if fixable at all. If that is the case, the only recourse seems to be penalizing those who use the exploit. However, what if the game currently does not natively have a built-in function to measure clear speed and only goes empirically by completion and points total ? How do you prove that someone is really using this hack versus if they happen to be fast/lucky/knows the point refresh timings ? Whatever the resolution of this, it just seems like the devs have their work cut out for them in a major way and it’s going to take time, even moreso since they’re likely still in WFH mode due to pandemic. That said, maybe an official statement or acknowledgment of such a major issue by the devs could be made to help smooth things out.