LFChikarason wrote: So, since we're piling on: - let's go back before the anniversary event when people weren't getting Facebook rewards for about a week. All tickets submitted were informed 'it is an known game wide issue and compensation will be given to everyone' and closed. Then, blame was shifted to the Facebook interface and no rewards were given. - then during the anniversary event, two of the three 'buttons' during the Devil Dino PVP weren't giving out rewards, like the first time Black Vortex PVP came up. Again, all tickets submitted were informed 'it is an known game wide issue and compensation will be given to everyone' and closed. Nothing ever came up from that one - now, the five star Hulk deal. It was ORIGINALLY STATED if you HAD the power, whether you played or not, you would be compensated. Again again, all tickets submitted were informed 'it is an known game wide issue and compensation will be given to everyone' and closed. Some people received their free Naughty or Nice token with the message 'here's for the problem with the Hulk power' others did not. Now, the verbiage has changed to 'you only get compensation if you played with the broken power' I don't think it's crazy or that any of us are asking for the world, heck, mistakes, bugs, kerfluffles happen all the time. It's the acknowledgment of the problem, promises made and nothing followed up on that's getting worrisome. If they just came out and said 'problems happen, deal with it' I think some might appreciate the honesty.
BigRussian wrote: Ugh, my app auto updated when I wasn't looking and was on WiFi and plugged in... The horror!
xidragonxi wrote: The patch just updated on my phone on its own. I didn't have any option to do it it just downloaded in the background.
Brigby wrote: Daiches wrote: An unrelated but pressing matter: when will the promised compensation be given out for the Banner/Hulk bug? If you had played a game with The Hulk (Bruce Banner) with a point(s) in his ability, The Other Guy, then to my knowledge those players should have already been provided a token of appreciation for their patience. GreenyBoy wrote: Should we expect a compensation like 5* hulk bug or Galactus bug? I'm sorry, but as of right now, I do not have enough information to say whether there will be compensation for this ability cost issue or not.
Daiches wrote: An unrelated but pressing matter: when will the promised compensation be given out for the Banner/Hulk bug?
GreenyBoy wrote: Should we expect a compensation like 5* hulk bug or Galactus bug?
ClydeFrog76 wrote: The one time I forget to check the forums before updating...
Rick OShay wrote: Ladies and Gents, They know they need more testing. They don't want to lose players. Maybe we should tame down the complaining and concentrate on the positives.
Rick OShay wrote: Besides, you likely DID get the Banner comp since it looked like a quick reward from the intercepts, and I almost missed it as well.
madsalad wrote: Rick OShay wrote: Besides, you likely DID get the Banner comp since it looked like a quick reward from the intercepts, and I almost missed it as well. How can anyone miss the big splash page that something akin to "Sorry the the 5* Hulk crash bug" They had an error in their apology for an error.Yo dawg, I heard you like errors....
Rick OShay wrote: Ladies and Gents, They know they need more testing. They don't want to lose players. Maybe we should tame down the complaining and concentrate on the positives. They continually come to the forums to show they are working on solutions. This is better than many games do. Any bug or issue can be worked around as long as we help each other. If you didn't get compensation for an issue previously, the Banner issue gave a 2* token (it's good enough and not worth steaming about missing it). Please do not feel it is OK to ask for compensation for this new bug. Besides, you likely DID get the Banner comp since it looked like a quick reward from the intercepts, and I almost missed it as well. Let's play around any issues this new year and just enjoy one of the best games ever.
Uthgarprime wrote: We all clearly love this game or we wouldn't keep banging our head against the wall. That being said, i used to be a software developer and on a personal note, I would be personally embarrassed to release a product with this kind of a problem. Clearly no testing is done on any existing code before new code is released. They must just barely test the new stuff and send it out. Every character should be played and and played against and all powers used before a new release. Now you wouldn't necessarily have to do every character against every character but at least play each one through a match. That would be my minimum testing before a release. This is so programming 101, but clearly that is not even considered when they do things.