Ascended X-23 Notice

1234568

Comments

  • Bowgentle
    Bowgentle Posts: 7,926 Chairperson of the Boards

    @Omegased said:
    Silly question, but was raising a "chat" in game the correct way? I raised last Thursday and have had no response.

    Yes, that works.

  • grumbLEGO
    grumbLEGO Posts: 124 Tile Toppler

    Sent a request on the 10th, received 2 responses with different ticket numbers shortly after but have as of yet not received any covers. Based on my point of ascension I would only expect 6 covers but I would like to know if this is happening or no as we are at the 72 hour point and close to the cut off when things can be submitted.

  • rainkingucd
    rainkingucd Posts: 1,419 Chairperson of the Boards

    @grumbLEGO said:
    Sent a request on the 10th, received 2 responses with different ticket numbers shortly after but have as of yet not received any covers. Based on my point of ascension I would only expect 6 covers but I would like to know if this is happening or no as we are at the 72 hour point and close to the cut off when things can be submitted.

    I think they're still working through backlog. As long as you got the ticket in during the window, they should honour it even outside of the "official" window.

    I opened my ticket for the bonus/Jackpot support shards on 20 December, and just got the shards yesterday. Between the Jackpot Support shards, the holidays, and the issues with the Support Shards vaults not paying out, plus the X-23 Retro Rewards, I am assuming they have a major backlog they are working through.

  • grumbLEGO
    grumbLEGO Posts: 124 Tile Toppler

    @rainkingucd said:

    @grumbLEGO said:
    Sent a request on the 10th, received 2 responses with different ticket numbers shortly after but have as of yet not received any covers. Based on my point of ascension I would only expect 6 covers but I would like to know if this is happening or no as we are at the 72 hour point and close to the cut off when things can be submitted.

    I think they're still working through backlog. As long as you got the ticket in during the window, they should honour it even outside of the "official" window.

    I opened my ticket for the bonus/Jackpot support shards on 20 December, and just got the shards yesterday. Between the Jackpot Support shards, the holidays, and the issues with the Support Shards vaults not paying out, plus the X-23 Retro Rewards, I am assuming they have a major backlog they are working through.

    That makes sense it just makes me nervous that if something falls between the cracks I won’t know until I can’t make another request.

  • turbomoose
    turbomoose Posts: 806 Critical Contributor

    As we are almost at the deadline can we have confirmation that if we raised a ticket before then we will still get the covers

    I don’t mind when I get them id just like confirmation that they will be coming . The support post suggests a turnaround of about a month for CS tickets

    In the meantime I’ll be trying to get a cover from the vault when it opens tomorrow

  • S0kun
    S0kun ADMINISTRATORS Posts: 676 Critical Contributor

    @turbomoose said:
    As we are almost at the deadline can we have confirmation that if we raised a ticket before then we will still get the covers

    I had Ice double check the conversion sheet that we were using to calculate retro rewards and can confirm that CS has indeed started up again.

  • Tiger_Wong
    Tiger_Wong Posts: 1,057 Chairperson of the Boards

    Oh yeah baby! Finally got the rewards for the AsX-23.

    4000 shards
    2 covers.

    Thank you very much!

  • MoosePrime
    MoosePrime Posts: 969 Critical Contributor

    I just got my rewards as well.

  • grumbLEGO
    grumbLEGO Posts: 124 Tile Toppler

    Got 1 cover and 2500 shards, which would be accurate to what I earned pre ascension.

  • CHRISJN
    CHRISJN Posts: 116 Tile Toppler

    Also got mine.
    2500 shards
    1 x23 cover.
    Thanks!

  • jp1
    jp1 Posts: 1,081 Chairperson of the Boards

    Nothing yet. However they did ignore my first request, so I think I’m a couple days behind.

  • jp1
    jp1 Posts: 1,081 Chairperson of the Boards

    Got mine. 10 covers total after shards which is the correct amount since my secondary X-23 was high level as well.

  • frachr
    frachr Posts: 43 Just Dropped In

    I got mine too. 5400 shards and 2 covers. Thanks!

  • Borstock
    Borstock Posts: 2,733 Chairperson of the Boards

    I just love seeing people get their rewards while my 800 jackpot shards still haven't arrived from the ticket I placed mid-December.

  • MegaBee
    MegaBee Posts: 1,040 Chairperson of the Boards

    @Borstock said:
    I just love seeing people get their rewards while my 800 jackpot shards still haven't arrived from the ticket I placed mid-December.

    Maybe poke CS again?

  • ThaRoadWarrior
    ThaRoadWarrior Posts: 9,454 Chairperson of the Boards

    My Hex 23 landed today as well.

  • rainkingucd
    rainkingucd Posts: 1,419 Chairperson of the Boards

    @Borstock said:
    I just love seeing people get their rewards while my 800 jackpot shards still haven't arrived from the ticket I placed mid-December.

    I opened my jackpot shards ticket on 20 December and got my shards on 15 January (while others had already gotten their x-23 retros in between). I also just got my X-23 retros today, from a ticket opened 11 January (while others still await jackpot shards).

    I don't know if that helps, but the timing is a bit random

  • Borstock
    Borstock Posts: 2,733 Chairperson of the Boards

    @MegaBee said:

    @Borstock said:
    I just love seeing people get their rewards while my 800 jackpot shards still haven't arrived from the ticket I placed mid-December.

    Maybe poke CS again?

    I did a couple of days ago. 😕

  • entrailbucket
    entrailbucket Posts: 5,828 Chairperson of the Boards

    @Borstock said:

    @MegaBee said:

    @Borstock said:
    I just love seeing people get their rewards while my 800 jackpot shards still haven't arrived from the ticket I placed mid-December.

    Maybe poke CS again?

    I did a couple of days ago. 😕

    I think they said somewhere that when you do that, it creates a new ticket and pushes you to the back of the line. I can't find the post now though, so maybe I was imagining it?

    I was going to try to bump my ticket too (I did get my stuff yesterday) but I was afraid because I thought they said that somewhere.

  • Bowgentle
    Bowgentle Posts: 7,926 Chairperson of the Boards

    @entrailbucket said:

    @Borstock said:

    @MegaBee said:

    @Borstock said:
    I just love seeing people get their rewards while my 800 jackpot shards still haven't arrived from the ticket I placed mid-December.

    Maybe poke CS again?

    I did a couple of days ago. 😕

    I think they said somewhere that when you do that, it creates a new ticket and pushes you to the back of the line. I can't find the post now though, so maybe I was imagining it?

    I was going to try to bump my ticket too (I did get my stuff yesterday) but I was afraid because I thought they said that somewhere.

    That's normal CS practice, and yes, I also think they said it somewhere.

Categories