Ascended X-23 Notice

GrimSkald

@S0kun said:
It seems that our calculations to look into what pre-ascension level your X23 was in calculating the rewards were off. This resulted in a handful of players getting more rewards than was owed, but due to this entire process taking a ton of man power, we aren't going to go back and remove them. This is especially the case since the tools would require us to rebuild the character from scratch, which would require player input. That's not fair to the players in question. We've updated the calculations for any ongoing requests and will be using that going forward.

Thank you for the explanation! A little communication goes a long way.

ThisisClemFandango

I've got some gasoline around here somewhere should bcs need it

entrailbucket

Wait, so the players who had their requests fulfilled first will get more covers than everyone else???

This isn't fair!!!! I didn't get mine yet, why am I getting less than someone else for no reason!?

I've spent more than anyone here, by far, and I'm getting less because CS hasn't gotten to my ticket yet? So much for customer service and honoring paying customers! You should either take the extra covers back from those players or give me what I'm entitled to!!!

WilliamK1983

lol jfc @S0kun

St_Bernadus

So can I submit a ticket for the covers I would have got if I had Ascended my X-23?

(I nearly just submitted that comment but decided this "I am joking" disclaimer might be needed)

entrailbucket

If I don't get the 12 covers I'm absolutely entitled to, due to their error, I'll never spend another dollar on this game!!! This will be the final nail in the coffin of mpq, they'll kill the game this way. I am far more important than all of you, if I leave that'll be the end of the game for everyone.

Codex

@GrimSkald said:

@S0kun said:
It seems that our calculations to look into what pre-ascension level your X23 was in calculating the rewards were off. This resulted in a handful of players getting more rewards than was owed, but due to this entire process taking a ton of man power, we aren't going to go back and remove them. This is especially the case since the tools would require us to rebuild the character from scratch, which would require player input. That's not fair to the players in question. We've updated the calculations for any ongoing requests and will be using that going forward.

Thank you for the explanation! A little communication goes a long way.

I feel at this point less communication would have been better.

S0kun

@entrailbucket said:
Wait, so the players who had their requests fulfilled first will get more covers than everyone else???

This isn't fair!!!! I didn't get mine yet, why am I getting less than someone else for no reason!?

I've spent more than anyone here, by far, and I'm getting less because CS hasn't gotten to my ticket yet? So much for customer service and honoring paying customers! You should either take the extra covers back from those players or give me what I'm entitled to!!!

I get the frustration, but you're not entitled to the covers + the mistaken extra covers though.

S0kun

@Codex said:

@GrimSkald said:

@S0kun said:
It seems that our calculations to look into what pre-ascension level your X23 was in calculating the rewards were off. This resulted in a handful of players getting more rewards than was owed, but due to this entire process taking a ton of man power, we aren't going to go back and remove them. This is especially the case since the tools would require us to rebuild the character from scratch, which would require player input. That's not fair to the players in question. We've updated the calculations for any ongoing requests and will be using that going forward.

Thank you for the explanation! A little communication goes a long way.

I feel at this point less communication would have been better.

And let those who don't get the ascended retros to feel even more slighted? It was an accident in calculations and that correction needed to be clarified.

ThisisClemFandango

@entrailbucket said:
If I don't get the 12 covers I'm absolutely entitled to, due to their error, I'll never spend another dollar on this game!!! This will be the final nail in the coffin of mpq, they'll kill the game this way. I am far more important than all of you, if I leave that'll be the end of the game for everyone.

Come on everyone, he's right
Won't somebody please think of the children

ThisisClemFandango

@S0kun said:

@entrailbucket said:
Wait, so the players who had their requests fulfilled first will get more covers than everyone else???

This isn't fair!!!! I didn't get mine yet, why am I getting less than someone else for no reason!?

I've spent more than anyone here, by far, and I'm getting less because CS hasn't gotten to my ticket yet? So much for customer service and honoring paying customers! You should either take the extra covers back from those players or give me what I'm entitled to!!!

I get the frustration, but you're not entitled to the covers + the mistaken extra covers though.

I think he was pointing out the ridiculousness we are at
However he may also be absolutely serious.
Tough call.

Codex

@S0kun said:

@Codex said:

@GrimSkald said:

@S0kun said:
It seems that our calculations to look into what pre-ascension level your X23 was in calculating the rewards were off. This resulted in a handful of players getting more rewards than was owed, but due to this entire process taking a ton of man power, we aren't going to go back and remove them. This is especially the case since the tools would require us to rebuild the character from scratch, which would require player input. That's not fair to the players in question. We've updated the calculations for any ongoing requests and will be using that going forward.

Thank you for the explanation! A little communication goes a long way.

I feel at this point less communication would have been better.

And let those who don't get the ascended retros to feel even more slighted? It was an accident in calculations and that correction needed to be clarified.

Why correct it at all? This has essentially created a third group that feels slighted. It would have been better to not fix the bad math and let two groups argue where now you have three groups. That was my intent with my comment.

KGB

@ThisisClemFandango said:

@S0kun said:

@entrailbucket said:
Wait, so the players who had their requests fulfilled first will get more covers than everyone else???

This isn't fair!!!! I didn't get mine yet, why am I getting less than someone else for no reason!?

I've spent more than anyone here, by far, and I'm getting less because CS hasn't gotten to my ticket yet? So much for customer service and honoring paying customers! You should either take the extra covers back from those players or give me what I'm entitled to!!!

I get the frustration, but you're not entitled to the covers + the mistaken extra covers though.

I think he was pointing out the ridiculousness we are at
However he may also be absolutely serious.
Tough call.

EB was clearly joking. He just forgot to put the smiley or sarc tag in his comments.

KGB

ThisisClemFandango

I know, that's why I typed that response

S0kun

My sanity thanks you all for the clarification.

jp1

@S0kun I haven’t heard anything. However, they left my support ticket hanging open, presumably for follow up, so I just commented on that. That won’t be an issue will it?

Daredevil217

@Daredevil217 said:
@Sokun

Two things.

One, is it possible for the tech that exists to reward everyone with an ascended toon 6 covers regardless of level? I know it isn’t ideal but it’s a solution that many have posted and would seem happy with (at least it’s something?).

Second, is everyone getting 12 covers again or will this be case by case? If the former it probably makes sense for some folks (like myself who would only get 9 if I wait) to ascend now.

I chose… poorly. lol.

And there’s good old EB, still waging his snark war against, who? I have no idea. But those posters aren’t really here like that. This is by and large a pretty good community full of insightful posters. Trust me, I’ve been to actual toxic forums. It’s the complaining about “the complainers” that is annoying. Take that ish to Reddit, Facebook or wherever these toxic, entitled, demanding folks are that apparently live rent free in so many people’s heads.

Again… just a game. > @S0kun said:

@entrailbucket said:
Wait, so the players who had their requests fulfilled first will get more covers than everyone else???

This isn't fair!!!! I didn't get mine yet, why am I getting less than someone else for no reason!?

I've spent more than anyone here, by far, and I'm getting less because CS hasn't gotten to my ticket yet? So much for customer service and honoring paying customers! You should either take the extra covers back from those players or give me what I'm entitled to!!!

I get the frustration, but you're not entitled to the covers + the mistaken extra covers though.

This is going to upset a lot of folks, but you’re not wrong. In other businesses this happens all the time. There’s an error or glitch in the system, it travels like wildfire and mass people try to capitalize. Some manage to actually get the 300 dollar Switch that was erroneously marked as 30 dollars instead. Others orders get canceled. What the companies don’t do is continue to give out 30 dollar Nintendo Switches. They right the error and move on.

To anyone up in arms about this, remember it’s just a game. To those up in arms about those up in arms… remember there’s an ignore button.

entrailbucket

Ah yes, the problem is not a minority of entitled .01%ers throwing a tantrum about "fairness," it's a few people mocking how silly, entitled, and childish they look.

Talk about "rent free!" Get that "ish" (LOL) out of here.

liminal_lad

@S0kun said:
My sanity thanks you all for the clarification.

I want to thank you again for making this decision. I also apologize for fanning the flames here. It's just a mobile game, even if it's a great one.

jp1

@entrailbucket said:
Ah yes, the problem is not a minority of entitled .01%ers throwing a tantrum about "fairness," it's a few people mocking how silly, entitled, and childish they look.

Talk about "rent free!" Get that "ish" (LOL) out of here.

Where is this fictional tantrum?