R192: Champion Rewards Updates

jp1

Does it amount to free stuff though? Seems like I lost quite a bit compared with the minimal gains. Guess the money I spent on the resources that are now devalued equals “free” somehow. Nice.

Vhailorx

JHawkInc said:

What was received was not what was expected, and they knew it was going to happen, and deliberately danced around the issue instead of letting us know in advance.

I got a great big delightful heap of rewards, but it still feels disappointing because it does not match what they led me to expect. And while I'll be honest that I only really cared about the 5-star rewards, the surprisingly tiny amount of other rewards by comparison had me curious that they'd only rolled out part of the rewards until I saw comments indicating otherwise.

Surprise surprise, the root of the issue is communication. This whole thing could have been greatly alleviated with communication.

I don't think communication was the problem.  IceIX did a decent job presenting complicated facts.  And while the comms were late, that is totally normal for MPQ. 

The problem was that the changes had to be this complex to accomplish Demi's clear goals of reigning in champ rewards and limiting retroactive rewards, while also being something that could be hyped for players.  That's why they did all these feeders at once.  They were hoping that a big chunk of rewards all at once would obscure that, using the established system, there should have been many many more rewards.  And that's why the shards were split out amongst multiple champ rewards (to overwrite some existing CP/HP rewards) rather than just going on 1:1 over covers/LTs.

Unknown

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Momo988

What’s clear is that the new feeders were treated the same as existing feeders. If that’s as intended, then it’s not what was communicated. If it’s a mistake, it would be helpful to know if it’s being fixed. Whether it is a or b would be a helpful clarification from The team. 

Crowl

Daredevil217 said:

You have to understand that in the real world businesses have KPIs, shareholders to appease, and licenses to maintain (Disney/Marvel). 

The value of customer goodwill is highly underestimated though, the simple reality is that handing out the "full" amount of retroactive rewards, matching the precedent they had set for every single feeder change in the past wouldn't be breaking the bank, but it would have eased the doubts and complaints that people have had with the resource reductions in this change.

Instead of taking that one-off hit that would have been negligible to them, they have needlessly alienated their longer term players, who realistically are going to have a larger proportion of paying customers within their midst than newer players, which seems a particularly unwise given their switch to this hp-heavier method of releasing new 5* characters. 

granne

Momo988 said:

What’s clear is that the new feeders were treated the same as existing feeders. If that’s as intended, then it’s not what was communicated. If it’s a mistake, it would be helpful to know if it’s being fixed. Whether it is a or b would be a helpful clarification from The team. 

Exactly. I have no problem with the idea of not receiving shards if you've already received covers (especially since some of us will have received LTs as well as covers). It's the 20% of expected shards on new feeders that bothers me. If it was intended, it might just be the push I need to spend my time on something else.

bluewolf

granne said:

Momo988 said:

What’s clear is that the new feeders were treated the same as existing feeders. If that’s as intended, then it’s not what was communicated. If it’s a mistake, it would be helpful to know if it’s being fixed. Whether it is a or b would be a helpful clarification from The team. 

Exactly. I have no problem with the idea of not receiving shards if you've already received covers (especially since some of us will have received LTs as well as covers). It's the 20% of expected shards on new feeders that bothers me. If it was intended, it might just be the push I need to spend my time on something else.

Anthony on Discord said in no uncertain terms that the rewards we received are the intended rewards.

Everyone needs to fully understand this and not hope for some update or fix. This is it.

KGB

granne said:

Momo988 said:

What’s clear is that the new feeders were treated the same as existing feeders. If that’s as intended, then it’s not what was communicated. If it’s a mistake, it would be helpful to know if it’s being fixed. Whether it is a or b would be a helpful clarification from The team. 

Exactly. I have no problem with the idea of not receiving shards if you've already received covers (especially since some of us will have received LTs as well as covers). It's the 20% of expected shards on new feeders that bothers me. If it was intended, it might just be the push I need to spend my time on something else.

It's exactly what was intended. If you go back and re-read ICE's post on how it works it says.

1) You get 1 cover at 280

2) You get 100 shards for every other cover milestone already reached (300, 320  etc)

3) You get any shards on the path to your next milestone (300, 320 etc) so when you reach it you have enough shards for a cover.

So for a 319 ProfX, you would get 1 cover at 280, 100 shards for passing 300, then all the shard rewards between 301-319 so that at 320 you'd have enough shards for another cover.

For someone with a max champed 4, you get 1 cover at 280 and 500 shards (100 for each of the other cover milestones).

This was clearly intended to both give the players feeders for every 5* (like we've asked for) AND to not give out oodles of 5* retro rewards (which is why I assume there have been no feeders assigned to older 4* characters in a long time).

KGB

pezse

It's a mess. I've got 100 shards for lvl 302 X Prof,  350 for lvl 299 Thor and 2*100 for lvl 295 Nightcrawler. Seems devs don't understand the system neither.

Godzillafan67

bluewolf said:

granne said:

Momo988 said:

What’s clear is that the new feeders were treated the same as existing feeders. If that’s as intended, then it’s not what was communicated. If it’s a mistake, it would be helpful to know if it’s being fixed. Whether it is a or b would be a helpful clarification from The team. 

Exactly. I have no problem with the idea of not receiving shards if you've already received covers (especially since some of us will have received LTs as well as covers). It's the 20% of expected shards on new feeders that bothers me. If it was intended, it might just be the push I need to spend my time on something else.

Anthony on Discord said in no uncertain terms that the rewards we received are the intended rewards.

Everyone needs to fully understand this and not hope for some update or fix. This is it.

"Anthony on MPQ's Official Forums" would be an even better source.   But here we stand, status quo stabbing us in the eye in its multifaceted ways.

Bubba3210

What a mess. I’m out of words.

Borstock

For some reason, I thought all of the shards would land on my targeted heroes, making targeted heroes a little more viable since it was such a cluster when it was released. This noise is just a way to cover-up the fact that they were taking rewards away.

Unless this leads to something else, they just lost my VIP dollars. 

shardwick

This is why I never feel bad when I rate the game low. 

Black Duke

bluewolf said:

granne said:

Momo988 said:

What’s clear is that the new feeders were treated the same as existing feeders. If that’s as intended, then it’s not what was communicated. If it’s a mistake, it would be helpful to know if it’s being fixed. Whether it is a or b would be a helpful clarification from The team. 

Exactly. I have no problem with the idea of not receiving shards if you've already received covers (especially since some of us will have received LTs as well as covers). It's the 20% of expected shards on new feeders that bothers me. If it was intended, it might just be the push I need to spend my time on something else.

Anthony on Discord said in no uncertain terms that the rewards we received are the intended rewards.

Everyone needs to fully understand this and not hope for some update or fix. This is it.

Seriously?

I received a single Gambit cover & 500 shards from my almost maximum champed Rogue (lvl 363) and they want to tell me that those things are the rewards I was supposed to get? Sorry guys, but I'm feeling kind of tricked at the moment.

statnut

I don't understand why I got shards for some five-star characters from champion rewards, but not four-star character shards from other champion rewards, such as Colossus or Ragnarok, who got new primary four stars. Feels all over the place.

ErikPeter

At first I thought people were just complaining about free stuff but this is actually stuff we didn't get. I agree that Ice said it, KGB, but it's muddled. With my emphasis:

IceIX said:

Now we have an exception! Some 4-Stars gained a new Champion reward! For these characters, you will gain the Cover reward at 280 if it has been reached. Then, you will gain the same rewards as detailed above for the current level of your Champion. In addition, you will gain 100 Shards per 250 Shard milestone you have passed. Meaning that if you have a level 317 Professor X (Charles Xavier), you will gain the 280 Cover, 100 Shards from having passed 315 where you are currently working towards a cover, and a bonus 100 Shards from having passed 300.
TLDR, if you would have missed Shards towards a cover but *haven’t yet received that cover in full*, you’ll get those Shards. 

I have a level 312 Hulkbuster. I got the retroactive 280 cover and 100 shards. I am not "working toward" any cover yet (first of 3 is at 315). If "You will gain the same rewards as detailed above" and the TLDR were accurate, I should've gotten 600 Rescue shards, not 100. They missed the shard reward at 300.

People are annoyed because the TLDR is just false. I "missed" shards toward the 300 cover, didn't receive that cover in full; Previous retroactive rewards included the level 300 cover, so why not now?

Basically if you're not going to give us a cover we expect, don't say "TLDR, we will give you the shards for that cover".

Warbringa

Yeah, this was a flaming dumpster fire....too bad, didn't have to be.  Late communication was part of the problem but really just the way it was done seems to make no logical sense.

MrEd95

I guess the only thing to be done now is wait and see if our complaints are listened to. Not sure if and when that will be, but there isn’t anything we can do about it for now until Ice or someone else replies to us

DAZ0273

I got 100 shards for Moon Knight and I am really not quite sure why. 

ThaRoadWarrior

Your Sentry must be approaching some previously un-earned reward.