[Resolved] ]Lost 5* Strange, No help in sight.
Comments
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Spudgutter said:
PokemonGo has the ability to lock a character to keep from being sold. It is not being unreasonable to ask for this.Nick441234 said:I always close the app when I'm not playing it. Maybe others should do the same in future.
Sometimes people need to stop what they are doing and put the phone in their pocket or something.
I don't always close the game when I'm not playing it, maybe you should do the same in the future?
This thread clearly shows that that is not the sensible option, so everyone follow my advice and then we wont have anymore threads like these. Problem solved.0 -
Ruinate said:I think typing DELETE to confirm a sell is perfect. Blizzard does this with Wow and Diablo. Requiring a pin is absurd.
Nick441234 said:I always close the app when I'm not playing it. Maybe others should do the same in future.
There's benefits for not closing the app. So no, they won't do what you tell them to do with their phones.0 -
Or you know, D3 could not have the worst policy in gaming history. I could say with 100% confidence that if I deleted a character or items in a Blizzard game, they would restore it without hesitation. In fact they've made it so you could do that yourself.
Accidentally selling a character is pretty dumb I will say. But sometimes the brownest of stars align and fixing a customers mistake is standard practice just about anywhere. D3 just gets a kick out of pissing people off even though Demiurge themselves are a cluster **** full of mistakes.2 -
Bowgentle said:Spudgutter said:Nick441234 said:I always close the app when I'm not playing it. Maybe others should do the same in future.
Sometimes people need to stop what they are doing and put the phone in their pocket or something.
I don't always close the game when I'm not playing it, maybe you should do the same in the future?
So it's locked now, and the reason of my post here was just to prove that it was an accident, it happens sometimes to some of us, and in rare cases like this CS could be more understandable and willing to help in fixing that. That's all, folks. If developers would come up with the solution on how to prevent that from happening - it's a bonus. Locking characters, rosters, reposition buttons, enter words/pins - are just different scenarios we can only suggest to them, but the decision about implementing any or none is totally up to devs.
Meanwhile - I strongly suspect that cases like this one are fairly rare and thus should be dealt with individually by CS in a positive way. And that was the original reason of this thread in a first place ("No help in sight") wasn't it??
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How this game currently works
Does it make $?
Can it make $?
Will they pay for it?
If you want a roster lock then suggest they make it a paid feature, tie it to VIP or a independent micro transaction0 -
Nick441234 said:Spudgutter said:
PokemonGo has the ability to lock a character to keep from being sold. It is not being unreasonable to ask for this.Nick441234 said:I always close the app when I'm not playing it. Maybe others should do the same in future.
Sometimes people need to stop what they are doing and put the phone in their pocket or something.
I don't always close the game when I'm not playing it, maybe you should do the same in the future?
This thread clearly shows that that is not the sensible option, so everyone follow my advice and then we wont have anymore threads like these. Problem solved.
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Spudgutter said:Nick441234 said:Spudgutter said:
PokemonGo has the ability to lock a character to keep from being sold. It is not being unreasonable to ask for this.Nick441234 said:I always close the app when I'm not playing it. Maybe others should do the same in future.
Sometimes people need to stop what they are doing and put the phone in their pocket or something.
I don't always close the game when I'm not playing it, maybe you should do the same in the future?
This thread clearly shows that that is not the sensible option, so everyone follow my advice and then we wont have anymore threads like these. Problem solved.0 -
It seems like like the best solution to this is to implement locking that requires entering text to unlock. For example, to lock you simply select the character and hit some button, but then to unlock you are required to type in something like "UNLOCK".
Locking mechanisms are very common in games for hard earned resources/objects and typing specific text is incredibly chance/accident proof, whereas a simple confirmation button is clearly not. The added benefit of having it be a lock, is that it is an "opt in" feature. If you are a player doesn't want to jump through extra hoops to sell heroes and feel fairly confident that you will never accidentally sell or buy something you don't mean to, then you can feel free to never lock something. And if you aren't, for whatever reason (drunk, fat fingerer, kids, no screen lock, absentminded, etc), then you have foolproof options to protect yourself and remove the need for CS to rectify mistakes.2 -
moss04 said:It seems like like the best solution to this is to implement locking that requires entering text to unlock. For example, to lock you simply select the character and hit some button, but then to unlock you are required to type in something like "UNLOCK".
Your solution involves a serious investment on the developer's part. They need to: write code to handle the locking mechanism, create a user interface for it, <cough> test the code <cough>, and design a way to explain the function to the user base; both current and future players. What is their return on investment for all this work? They give a few players a warm fuzzy that their precious won't disappear, and they eliminate a handful of support tickets where people want their precious back. They will also probably also upset those players that hate change, and those that feel there are dozens of higher priority items that could be worked on instead of this.This is provided that the system works exactly as it should.
On the other hand, simply moving the confirm button to the top of the screen will take 1 person about 10 minutes to do, and they can likely get the same result.
The third (and more likely option) would be to do nothing.1 -
Blindman13 said:... and they eliminate a handful of support tickets where people want their precious back2
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moss04 said:Blindman13 said:... and they eliminate a handful of support tickets where people want their precious back4
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Not 1 cover. 16 covers, a level 453 5* Dr Strange.2
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Blindman13 said:moss04 said:Blindman13 said:... and they eliminate a handful of support tickets where people want their precious back
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Yeah. I have also managed to buy a ten pack when asleep. Kept nodding off and half wakening up and catching my phone as it slipped from my hand. Yeah it was **** also.
Regarding closing the game when not playing.
Not sure if someone already mentioned this. Not read the whole thread. - Sometimes you need to keep your game open even when not playing if trying to preserve seeds or cache PvP. Even with a screenlock accidents still happen so some form quality of life safeguard to avoid these incidents would be welcome for both the playerbase and CS.
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Almost sold a 2 star cap last night when my dog suddenly jumped on me while looking at my roster. Was at the confirm button when I picked my phone back up. If I had picked it up just wrong could have pressed the confim button.1
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smkspy said:Almost sold a 2 star cap last night when my dog suddenly jumped on me while looking at my roster. Was at the confirm button when I picked my phone back up. If I had picked it up just wrong could have pressed the confim button.0
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Dogface said:smkspy said:Almost sold a 2 star cap last night when my dog suddenly jumped on me while looking at my roster. Was at the confirm button when I picked my phone back up. If I had picked it up just wrong could have pressed the confim button.
And never said anything about principle. An accident can happen. A smart company would look at my ticket and my account, say "okay, yeah we how you probably didn't mean to that, let us help you out."
Now if it were a frequent thing, the responsibility lies with me and I should probably take dog out back and give him to old yeller treatment.0 -
Does it even prompt you if selling 2*s? I know it checks you when selling 3*s and above. I just sold 29 of them en masse last night from my queue because I grazed that sell all button while trying to scroll up and down to count them. Granted those were from 2*s which I just didn't have ISO yet to champ but still preferred the champ rewards instead of the measly 7250 ISO.0
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