Ultron Run 1 Issues - UPDATE 5/4 12:30p EDT

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Comments

  • morgh
    morgh Posts: 539 Critical Contributor
    We cleared Round 8 and only 6 people got their 3rd QS cover because the sub disappeared - noone got any compansation so far...
  • I'd likely trade my SW for a Qs... I know, blasphemy, but I've actually got a couple covers on Qs already, and no slot for SW, sooo...

    DBC
  • Cymmina
    Cymmina Posts: 413 Mover and Shaker
    morgh wrote:
    We cleared Round 8 and only 6 people got their 3rd QS cover because the sub disappeared - noone got any compansation so far...

    Reread the update, the only compensation they were promising over the weekend is for those on round 6. Compensation for everyone else would happen during the week.
  • morgh
    morgh Posts: 539 Critical Contributor
    Cymmina wrote:
    morgh wrote:
    We cleared Round 8 and only 6 people got their 3rd QS cover because the sub disappeared - noone got any compansation so far...

    Reread the update, the only compensation they were promising over the weekend is for those on round 6. Compensation for everyone else would happen during the week.


    Umm... yeah... of course... I totally knew that!

    Reading with comprehension skills - master (of disaster)
  • safaridan
    safaridan Posts: 14 Just Dropped In
    I did receive the SW cover yesterday and most of my alliance did as well, didn't hear from everyone. I would like to thank them for the effort.
  • What an utter crock of ****, way to alienate and piss off a large majority of your player base by only giving out covers to those who you deem worthy. You screwed everyone over with the server issues and now you choose to not make it up.

    I was not in an alliance privileged enough to make node 6 of the 1st round of Ultron, but what I was able to do was finish just short point wise of my the 750,000 pts needed to get my 2nd Quicksilver cover, now You think if lets say I had not lost hours because of the crash or better yet I had been awarded points earned from doing missions instead of zeros I would have achieved that goal? Your damn skippy, and now I sit at over 850,000 and will miss out on my last Scarlett Witch cover because of time lost at the start of the 2nd round.

    So thanks for really picking up the ball and saying sorry to your players **** clowns.
  • Phaentom
    Phaentom Posts: 111 Tile Toppler
    I had over a million points in Ultron Run #1 and couldn't play at the beginning for a couple of hours and wasn't able to play on the last day from 12 noon until the event ended and didn't receive any compensation. My alliance was the same way and we would have had at least 1 more node open for another SW cover. Really liked the event, but with the problems at the beginning and end and then how you compensated people kind of ruined it.
  • The rest of the rewards for this event are going out shortly! We'll have tokens and HP to make up for the network issues, and we bumped everyone over 300K in progression to their next Quicksilver cover. Scarlet Witch covers for ~3K players in Round 7 and ~1200 players in Round 8 are also going out. We expect this to take a few hours at best. If you haven't received your rewards by tomorrow, 5/5, then you can submit a support request.
  • Malcrof
    Malcrof Posts: 5,971 Chairperson of the Boards
    The rest of the rewards for this event are going out shortly! We'll have tokens and HP to make up for the network issues, and we bumped everyone over 300K in progression to their next Quicksilver cover. Scarlet Witch covers for ~3K players in Round 7 and ~1200 players in Round 8 are also going out. We expect this to take a few hours at best. If you haven't received your rewards by tomorrow, 5/5, then you can submit a support request.

    Thank you for the update!
  • TheRealJRad
    TheRealJRad Posts: 309 Mover and Shaker
    The rest of the rewards for this event are going out shortly! We'll have tokens and HP to make up for the network issues, and we bumped everyone over 300K in progression to their next Quicksilver cover. Scarlet Witch covers for ~3K players in Round 7 and ~1200 players in Round 8 are also going out. We expect this to take a few hours at best. If you haven't received your rewards by tomorrow, 5/5, then you can submit a support request.

    Appreciate the update. Are those of us who were locked out of Deadpool that day just sol?
  • Malcrof
    Malcrof Posts: 5,971 Chairperson of the Boards
    The rest of the rewards for this event are going out shortly! We'll have tokens and HP to make up for the network issues, and we bumped everyone over 300K in progression to their next Quicksilver cover. Scarlet Witch covers for ~3K players in Round 7 and ~1200 players in Round 8 are also going out. We expect this to take a few hours at best. If you haven't received your rewards by tomorrow, 5/5, then you can submit a support request.

    Appreciate the update. Are those of us who were locked out of Deadpool that day just sol?

    Let's see what tokens etc they give us before we fire the volleys, maybe some taco's will be in there.
  • TheRealJRad
    TheRealJRad Posts: 309 Mover and Shaker
    Malcrof wrote:
    The rest of the rewards for this event are going out shortly! We'll have tokens and HP to make up for the network issues, and we bumped everyone over 300K in progression to their next Quicksilver cover. Scarlet Witch covers for ~3K players in Round 7 and ~1200 players in Round 8 are also going out. We expect this to take a few hours at best. If you haven't received your rewards by tomorrow, 5/5, then you can submit a support request.

    Appreciate the update. Are those of us who were locked out of Deadpool that day just sol?

    Let's see what tokens etc they give us before we fire the volleys, maybe some taco's will be in there.

    No volleys, just a question. Kabir said "for this event", which implied to me it was only for Ultron.
  • DFiPL
    DFiPL Posts: 2,405 Chairperson of the Boards
    The rest of the rewards for this event are going out shortly! We'll have tokens and HP to make up for the network issues, and we bumped everyone over 300K in progression to their next Quicksilver cover. Scarlet Witch covers for ~3K players in Round 7 and ~1200 players in Round 8 are also going out. We expect this to take a few hours at best. If you haven't received your rewards by tomorrow, 5/5, then you can submit a support request.

    Oh, good. Progression folks are being taken care of after all. Very glad to hear that.

    Thanks, Kabir.
  • Tarheelmax
    Tarheelmax Posts: 190 Tile Toppler
    The rest of the rewards for this event are going out shortly! We'll have tokens and HP to make up for the network issues, and we bumped everyone over 300K in progression to their next Quicksilver cover. Scarlet Witch covers for ~3K players in Round 7 and ~1200 players in Round 8 are also going out. We expect this to take a few hours at best. If you haven't received your rewards by tomorrow, 5/5, then you can submit a support request.

    Thank you for the update Kabir!

    I have a two questions.

    1. Is there any intent to compensate anyone who also suffered specific issues with the PVE and PVP events going on simultaneously? Especially those of us that were in slices ending near or at the time of the server issue?

    2. If we submitted tickets in-game regarding other specific issues (like those stated in question 1) around the time of the issue, will those be addressed in a direct response? I have two separate tickets in and haven't heard back regarding either one.

    Thanks!
  • slidecage
    slidecage Posts: 3,515 Chairperson of the Boards
    Update 5/4 @ 12:30p:
    The rest of the rewards for this event are going out shortly! We'll have tokens and HP to make up for the network issues, and we bumped everyone over 300K in progression to their next Quicksilver cover. Scarlet Witch covers for ~3K players in Round 7 and ~1200 players in Round 8 are also going out. We expect this to take a few hours at best. If you haven't received your rewards by tomorrow, then you can submit a support request.

    If you have questions about any of this, drop me a line in the comments and I'll check in later and reply.


    so if you had 450K pts do they push you 300k meaning i would have then 750 k meaning i get 2 QS covers (how i take it i only get 1)

    Wonder what they mean by TOKENS AND HP To make up for the issues... never said how much...

    How about people who got messed over in PVE AND PVP when will we see what happens on those.


    Just give me Kahn covers 3 yellows and 2 greens andi be happy icon_e_smile.gif
  • DFiPL
    DFiPL Posts: 2,405 Chairperson of the Boards
    slidecage wrote:
    Update 5/4 @ 12:30p:
    The rest of the rewards for this event are going out shortly! We'll have tokens and HP to make up for the network issues, and we bumped everyone over 300K in progression to their next Quicksilver cover. Scarlet Witch covers for ~3K players in Round 7 and ~1200 players in Round 8 are also going out. We expect this to take a few hours at best. If you haven't received your rewards by tomorrow, then you can submit a support request.

    If you have questions about any of this, drop me a line in the comments and I'll check in later and reply.


    so if you had 450K pts do they push you 300k meaning i would have then 750 k meaning i get 2 QS covers (how i take it i only get 1)

    I think the way to read that is not "we gave everybody an extra 300k points" but rather "if you were over 300K in total progression, we boosted you however much it would take to reach your next QS cover." Meaning if you were at 305K, you got boosted to 500K. If you were at 749K, you got boosted to 750K. If you were at 751K, you got boosted to the million.
  • problems or not, I loved the format, it was alot of fun, as the rounds got harder, you should have cut down the wait times
    especiallly near the end, wait times could have been eliminated altogether, for that final push
  • nickhabq wrote:
    What an utter crock of tinykitty, way to alienate and piss off a large majority of your player base by only giving out covers to those who you deem worthy. You screwed everyone over with the server issues and now you choose to not make it up.

    I was not in an alliance privileged enough to make node 6 of the 1st round of Ultron, but what I was able to do was finish just short point wise of my the 750,000 pts needed to get my 2nd Quicksilver cover, now You think if lets say I had not lost hours because of the crash or better yet I had been awarded points earned from doing missions instead of zeros I would have achieved that goal? Your damn skippy, and now I sit at over 850,000 and will miss out on my last Scarlett Witch cover because of time lost at the start of the 2nd round.

    So thanks for really picking up the ball and saying sorry to your players **** clowns.
    you may have to retract and /or apoligize.....patience is a virtue
  • _RiO_
    _RiO_ Posts: 1,047 Chairperson of the Boards
    nickhabq wrote:
    What an utter crock of tinykitty, way to alienate and piss off a large majority of your player base by only giving out covers to those who you deem worthy. You screwed everyone over with the server issues and now you choose to not make it up.

    I was not in an alliance privileged enough to make node 6 of the 1st round of Ultron, but what I was able to do was finish just short point wise of my the 750,000 pts needed to get my 2nd Quicksilver cover, now You think if lets say I had not lost hours because of the crash or better yet I had been awarded points earned from doing missions instead of zeros I would have achieved that goal? Your damn skippy, and now I sit at over 850,000 and will miss out on my last Scarlett Witch cover because of time lost at the start of the 2nd round.

    So thanks for really picking up the ball and saying sorry to your players **** clowns.
    you may have to retract and /or apoligize.....patience is a virtue

    Bull.

    They're still not compensating on alliance scale and still only compensating on individual players' scores.
    That means anyone with a weaker roster, or with less time available, but that still dedicated all the effort they could manage to help their alliance progress, is STILL going to end up being ****.

    Even worse; they're going to end up being **** while others in the same alliance still might get covers, leading to feelings of being cheated or left out. Bravo devs! Way to go and breed potential fallout or animosity amongst alliances!
  • I'm still interested to hear about players that missed out on that elusive Rage of the Panther "black" Black Panther cover that many of us couldn't get through the DDQ because of the server problems. I'd probably let most other missed rewards in a DDQ event go but that damn cover is so elusive. I'm at day 540 and my BP is at 5/5/0 icon_e_sad.gif