New UI Update: Gameboard

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Comments

  • DyingLegend
    DyingLegend Posts: 1,208 Chairperson of the Boards
    killahKlown said:
    DyingLegend said:
    My alliance hates it. Most are going to quit as its causing eye discomfort. Plus some are colorblind and can barely play the game since the update. 

    The update is awful. I played once today and that was enough.
    How long until they quit do you think?
    Most are taking a break. Some I give until the weekend for quitting permanently.  This update really aggravated a lot of people 
  • HoundofShadow
    HoundofShadow Posts: 8,004 Chairperson of the Boards
    Thanks for the insight.

    I take it that they gave some interns the freedom to re-design the game UI/UX as part of their school project. And they went, "Let's put this out and watch their reactions".  :D
  • Captain_Carlman
    Captain_Carlman Posts: 208 Tile Toppler
    I keep checking this thread, loading up the game, and checking to see if there's a new update for the game in Google Play to see if there's any word from the developers...  but absolute silence, as usual.  No word on a fix or even just an apology acknowledging something might not be working as intended(tm).  I'm going to give it through the weekend and if it's still the same response from D3 of hands in their pockets and looking around the room, I'm done with this game and company. 

    I'm getting really tired of the increasing disconnect with their users/customers.  Been playing for over seven years now and been through the true healing debacle, the disaster that was the second Anniversary, Shardmas, and now this.  I'm definitely not a whale when it came to spending, but I did contribute from time to time and I am a daily player, but this is just getting ridiculous.
  • HoundofShadow
    HoundofShadow Posts: 8,004 Chairperson of the Boards
    edited March 2021
    You must have missed the response on Twitter or the one by LakeStone.  They've already said they will give some details in the next few day. I'll wait till next Wednesday and see.  :)
  • Captain_Carlman
    Captain_Carlman Posts: 208 Tile Toppler
    HoundofShadow said:
    You must have missed the response on Twitter or the one by LakeStone.  They've already said they will give some details in the next few day. I'll wait till next Wednesday and see.  :)
    Looks like it.  I don't have a Twitter account, so I missed it there and I haven't seen anything from LakeStone, other than the "Thanks for the feedback" generic post a few pages back.  Hopefully something is worked out or at least announced soon.
  • entrailbucket
    entrailbucket Posts: 5,820 Chairperson of the Boards
    merb713 said:
    To the people saying "if you don't like the update, just leave":
    Why should we have to leave? This is a game many of us have played for years, spending time and money. This isn't showing up and complaining about what exists. It's like showing up to your favorite hangout and discovering that they've installed 24/7 alarm clocks going off, but since the staff all wear noise-cancelling headphones they don't see the problem.
    Yes, there are lots of games out there. I have played them. I like this game. And I would like to continue to play this game. I'm not currently playing it, and I'm missing my resupply (2120 is my next) and everything, because the changes are physically painful to me. 
    Newer players (I'm day 2702) may not be familiar with the general discourse around this game, from the very beginning.  If you enjoy this game, you are a member of a very very small group of veteran players who still like to play it.  The rest of them continue to play for unknown reasons (sunk cost fallacy?), poison any conversation with their constant negativity, and react to any change, big or small, as if it's the end of the world. 

    This is why many of us would like for those players to go away.  They make it virtually impossible to assess whether a change is good or bad -- after literally any change, the feedback is a torrent of overwhelming negativity, from roughly the same group of players, who threaten to quit but ultimately never do.

    These are the ones who need to go, not the folks who legitimately enjoy the game, occasionally offer positive feedback, and don't immediately hate any change.
  • dgt73
    dgt73 Posts: 28 Just Dropped In
    Random thought: would it help if we raised tickets with Customer Support about the issues with the update?

    Have tried the new interface & found it a big step backwards in terms of information being clearly presented to user, the colours are less distinct & that 'dimming' is really quite annoying.

    I play on Steam, day 2293, and will be struggling to even just do the Deadpool Daily events
  • HoundofShadow
    HoundofShadow Posts: 8,004 Chairperson of the Boards
    No, they are aware of the issue and they are already working on the feedbacks. They will respond in the next few days once they have concluded what to do with the feedbacks. Besides, I'm sure a few hundred or thousand players have already done so. I think you are late to the party.  :D


  • yoshimit
    yoshimit Posts: 1 Just Dropped In
    Mymkllr said:
    Hi all. Played this game daily for around 4 years and this would be my first time posting. Out of all the UI changes I've seen, this is by far the most unwelcomed design. It is so disappointing it has brought me here to make my first post! 

    Now, to be fair, I don't play the game for the PvP or treat it as a competition type league, but to pass an hour or two with a game that has successfully managed to capture not just my time and attention, but my wallet. Not an easy feat for me! I've managed to adapt to previous changes, however this one is a tough pill to swallow.

    For one thing, it has slowed my gameplay down significantly. It's very difficult to distinguish between certain colors as they are all a dark shade of their respective colors. Part of what keeps me engaged is the fast game play which is hampered because of this change. Granted, some change takes time to get used to, however I have a hard time convincing myself of that in this case.

    I implore the dev team to consider an alternative, or at least a way to revert the gameboard back to "classic" mode. I've really enjoyed the game and all the effort that has been put into it's development over the years. I can only hope that our voices will be heard and a compromise can be reached.

    Thanks for reading.
    Idem here.
    Playing for ages.
    I needed to come here and say something. You did it first.

    I'm grateful for the effort, but... no.

    Why dim the screen on enemy turn?
    Why those faded colors? (that was supposed to be black?)

    Devs, please revert this.

  • abmoraz
    abmoraz Posts: 712 Critical Contributor
    I've found a bit of a "workaround".  Tilting my tablet down so that I look at the screen from a low angle that is outside of the "viewing angle" has helped with differentiating the tiles and mitigating the eye strain from light intensity changes.
    Dunno if that helps anyone else (it's probably hardware dependent), but maybe it can help until the Devs can fix the issues with the new interface.
  • Motren
    Motren Posts: 6 Just Dropped In
    A very large number of people are reporting physical problems and this is definitely serious. Funny how there is still someone that is thinking about his rewards, very mature. Yeah, we want a fix to not lose our rewards right? Not cause people are having health problems. I'm more worried for the consequences that this change can have on people's health. Rewards are worth zero atm.
  • SilverAgeFan
    SilverAgeFan Posts: 5 Just Dropped In
    Giving this a couple more days. But no definitive official response within the next 48, including acknowledgment of the health issues many of us are experiencing and an outline of steps they are going to do remedy the issue and I'm done for good. Will file a report with the BBB in California where D3 is incorporated and walk away.

    At this point, this company is letting a hazardous product just hang out there in public and taking no apparent effort to fix the problem. You don't shovel the sidewalk in front of your shop, someone gets hurt, you are responsible and better have good insurance. Saying "Oh I was going to get to that sidewalk next week!" doesn't matter, especially if dozens of people complained your sidewalk was unshoveled. Same goes for this situation.
  • JoeyCool
    JoeyCool Posts: 14 Just Dropped In
    The new UI makes it harder to discern special tiles. I really need to use reading glasses now or I just can't play worth a damn. Please provide the option to revert to the "old", more readable, UI. Thank you in advance!
  • UNSHMD
    UNSHMD Posts: 25 Just Dropped In
    edited March 2021
    "As part of our continued UI updates... "  You gotta stop that madness; there has been no improvement at all with the new UI!  Put everything back the way it was a year or so ago and just work on the game itself! Remove the unnecessary clicks like “CLAIM”.  I can’t not claim it anyway.  Fix the speed hack... and just leave the UI alone.

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