Known Issue: Galactus Boss Not Unlocking *Updated (1/6/17)

sinnerjfl

Restarting doesnt do a damn thing. Please fix this bug before leaving for the holidays...

DrStrange-616

All I could think of was:

mega ghost

This has happened to me three times now across different rounds. Restarting the app makes no difference, and restarting my phone makes no difference. Waiting 10-15 minutes also has no effect. I'll try waiting an hour, but that's obviously no longer considered fun gameplay.

UPDATE: I submitted a ticket as well.

fmftint

Brigby wrote:

Update: The engineering team has determined that it is most likely a communication issue between client and server. This can usually be cleared up by restarting the app. If restarting does not fix the issue for you, and you haven't already done so yet, then please send in a support ticket. Thanks!

Anyone else read this as, "too bad, it's YOUR connection"

rixmith

Two out of five nodes failed for me on this clear. Restarting did not clear the problem. Running on PC.

Zeln

Restarting doesn't work for me

ClydeFrog76

DrStrange-616 wrote:

All I could think of was:

Helpdesk 101.

Oldboy

Moved into Round 5. Managed to play one Galactus node and after that completing the Hulk essential node, the Galactus node remains locked. Restarted the app. Did not work.

Now i dont know if i should continue or wait a few more hours before finishing the rest before the next refresh hits.

Cartz

Restarting the app doesn't work for me either. Can they get any events right? Always a problem.

Argon Flame

Mine just failed to refresh 3 out of 5 side nodes. I find this more frustrating than Boss Rush.

TeamStewie

FINALLY a boss event I have half a chance at doing decent at and my stupid boss node won't open

Oldboy

Oldboy wrote:

Moved into Round 5. Managed to play one Galactus node and after that completing the Hulk essential node, the Galactus node remains locked. Restarted the app. Did not work.

Now i dont know if i should continue or wait a few more hours before finishing the rest before the next refresh hits.

So i just realised what happened.

When i completed the last Galactus boss node in the last round i had about 6 to 7 hours left for it to refresh when the new 8hr round started. BUT it was already unlocked when the new round started. So i played it and then i played the Hulk side node and the boss node remained locked. I then played another side node and it unlocked. The game then followed the normal sequence until i completed the final side node (Daredevil) but this time the Galactus boss node DID NOT unlock.

So it looks like i still lost out on one Galactus node

snlf25

TeamStewie wrote:

FINALLY a boss event I have half a chance at doing decent at and my stupid boss node won't open

I feel you. My alliance just started round 4 and I've already lost four fights and my 4clops is championed and boosted and straight homicidal with no Galactus to slaughter. Bummer. Hope they don't shaft us and give us no compensation like after Boss Rush.

EDIT: My ticket is now submitted per Brigby.

blargrx

In the same boat as everyone else.

Lost 1 hit in round 4 making me 4/5.
Now in round 5, lost 2 more hits making me 3/5.
At this rate I'll be 0/5 pretty soon

Already submitted my ticket per Brigsby recommendation

drag0n41

First set of nodes went 3 of 5 fails, second set of nodes waited 5 minutes+ after beating boss before starting node, only the last node failed to unlock boss, so went 1 of 5 failed. I have now missed 4 of 10 fights, via sub-nodes. I hope this issue does not affect me or my alliances chance to hit max progression.

Nepenthe

I didn't have this problem at all in the first refresh, but now in the 2nd refresh it happened twice. We're on round 4, so that's 26000 points I'm down, and my alliance is down more because others are having the same trouble. Closing & reopening the game did nothing, not even totally restarting my phone did anything. I guarantee this problem has something to do with the change that was made so that the boss node unlocks when you move on to a new round - and the simple fact that NEW EVENTS AND CHANGES ARE NEVER SUFFICIENTLY TESTED. You should have a full alliance of 20 testers with different level rosters playing through the full 3.5 day event, some playing at different times, and you'd catch problems like this, as well as the crazy scaling that so often happens in later rounds and refreshes.

I was happy to see Galactus Hungers again, and thought it a good event for over the holiday since it doesn't have much optimal timing compared to other pve. But this buggy version is just frustrating.

deadtaco

Restarting had had no effect for my alliance mates, it'd cost us several boss fights. Ridiculous.

The Bob The

Wonder if restarting BEFORE hitting nodes might help. I'm not being silly - restarting the game does things like updating your Q'd (non-visible) opponents, which is why you lose extra LR seeds when it happens, so perhaps doing so before trying to unlock Galactus would jog the sync-up? There's no way we'd know for sure - just because the boss unlocked wouldn't necessarily mean it worked - but after losing two shots at Space Grape Ape to this, I'm open to offbeat suggestions.

Nepenthe

As I side note: I haven't spent any money on this game in almost a year, but was thinking about getting some HP for the naughty & nice vault because of general positive feelings with the direction most things have been headed lately, but releasing yet another broken boss event killed that idea entirely. Getting pretty tired of being an unpaid beta tester for this game, and I'm sure not going to pay you to test your buggy code all the time.

Alaszun

Restarting also did not work for me. I'll send in a support ticket.