Your device is not supported by this version

Avalokitesvara
Avalokitesvara Posts: 35
edited February 2017 in MPQ Bugs and Technical Issues
This is the message I get if I try to update the game.
What the hell.
I am not buying a new phone to keep playing the same identical game.
«134567

Comments

  • Dayv
    Dayv Posts: 4,449 Chairperson of the Boards
    What is your device and OS version, please?
  • Schlagen13
    Schlagen13 Posts: 14 Just Dropped In
    My brand new LG Destiny is not supported also. Why not. It installed r91 just fine. What in the system requirements had changed?
  • DubbaHuss
    DubbaHuss Posts: 110 Tile Toppler
    Same here, and I'm on an lg flex 2 less than a year old running Android 5.1.1
  • GreenMachine
    GreenMachine Posts: 52 Match Maker
    edited January 2016
    Same deal. LG Escape2. Running Android 5.1.1.
  • Schlagen13
    Schlagen13 Posts: 14 Just Dropped In
    I am running Android 5.0.1 on a LG Destiny.
  • Unknown
    Unknown
    Same problem. Using Motorola Droid turbo running Android 5.1
  • Daer_PL
    Daer_PL Posts: 7 Just Dropped In
    The same problem on my device:
    http://www.samsung.com/uk/consumer/mobi ... 360FHAABTU
    Android 5.0.2
  • Unknown
    Unknown
    Same problem. ZTE Grand Memo Lite. Android 4.2.2
  • JFisch
    JFisch Posts: 116 Tile Toppler
    Long-time lurker. Registered just to chime in I'm having the same exact issue.

    The update installed with no problems on my Samsung Galaxy Tab 2 running Android 4. My LG Optimus running Android 5.0.2 is "not supported," despite being two years newer and on a more recent version of the OS.
  • Avalokitesvara
    Avalokitesvara Posts: 35
    Asus fonepad 7, android 5.0
    Apart the blink and slowdown bug, always worked fine.
  • Unknown
    Unknown
    Samsung Galaxy S5 running Lollipop 5.0
  • Demiurge_Anthony
    Demiurge_Anthony Posts: 156 Tile Toppler
    Hey all,

    Thanks for reporting in with your devices and OSs. Is anyone still encountering this issue?

    Thanks,

    Anthony
  • Schlagen13
    Schlagen13 Posts: 14 Just Dropped In
    I am still having this issue.
  • Omega Red
    Omega Red Posts: 366 Mover and Shaker
    I still have the issue.

    Samsung Galaxy S5 with Lollipop 5.0.
  • Unknown
    Unknown
    This is Virulent666 trying it again on Galaxy S5 Lollipop 5.0

    still shows incompatible
  • Avalokitesvara
    Avalokitesvara Posts: 35
    Still having the same issue, still Asus Fonepad 7 with Android 5.0.
  • Demiurge_Anthony
    Demiurge_Anthony Posts: 156 Tile Toppler
    Thanks for checking back in. Do you still get the error when you restart your phone? Sometimes the store's cache gets old and causes issues with updating.
  • Unknown
    Unknown
    Still having the issue. Cleared cache and restarted my phone - LG Power running Android 5.0.1. Game works fine on my Samsung S2 tablet.
  • Schlagen13
    Schlagen13 Posts: 14 Just Dropped In
    Working now
    Thanks.
  • DubbaHuss
    DubbaHuss Posts: 110 Tile Toppler
    I've tried everything suggested. Tried un installing the app and lost a lot of progress switching devices (my old Samsung galaxy 3 tablet took the update fine) On my phone I cleared app cache and restarted and now cannot download mpq at all. Really bummed, this cost me a ton of rewards, iso, and champions that didn't get reflected as being championed.

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