OSCORP HEROIC - MAY 8-14

daveomite

gamar wrote:

daveomite wrote:

The thing is, I know there are more customers on here, ones that have invested even more. Realize who your talking to here, not just players, but the ones who continue to support D3P via their pocketbooks.

Maybe it's like politics... sure, you THINK you deserve to be heard by your representative because you donated $2500 and that seems like a lot to you, but the only people with a voice in Washington are the Slobofixes

Well put gamar...

Unknown

mags1587 wrote:

I completely get why they can't restart the event. The average player who doesn't visit the forums would have no idea what happened and the event restarting would probably result in a lot more grief for D3 (through CS tickets) than the grief they're getting from the people who were affected by and understand the problem with points. It doesn't mean that the people affected by the points issue (myself included) don't have a valid complaint, mind you.

I can't even imagine how players get through these events without visiting these forums, because the rules change for every single one of them!

Wait a sec... Even dedicated forum players have no clue what the rules are either...

Bacon Pants

daveomite wrote:

I'm personally sick of the excuse that "the forum is a small portion of players". That may be true, but realize what that means, and stop throwing out 5 dollar words to blow off a situation, like what is clearly being done now.

I know a thing or two about audience. I have worked in radio and television industries for 25+ years. That means, dealing with ratings such as Arbitron, Nielsen, etc.

To break it down in the simplest way I can think of, for a station, your "audience" is made of up of the cume audience, the core "P1's", and the advertisers. In this example, "cume"=the masses, P1=core, important listener and advertiser, well, I think that's clear enough.

The "core" people on this forum represent a mixture of P1 users and, technically, advertisers. Why do I say advertisers? Because, many of the "P1" users have invested money, equivalent to being an advertiser.

So, I appreciate that they had to switch who was making the "official responses", just own up to the fact, at this point, you're just trying to play CYA with this.

I am not trying to sound gruff about it, but as a business, the recent responses are terrible excuses, and you so easily kick back that so few would even be affected by this.

Fine, D3P rep - look up my account. Tell me how many hours I have played. Yes, I am sub 80 days in game, but greater than $250-300 invested. So, statements like you made are nothing but offensive because

1. I've been an active user

2. Active on your forum

3. Invested countless hours

4. Invested money that I did not have to give to you at all.

So, as a player, I'm upset.

But as a customer, you just really offended the hell out of me.

The thing is, I know there are more customers on here, ones that have invested even more. Realize who your talking to here, not just players, but the ones who continue to support D3P via their pocketbooks.

I find their public relations to be quite awful honestly. Yes I do appreciate responses from Will and IceIX, and this event has resulted in the most communication from them... but usually they are of the corporate lip service variety. I don't think we're asking for trade secrets to be divulged either. We just want some honest answers, which I feel isn't asking for much.

Unknown

Hey, devs. Shoot me your address, I'll send you a present:

Spoit

Teke184 wrote:

Linkster79 wrote:

May as well go for a hat trick of questions that will never officially be answered. How many times do you have to run a PvE event before you get 1 right?

I think the only thing most people can agree on is that The Hunt (Hulk) has been run right.

Well, only if you ignore the time they accidentally hit the completion bonus for Hulk at about an hour into the event and then reset it about 10 minutes afterward.

Yeah, especially when you consider that the only Real complaint about it was that some people just missed the last progression reward. Which is no longer a concern, since no one hits any of the last half of the progression rewards!

Unknown

Knock3r wrote:

mags1587 wrote:

I completely get why they can't restart the event. The average player who doesn't visit the forums would have no idea what happened and the event restarting would probably result in a lot more grief for D3 (through CS tickets) than the grief they're getting from the people who were affected by and understand the problem with points. It doesn't mean that the people affected by the points issue (myself included) don't have a valid complaint, mind you.

I can't even imagine how players get through these events without visiting these forums, because the rules change for every single one of them!

Wait a sec... Even dedicated forum players have no clue what the rules are either...

The rules change so often, they may as well rename the game Calvinball because they are never the same way twice.

daveomite

Bacon Pants wrote:

daveomite wrote:

I'm personally sick of the excuse that "the forum is a small portion of players". That may be true, but realize what that means, and stop throwing out 5 dollar words to blow off a situation, like what is clearly being done now.

I know a thing or two about audience. I have worked in radio and television industries for 25+ years. That means, dealing with ratings such as Arbitron, Nielsen, etc.

To break it down in the simplest way I can think of, for a station, your "audience" is made of up of the cume audience, the core "P1's", and the advertisers. In this example, "cume"=the masses, P1=core, important listener and advertiser, well, I think that's clear enough.

The "core" people on this forum represent a mixture of P1 users and, technically, advertisers. Why do I say advertisers? Because, many of the "P1" users have invested money, equivalent to being an advertiser.

So, I appreciate that they had to switch who was making the "official responses", just own up to the fact, at this point, you're just trying to play CYA with this.

I am not trying to sound gruff about it, but as a business, the recent responses are terrible excuses, and you so easily kick back that so few would even be affected by this.

Fine, D3P rep - look up my account. Tell me how many hours I have played. Yes, I am sub 80 days in game, but greater than $250-300 invested. So, statements like you made are nothing but offensive because

1. I've been an active user

2. Active on your forum

3. Invested countless hours

4. Invested money that I did not have to give to you at all.

So, as a player, I'm upset.

But as a customer, you just really offended the hell out of me.

The thing is, I know there are more customers on here, ones that have invested even more. Realize who your talking to here, not just players, but the ones who continue to support D3P via their pocketbooks.

I find their public relations to be quite awful honestly. Yes I do appreciate responses from Will and IceIX, and this event has resulted in the most communication from them... but usually they are of the corporate lip service variety. I don't think we're asking for trade secrets to be divulged either. We just want some honest answers, which I feel isn't asking for much.

I completely agree.

Aside from what I mentioned, there are still the ramifications to any players alliance too, all of which remain to be seen. Many of us have invested money into said alliances, because they certainly don't make it a cheap endeavor to have/be in/expand one.

Unknown

Knock3r wrote:

mags1587 wrote:

I completely get why they can't restart the event. The average player who doesn't visit the forums would have no idea what happened and the event restarting would probably result in a lot more grief for D3 (through CS tickets) than the grief they're getting from the people who were affected by and understand the problem with points. It doesn't mean that the people affected by the points issue (myself included) don't have a valid complaint, mind you.

I can't even imagine how players get through these events without visiting these forums, because the rules change for every single one of them!

Wait a sec... Even dedicated forum players have no clue what the rules are either...

I guarantee nearly anyone you see winning events who isn't on the forums is on neoGAF or GameFAQS or SA or some other forum where there's also a community analyzing the game and figuring out refreshes and rubberbanding etc

Or at least has googled the game and visited/lurked one of those (or this) forum to figure it out

Unknown

You know the ironic thing? Despite how messed up this PVE event (and so many others) has been, I'm still enjoying it more than PVP, which has become an incredible slog lately.

Unknown

Teke184 wrote:

The rules change so often, they may as well rename the game Calvinball because they are never the same way twice.

To me, that's the aspect that still keep me engaged. If it weren't for the changing rules in this game (and adjusting to them), it would just become some elaborate OCD ritual.

Colognoisseur

gamar wrote:

daveomite wrote:

The thing is, I know there are more customers on here, ones that have invested even more. Realize who your talking to here, not just players, but the ones who continue to support D3P via their pocketbooks.

Maybe it's like politics... sure, you THINK you deserve to be heard by your representative because you donated $2500 and that seems like a lot to you, but the only people with a voice in Washington are the Slobofixes

tl:dr Whale sez use global rubberbanding or let us grind without our MMR carrying over to next event.

Not Slobofix but perhaps I am whale enough to give my opinion.

If there is going to be a global fix I think the easiest was mentioned already if they go to global rubberbanding and accept that the price for their error is to give out all of the progression awards. If the entire player population is rubberbanding off the player who has the highest point totals it will slingshot many to within shouting distance and that is what everyone seems to be asking for.

The other solution is to encourage the grinding they seem to be encouraging but to promise that for the next PvE event everyone's MMR is set back to where it was at the beginning of this one. That way those who want to can burn through health packs and boosts trying to close the gap but won't be penalized for multiple events afterwards. That is the one thing I think is very unfair with the scaling at the moment when people start off with "deadly" pins right from the first moment and it carries on for multiple events. This is why even if the math works few are excited about playing themselves out of future events because of a scoring glitch.

So if when a whale spouts off they listen, there you go.

Linkster79

Are the developers seriously going to leave it all fuciing weekend without a response to the scaling issue? Will it be reduced or turned off? I get it is Friday and you all want to knock off early and get smashed at the bar but guess what? Somebody screwed the pooch and now some overtime has to be put in. It is 19:39 UK time so I guess about 13:40 or 14:40 in Boston, MA, if no official response is here by the time I go to work in 9 hours I guess that means you really dont give a toss.

Yes I am angry, yes I am using aggressive behaviour, after months and months of continuous foul ups I feel as though I have every right to be.

Unknown

To me this is about customer service or in this case the lack thereof. They made a mistake by not calculating how quickly people would progress in the event. In an attempt to fix their mistake they created more problems. To add insult to injury they reduced the payout of top tier rewards compared to the previous event. There's no apology. Instead, they say suck it up and work harder to overcome the problem they created. That's very poor service. If this was the first time I might be forgiving, but they have a terrible history of service so I will not be forgiving this time.

This doesn't even factor in the non-achievable progression rewards over the last 2 months. When it finally looked like we could achieve the progression they change it withing hours of the event starting, which means they had the means to change other events the other way if felt like it. But no, it comes down to money. Well you know what, if you have poor customer service you will eventually lose money because of it.

Unknown

Toxicadam wrote:

Teke184 wrote:

The rules change so often, they may as well rename the game Calvinball because they are never the same way twice.

To me, that's the aspect that still keep me engaged. If it weren't for the changing rules in this game (and adjusting to them), it would just become some elaborate OCD ritual.

Quite amusing that so much of this game's success relies on the playerbase being kept in the dark

Unknown

gobstopper wrote:

Toxicadam wrote:

Teke184 wrote:

The rules change so often, they may as well rename the game Calvinball because they are never the same way twice.

To me, that's the aspect that still keep me engaged. If it weren't for the changing rules in this game (and adjusting to them), it would just become some elaborate OCD ritual.

Quite amusing that so much of this game's success relies on the playerbase being kept in the dark

I'm wondering if a dart board and/or a voodoo doll are involved in decision-making over there.

Bowgentle

Teke184 wrote:

gobstopper wrote:

Toxicadam wrote:

Teke184 wrote:

The rules change so often, they may as well rename the game Calvinball because they are never the same way twice.

To me, that's the aspect that still keep me engaged. If it weren't for the changing rules in this game (and adjusting to them), it would just become some elaborate OCD ritual.

Quite amusing that so much of this game's success relies on the playerbase being kept in the dark

I'm wondering if a dart board and/or a voodoo doll are involved in decision-making over there.

Goats. Has to be goats.

Unknown

Spoit wrote:

Yeah, especially when you consider that the only Real complaint about it was that some people just missed the last progression reward. Which is no longer a concern, since no one hits any of the last half of the progression rewards!

UncleSam wrote:

This doesn't even factor in the non-achievable progression rewards over the last 2 months.

Fast Forward to 12:45 https://www.youtube.com/watch?v=DJP5ChvlLw4

They haven't done better in the next events...

Unknown

gobstopper wrote:

Quite amusing that so much of this game's success relies on the playerbase being kept in the dark

There's that line in The Matrix where Neo learns that previous iterations of the Matrix were made to be like an Eden and human beings rejected it.

Unknown

Bowgentle wrote:

Teke184 wrote:

I'm wondering if a dart board and/or a voodoo doll are involved in decision-making over there.

Goats. Has to be goats.

Nah... chickens.

Unknown

daveomite wrote:

gamar wrote:

daveomite wrote:

The thing is, I know there are more customers on here, ones that have invested even more. Realize who your talking to here, not just players, but the ones who continue to support D3P via their pocketbooks.

Maybe it's like politics... sure, you THINK you deserve to be heard by your representative because you donated $2500 and that seems like a lot to you, but the only people with a voice in Washington are the Slobofixes

Well put gamar...

I wish I knew how to do memes (if that's the right word). This reminds me of the cartoon of the bosses busting a gut laughing at the employee suggestions from the suggestion box....or was it the Far Side one of the devil reading the suggestion box in hell.


Edit: added "bosses"