New Store - Heroes for Hire (4/11/17)

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Comments

  • Stussi
    Stussi Posts: 32 Just Dropped In
    I suggest that every user with the 3600HP offer will send a message to the D3 support and tells them that they have to clarify the reasons of this difference of price. I already written to them that I will not renew my VIP ticket and I suspended the use of real money in the game waiting some good reason of this discrimination based on nothing.
  • OneLastGambit
    OneLastGambit Posts: 1,963 Chairperson of the Boards

    It would have been more effective marketing to simply provide an in game pop up survey with all the different selections and ask people which they would choose.

    The way they have done it feels like they are trying to trick people who don't use the forum into spending as when you don't know there are other options (like non forum users) then it might seem like a good deal regardless of what you have been offered.

    At the very least they should have informed people that other players have been given a different (and potentially better) offer and then they could make an informed choice about spending.

    This way is very disingenuous in my opinion.

  • Jaedenkaal
    Jaedenkaal Posts: 3,357 Chairperson of the Boards
    kyo28 said:
    Landale said:
    As others have mentioned, I think they should have offered both prices to everyone, and just let people pick which one they wanted.  


    Yeah, then everyone would go with 2.500 HP. I mean, why pay 3.600 if you can get the same for 2.500?

    More interesting would have been if they had made 2 different offers for 2 different prices, available to all players. For example:

    2.500 HP for a 4* cover  + 4 x Elite cover + 4.000 ISO + 1 CP
    3.600 HP for a 4* cover + 4 x 3* covers + 5.000 ISO + 3 CP

    Then they can see what catches on most and build from there. Are people prepared to spend more HP to get that extra content or not? But the way they did it now, offering the exact same thing to different players at different prices, that's just so very, very disrespectful. I pity the players that never come to the forums and don't have a clue they are being duped.


    I'm pretty sure that is what they did. The 3600 hp offer has more elite tokens, more iso, and more CP, as far as I can tell.
  • astrp3
    astrp3 Posts: 367 Mover and Shaker
    edited April 2017
    Pylgrim said:
    ..otherwise they would have set both options as available choices for a more honest A/B testing.
    Except that that wouldn't be A/B testing. From what I've read, the whole point of A/B testing is that you give different groups different options so that each decision is independent. Of course, the two groups also aren't supposed to know about the other offer to avoid contaminating the results and one wonders how D3 thought this would work in a game with alliances and forums. Forums may not be a big deal if the vast majority of the playerbase isn't on them. I'd have thought that a good number of players were in alliances, but maybe not (when I first started, I was kind of intimidated by them and didn't see any reason to join one), and I supposed the bean counters could exclude those people.
  • Philly484
    Philly484 Posts: 173 Tile Toppler
    Well statistically speaking their data is going to be skewed regardless if they made it a controlled environment or not. There are too many extraneous variables for them to get an accurate amount of data. One being the fact that there are various forms of the heroes for hire. Two, vet players may not be as apt at buying these since they more than likely already have the champs maxed. They can't use the data of increased buy sales during this time, because people will buy more when a new character comes out, C&D just came out, so people will spend more. If a vet player is put into the 3600 category they are not going to waste for a cover with minimal reward factor.
  • astrp3
    astrp3 Posts: 367 Mover and Shaker
    edited April 2017
    Philly484 said:
    Well statistically speaking their data is going to be skewed regardless if they made it a controlled environment or not. There are too many extraneous variables for them to get an accurate amount of data. One being the fact that there are various forms of the heroes for hire. Two, vet players may not be as apt at buying these since they more than likely already have the champs maxed. They can't use the data of increased buy sales during this time, because people will buy more when a new character comes out, C&D just came out, so people will spend more. If a vet player is put into the 3600 category they are not going to waste for a cover with minimal reward factor.

    I have no real knowledge of A/B testing or marketing so I can't really speak to the issue, but I'd think there would be similar issues and variables in any consumer product, not just MPQ, and I assume there are ways to account for them, or A/B testing wouldn't exist at all.
  • broll
    broll Posts: 4,732 Chairperson of the Boards
    astrp3 said:
    Pylgrim said:
    ..otherwise they would have set both options as available choices for a more honest A/B testing.
    Except that that wouldn't be A/B testing. From what I've read, the whole point of A/B testing is that you give different groups different options so that each decision is independent. Of course, the two groups also aren't supposed to know about the other offer to avoid contaminating the results and one wonders how D3 thought this would work in a game with alliances and forums. Forums may not be a big deal if the vast majority of the playerbase isn't on them. I'd have thought that a good number of players were in alliances, but maybe not (when I first started, I was kind of intimidated by them and didn't see any reason to join one), and I supposed the bean counters could exclude those people.
    This occurred to me as well.  You would have thought they would have at least try to keep existing alliances all on the same deal.  It just continues to show how out of touch with the game and reality they are...
  • broll
    broll Posts: 4,732 Chairperson of the Boards
    abominatrix said:
    I guess I still don't understand the hate for this, but then that's probably where I am in the game:
    1. I focus primarily on PVE
    2. My PVP experience is mostly targeting 575. I don't need shields to get there, and I don't have the time or patience to reliably shoot higher.
    3. I'm into the 4* transition with 10 champs including some of the top 15 (4clops, 4hor, IMHB), but woefully short on others that are vaulted (Bobby and Nova at 8 covers, Peggy and Quake at 7); my path forward is with the new toons (I'll be champing Carol soon and we'll see after that)
    So, I have no real need for HP for now other than on occasional roster spots; I get much more HP than I need for that. So, my choices are to spend 100-200 per pull from various stores (not fantastic), 2800 for 10 pulls for a 1/8 chance at a 4* that I may or may not need, or I can wait for the right cover to pop up in the HFH store and spend 3600 on it. Would I prefer to pay 2500 for it? Sure, but that's not the offer I get. The alternative is to either spend HP less efficiently, not spend it at all. I suppose the argument can be made to not spend until the next plan from the devs comes together, but if that yellow Starlord pops up before my Gamora gets to 223 I'll probably grab it, since I'll probably have to spend 120 HP to keep Carol blacks from dying on the vine.

    I'm in the exact same boat as you.  Primarily PvE focused, transitioning 4*, I aim a little higher than you in PvP but otherwise pretty vanilla.  I don't see HP as so overflowing and easy to blow.  It's better than it was 6 months ago, but other than when I've purchased I've never had more than 3600 HP sitting idle in my bank.  Also the occasional roster slot?  You mean once every 2 weeks?  That's my biggest issue with HP, you're building but expected to spend 500 HP per week for roster slots, you gain more than that, but it's not staggeringly more.  
  • Philly484
    Philly484 Posts: 173 Tile Toppler
    astrp3 said:

    I have no real knowledge of A/B testing or marketing so I can't really speak to the issue, but I'd think there would be similar issues and variables in any consumer product, not just MPQ, and I assume there are ways to account for them, or A/B testing wouldn't exist at all.
    Well that isn't exactly what I was meaning, but your point is still valid as well. There will always be uncontrolled variables that can't be accounted for in any test/research study. In my case I don't think in this particular scenario they have established a said purpose other then saying players will have to buy classic covers now, or hope for them in bonus covers. Where as its hard to understand why they removed them from Latest and Classic Legends pack to begin with.
  • Beer40
    Beer40 Posts: 826 Critical Contributor
    I got the 2500 HP deal. The one where you could select from several choices as long as their time hadn't expired. From what I can tell in the comments, that was the "best deal". Too bad it was wasted on me, who didn't have enough HP to use it and won't buy the necessary HP.

    So how do they get accurate data from this? They don't. You have to make all choices available to all users and see which one gets purchased the most often to get real data. 

    There's your A/B testing:
    A) They make money and we get to play this game longer? Win-win!

    B)  They make decisions that just seem to lack common sense for maximizing revenue and we are all unhappy? Lose-lose! 
  • vinsensual
    vinsensual Posts: 458 Mover and Shaker
    If this store keeps going, I would most likely have bought the featured Crash 4* if it was in the shop.  I'm not gonna try a 1/300 pull in the vault, but I'd buy the Carol cover outright in heroes for hire. 

    I'm hoarding, as I bet a lot of people are, and adding in a Crash cover in heroes for hire would be a way to prey on guys like me who have few covers for the Unvaulted 12.  Especially if they're gonna be rushed into the Crash rotation like this.
  • keitterman
    keitterman Posts: 127 Tile Toppler
    It's a pretty simple case where they couldn't decide to charge 2500 or 3600 for a 4*, so someone made the unenlightened decision to do what they have now done. 

    It's almost staggering to think that they:
    1) didn't think people would talk about their deals to others,
    and
    2) that people wouldn't do the math and figure out they are charging +1000HP for a couple extra rolls, 2 extra CP, and 3k ISO over the lower priced deal.

    It's really insulting, and indicative of what you can expect for the future of the game really. How many days has it been, and no "we're sorry we treated you like mindless cattle"?

    My VIP is up in a few days. With no reason to try and place in PvP or PvE, I'm done spending money. If I get around meeting progression, I will, otherwise I'll spend time playing fun games. 



  • Jaedenkaal
    Jaedenkaal Posts: 3,357 Chairperson of the Boards
    Don't be silly. Who wants their "Days Since Apologizing to the Mindless Cattle" streak to drop back to 0? I wouldn't.
  • Beer40
    Beer40 Posts: 826 Critical Contributor
    Jaedenkaal said:
    Don't be silly. Who wants their "Days Since Apologizing to the Mindless Cattle" streak to drop back to 0? I wouldn't.
    This would have received a LOL just a few days ago  :/
  • Daredevil217
    Daredevil217 Posts: 3,989 Chairperson of the Boards
    Does anyone know where I can find out the order the characters will be released?  I like to keep track like with DDQ.  I would REALLY like to get my 13th X23 (been my highest want for awhile) but sadly she has 5 in green (1st color) anyway.  I've been flirting with the idea of buying her with 120 CP but even with the very heavy emphasis on new characters, I have to believe an opportunity for her will come around eventually. 
  • MarkersMake
    MarkersMake Posts: 392 Mover and Shaker
    Daredevil217 said:
    Does anyone know where I can find out the order the characters will be released?  I like to keep track like with DDQ.  . 
    From the OP:

    "Starting Thursday, 4/13, the offers will be timed with the featured 3-Stars and 4-Stars of Deadpool's Daily Quest.
    - The 3-Star offer features the 3-Star from Dat Required Character mission.
    - The 4-Star offer features the 4-Star from The Behemoth Burrito mission."

    So... X-23 in 16 days. 
  • Freelancer
    Freelancer Posts: 122 Tile Toppler
    A Moon Knight black cover is one that I would consider dropping some HP on, but as I am in the {3600 HP + Only view todays offer} category, there is not a chance that I will ever purchase a 4* at the higher price point.
  • Stussi
    Stussi Posts: 32 Just Dropped In
    Freelancer said:
    A Moon Knight black cover is one that I would consider dropping some HP on, but as I am in the {3600 HP + Only view todays offer} category, there is not a chance that I will ever purchase a 4* at the higher price point.
    Same for me. Shame on devs
  • nickaraxnos
    nickaraxnos Posts: 46 Just Dropped In
    This store is promising. Its the only place you can buy a specific cover without the rng factor.

    Problem is that with the way it is presented its too expensive. Especially the 3600 price.
    That means too many are not buying at all or buying every now and then if they need a 13th cover of a vaulted or bad covered (ex 5/5/2) character

    BUT

    What if they add good iso next to the cover? 
    Lets say for the 2500 price you get the cover plus 100k iso

    For the 3600 price you get the cover plus 150k iso.

    This way both players and devs win. 

    Players can have the specific cover and good amount of iso to help them level the character so they can buy soon enough again. They will also feel its a good burgain if we think the rates of iso in the store.

    Devs will see less sales from the iso store but more money will come from hp sales because people will have motive to buy hp just for to buy from heroes for hire store.


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