Has anyone tried uninstalling the android update that seems to have caused this issue?
@Rhipf said: @Enjoyincubus0917 said: This whole thing feels like a Thanos finger snap. So just wait 5 years and the Avengers will fix it for you. 8^)
@Rhipf said:
@Enjoyincubus0917 said: This whole thing feels like a Thanos finger snap.
So just wait 5 years and the Avengers will fix it for you. 8^)
Lol, seems about right
No steam, emulators, or other wizardry for me either. Five years of playing everyday, now... Hopefully in January?
A member of my alliance did return after 6 days. He could use again an old phone.
They linked my account to Steam (S22 Ultra user).
I guess my issue is that if I'm already at my computer, I'm gonna play something that I can only play at home. I don't have that level of interaction with my teammates throughout the day that keeps me engaged
hello this bug is long and tiring
Bingo update s22 game work
Still R267 on Steam.
I asked for a steam link 4 days ago. Nothing yet.
@S0kun said: Edit: 12/17 Update: We've now released R268 to Google, which fixes the black screen issue and should also fix any remaining issues with retaliation pin crashes! We've also submitted versions to Apple and Amazon so that versions match for all players that are playing multi-platform. Edit: 12/9 Update: Update: We have released R267 to Google! This is a partial fix however, we're still working with Google for a full fix. While our testing has shown that this fixes both crashes on startup and retaliation pin crashes, we've still got some devices that are crashing and are investigating. We'll keep on working on this through the weekend to get things right. Hi players. Wanted to let you know that we're aware of the black screen crash issue that's being reported by the community and that we have actively been working on a fix since we noticed it. The issue has been identified and a fix is in the works. Unfortunately it isn't something that we can easily relieve without deploying a new build so this means that Android players will see a new Android only R267 build that specifically addresses this issue. Assuming this build fixes everything, the next release will be build R268 for all platforms. We don't currently have a timeline for this fix, but are hoping things can get submitted and deployed within the next few days. Thanks again for your patience!
@S0kun said: Edit: 12/17 Update: We've now released R268 to Google, which fixes the black screen issue and should also fix any remaining issues with retaliation pin crashes! We've also submitted versions to Apple and Amazon so that versions match for all players that are playing multi-platform.
Edit: 12/9 Update: Update: We have released R267 to Google! This is a partial fix however, we're still working with Google for a full fix. While our testing has shown that this fixes both crashes on startup and retaliation pin crashes, we've still got some devices that are crashing and are investigating. We'll keep on working on this through the weekend to get things right.
Hi players. Wanted to let you know that we're aware of the black screen crash issue that's being reported by the community and that we have actively been working on a fix since we noticed it.
The issue has been identified and a fix is in the works. Unfortunately it isn't something that we can easily relieve without deploying a new build so this means that Android players will see a new Android only R267 build that specifically addresses this issue. Assuming this build fixes everything, the next release will be build R268 for all platforms.
We don't currently have a timeline for this fix, but are hoping things can get submitted and deployed within the next few days.
Thanks again for your patience!
Thank again for your attention to resolving this issue! As much of a pain it was for us players, it must have been doubly so for you!
Did the update. All of my progress is gone. Guess I'm done.
@MackDan1 said: Did the update. All of my progress is gone. Guess I'm done.
When I installed it on my tablet, I thought the game save data hadn't worked, but I quit and went back in and it was all there.
Thanks to all those involved in getting this fix applied!
Looks to be fixed for me...... but where are all these compensation awards mentioned before?
@dazeoyore said: Looks to be fixed for me...... but where are all these compensation awards mentioned before?
I imagine they’ll be coming soon. Getting the issue fixed I’d think was a little more important than rolling them out when it still wasn’t working.
Just guessing, but I think they'll get to those after making sure the fix is fully fixed....
Thank you to the devs for all the hard work. I'm back up and running !!!!
@MackDan1 I had to Uninstaller and reinstall, but there it was
For all asking, compensation for the downtime will be figured out this next coming week. We've got a running tally of all the possible affected events, plus a couple extra little items like the Howard the Duck cover from Webbed Wonder figured in. Once we know for sure we're solid (we were confident in the fix, but planned patches never survive the first meeting of enemy bugs), we'll get to working on an pushing out that compensation. To note, the affected players will be getting the promised compensation, while all players will receive a free Namora cover as well.
Try uninstalling and reinstalling first, but if that doesn't work, hit up CS. We can pretty easily recover the account.