Login Error Issues [Devs Aware]

1356

Comments

  • Reaper23
    Reaper23 Posts: 20 Just Dropped In
    will do
  • jhgt2d
    jhgt2d Posts: 7 Just Dropped In
    What did they have you do to get your account back?  D3 support finally got back to me about my ticket and basically just said the devs are aware, wait until they do something.  If you were able to get your account back it would seem that they are able to do something about it now.
  • Saphire
    Saphire Posts: 14 Just Dropped In
    So finally I was able to log in and play.  I kept trying I didn't get an email nothing saying it was fixed.  So all you have to do is just keep trying to log in.
  • Theros
    Theros Posts: 490 Mover and Shaker
    It finally worked for me. What I did is login to Facebook and click cancel when greeted with "you've already authorized..". Login again to Facebook.  that should work
  • Reaper23
    Reaper23 Posts: 20 Just Dropped In
    im good toòooooooooooo
  • Shaymin
    Shaymin Posts: 7 Just Dropped In
    GUYS I WAS ABLE TO LOG IN
  • jhgt2d
    jhgt2d Posts: 7 Just Dropped In
    Same for me, I was able to log in again about 2100 EST last night.  I didn't have to do anything special like try to log in with facebook.  I just hit start when I was greeted with the first screen I described and it decided to work this time.  If this was something the devs did to get us back in, Thank you.  If it was just random chance, well, I am glad to be able to log in again.
  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    Hi Everyone. The developers have been hard at work fixing each account that was affected by this login issue. If you or anyone you know are still being affected by the Facebook Login Error, then please let us know and we will report this to the developers for assistance. Thanks!
  • BUgsySA
    BUgsySA Posts: 51 Match Maker
    @Brigby Starting yesterday night I have gotten the Facebook can't log on error 3 times now.  iPhone 6 running iOS version 10.3.3.  The error pops up when starting the app up, I hit cancel then hit log on with Facebook from the title screen and then I log in just fine. 
  • ErikInVegas
    ErikInVegas Posts: 102 Tile Toppler
    @Brigby Facebook Login is well documented as buggy and has cost multiple developers their contracts.  For example see how Iron Maiden intervened to have the dev team fired from their very popular game after Facebook login wiped out and corrupted accounts over and over.....

  • p2dr
    p2dr Posts: 40 Just Dropped In
    edited October 2017
    @Brigby experienced this FB login error for the first time today, after a few usual Something went wrong errors. Android 7

    When I login again, the FB page responds just fine, but when it goes back to the game it goes bad again. 

    *edit*
    I forgot I had disabled the FB app, so I enabled it again thinking it might help but it does not, I still can't log into the game anymore


  • [Deleted User]
    [Deleted User] Posts: 0 Match Maker
    Brigby said:
    Hi Everyone. Are all of you by any chance encountering this error:

    yes this is exactly the error I encountered when I downloaded the app today
  • TheDragonHermit
    TheDragonHermit Posts: 465 Mover and Shaker
    I have been locked out of the game for a bit over an hour can we get any information on what is going on and what Oktagon is doing to solve this, because it is really hard to stay positive about the game when I cannot get to my charges.
  • Kinesia
    Kinesia Posts: 1,621 Chairperson of the Boards
    My wife is suggering this right now, about an hour sounds right.
    Can't get around it at all.
    I am on the same network and don't have the same problem. _But_ I did try connecting a different device to my Facebook account last night and it made a new dodgy beginner account instead. The Facebook code _might_ be totally messed up right now.

    But we need immediate help with the login issues.

  • Smooo
    Smooo Posts: 1 Just Dropped In
    I have an iPhone 6+ and this just happened to me about an hour ago.  Just finished an event battle, got a bunch of oops msges, restarted the app and now I have the unable to connect to Facebook error.  I’m fully updated and it’s been working fine until now.
  • Froskur
    Froskur Posts: 3 Just Dropped In
    Android Nexus 6, I was on the second phase of the third tier of Nicol Bolas, I won and then I got an error. Now I cannot login to game through Facebook.
  • xTFate
    xTFate Posts: 1 Just Dropped In
    edited October 2017
    Around 7pm Eastern central time, I tried to login. And was greeted with a error message, asking to retry or cancel. I'm on an android. I really enjoy this game, just want to get back online and playing again. Also, I didn't login in with Facebook, just made an account, and started to play.
  • TheDragonHermit
    TheDragonHermit Posts: 465 Mover and Shaker
    Sounds like the game decided to lock people out all at the same time doesn't sound good, any news @Brigby ?
  • Saphire
    Saphire Posts: 14 Just Dropped In
    So it is happening again. Yes on Android.
  • TheDragonHermit
    TheDragonHermit Posts: 465 Mover and Shaker
    Saphire said:
    So it is happening again. Yes on Android.
    https://goo.gl/images/GWGGYr

Categories