Long loading screens on R109

vudu3
vudu3 Posts: 940 Critical Contributor
I just downloaded R109 and there is noticeable slowdown and loading between game screens. Once I'm in a match the game runs fine but there's a 5 to 10 second delay every time I change screens outside of a match (event screens, character select screens, etc.). Before the update changing screens was instant.

I have an iPhone 6S. One of my alliancemates is on a regular iPhone 6 and he reports the same problem. A third alliancemate also have an iPhone 6 and he reports no problem.
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Comments

  • chamber44
    chamber44 Posts: 324 Mover and Shaker
    vudu3 wrote:
    I just downloaded R109 and there is noticeable slowdown and loading between game screens. Once I'm in a match the game runs fine but there's a 5 to 10 second delay every time I change screens outside of a match (event screens, character select screens, etc.). Before the update changing screens was instant.

    I have an iPhone 6S. One of my alliancemates is on a regular iPhone 6 and he reports the same problem. A third alliancemate also have an iPhone 6 and he reports no problem.
    iPhone 6s + and same problem

    scrolling between token vaults is taking forever, with black screens between a few of them.
  • alphabeta
    alphabeta Posts: 469 Mover and Shaker
    Just agreeing with the above posts to confirm seeing the same issue.

    It may sound like just a small quality of life issue but its pretty boring watching nothing for 10 seconds regularly.
  • Varg138
    Varg138 Posts: 128 Tile Toppler
    iPhone 6, same issue
  • I'm having the same issue on my iPhone 6.

    Also, it still won't keep the "Save backup using FaceBook" setting checked.
  • udonomefoo
    udonomefoo Posts: 1,630 Chairperson of the Boards
    I thought my phone died the first time it went black. icon_e_geek.gif
  • ejmus
    ejmus Posts: 55 Match Maker
    Android update just went up. Anyone try it out?
  • huktonfonix
    huktonfonix Posts: 214 Tile Toppler
    Same here. iPhone 6. Moving between screens is horrible.
  • CNash
    CNash Posts: 952 Critical Contributor
    Can confirm; iPhone 6S, iOS 9.3.2
  • ESN91
    ESN91 Posts: 71 Match Maker
    Same issue for me (iphone 6)
    And I can no longer connect to my FB account to save my data...
  • turul
    turul Posts: 1,622 Chairperson of the Boards
    Its also noticeable on android, about 5s lags for me
  • CubRob
    CubRob Posts: 74 Match Maker
    Same deal iPhone 6S.
  • CFacto
    CFacto Posts: 74 Match Maker
    Same for me. iPhone 6 here.
  • vidota
    vidota Posts: 7 Just Dropped In
    Same on my iPhone 6s plus.
  • David [Hi-Fi] Moore
    David [Hi-Fi] Moore Posts: 2,872 Site Admin
    Thanks for the reports everyone. The dev team are aware and currently investigating. Please continue to provide your device specs and where & when you are seeing the black screens/increased loading.

    We appreciate your assistance as we work on getting this corrected.
  • waywreth
    waywreth Posts: 303 Mover and Shaker
    iPhone 6s - loading screens when trying to load token vaults, and PVE screens. Also increased loading when starting a node in current PVE (Gauntlet).
    Galaxy s7 - everything loads slower, art takes longer to appear, but no black screens. Just empty placeholders that eventually fill.

    Both are on their latest OS versions.
  • zodiac339
    zodiac339 Posts: 1,948 Chairperson of the Boards
    "David wrote:
    Moore"]Thanks for the reports everyone. The dev team are aware and currently investigating. Please continue to provide your device specs and where & when you are seeing the black screens/increased loading.

    We appreciate your assistance as we work on getting this corrected.
    Long loading (black screen) is between pretty much every transition, i.e. going from Story to Versus, going from Versus to specific event, going from event to mission, going from main screen to recruitment. Haven't noticed an issue when scrolling through recruitment pages themselves. The loading screen after finishing a mission is also slower, but it has the changing icons graphic rather than being a flat black like everywhere else.

    iOS 9.3.5, iPhone 6.
  • udonomefoo
    udonomefoo Posts: 1,630 Chairperson of the Boards
    "David wrote:
    Moore"]Thanks for the reports everyone. The dev team are aware and currently investigating. Please continue to provide your device specs and where & when you are seeing the black screens/increased loading.

    We appreciate your assistance as we work on getting this corrected.

    iPhone 6s

    Black screen for 3-6s when:
    After selecting an event from the main screen
    When selecting "event rewards" from within the event screen
    Not when selecting rankings screen, but when returning to event screen from rankings
    When returning to main screen from event screen
    When opening roster screen
    When selecting a character from roster screen
    When selecting a character from train screen
    When selecting the Recruit Heroes screen
    When opening a token
  • SirLanik
    SirLanik Posts: 345 Mover and Shaker
    Issue present on both iPhone 6 and iPhone 5S, iOS 9.3.5.

    Intermittently happens when changing screens. Reminds me of how sometimes all your missions don't show up, and you have to change screen away and back- but instead of that its just a loooong period of black screen.
  • GuntherBlobel
    GuntherBlobel Posts: 987 Critical Contributor
    iPad 9.3.5 as well.
  • PorkBelly
    PorkBelly Posts: 533 Critical Contributor
    udonomefoo wrote:
    "David wrote:
    Moore"]Thanks for the reports everyone. The dev team are aware and currently investigating. Please continue to provide your device specs and where & when you are seeing the black screens/increased loading.

    We appreciate your assistance as we work on getting this corrected.

    iPhone 6s

    Black screen for 3-6s when:
    After selecting an event from the main screen
    When selecting "event rewards" from within the event screen
    Not when selecting rankings screen, but when returning to event screen from rankings
    When returning to main screen from event screen
    When opening roster screen
    When selecting a character from roster screen
    When selecting a character from train screen
    When selecting the Recruit Heroes screen
    When opening a token

    Same experience and phone

    iOS 9.3.5