Why change 3* prize to 2* prize on gauntlet?

Unknown

The_Valeyard wrote:

lukewin wrote:

onimus wrote:

From the pop up at the beginning of each gauntlet stage:
"Be one of the first 10 people to beat all missions in Wilderness Survival and win a 10x Gauntlet Token."

I'm surprised that anyone thought that meant a 10 pack filled with just 3 stars.

Have you ever ever seen that before?

But there was a picture with 3*s on it. It just created the possibility for confusion and speculation. It's like if there was a sign with an arrow pointing left but the text says right turn. Which one is wrong, the image or the text? Whichever is wrong is really irrelevant, but if there was a sign before that (communication upfront) that says right turn ahead, it would eliminate the confusion. Might be a **** analogy, but I'm sleepy and tired because I just beat the Gauntlet.

That's right it created "confusion and speculation." For MPQ's part, they changed it to 2* when the typo was discovered. This "communicated" that the initial graphic should have had only 2*'s. If any one was still unclear at this point, they could have just asked, although I have no clue what would still have been fuzzy about it. So, there should be no outrage over a lack of communication. If you do not like how it was communicated, that is a you problem.

As for the initial speculation, the answer is right there. Then, the speculators seem to want to be upset at everyone else because they made the speculation. People made speculations (or wanted MPQ to read their minds that they wanted confirmation) instead of simply asking for clarification.

"For MPQ's part, they changed it to 2* when the typo was discovered. This "communicated" that the initial graphic should have had only 2*'s. "

LOL- that is how they communicate mistakes and "live" changes to events, by not actually communicating the change and mistake on their part?

Never mind that they changed it after people had finished the Gauntlet.

Unknown

Square wrote:

Why would anyone think the 10-pack gave 10 3*s? Did you start playing yesterday? That is literally the only excuse for this assumption. Anyone with any experience in the game would have a more realistic assumption.

The 10-pack's percentage rate was listed from the start. Personally, I would consider a 10-pack a 3* prize, in that there is a much better than average chance of a 3* cover. Maybe others think a 10-pack of something is a so-so present.

It once again emphasises that this forum is overloaded with aggressive, over-demanding kids. Sorry. It's one thing to be frustrated by a game, but it's another thing to demand to be paid out to by a 'free' game.

1* tokens offer 1* or better

2* tokens offer 2* or better

3* tokens offer .... 2* or better?

Showing a 3* token is going to make people confused.

Unknown

10-pack a 3* prize

This is what I figured too. Isn't there a 95% chance or something of getting at least 1-3*? It wouldn't be out of the ordinary to get 4 or 5 covers of 3* or 4* rarity either. I would have kept it as a '3-star' prize, even if there was a unfortunate 1 out of 20 chance or so that you wouldn't get a 3* cover, but I understand d3's attempt to appear fair and not oversell things.

Unknown

onimus wrote:

From the pop up at the beginning of each gauntlet stage:
"Be one of the first 10 people to beat all missions in Wilderness Survival and win a 10x Gauntlet Token."

I'm surprised that anyone thought that meant a 10 pack filled with just 3 stars.

Have you ever ever seen that before?

When was the last time you saw a 3* token as a reward?

Anniversary token maybe? I remember Nefarious tokens from lightning rounds a year ago, but I thought those gave out featured, 3*villians. It was a year ago so I don't remember exactly.

Unknown

The stars have always represented the rarity of the prize. There is no implied guarantee of 3* just because the prize has 3* on it. It is just a guarantee of getting a 10 pack. As mentioned above, the 1k and 2k iso rewards on some pve nodes are also 3*, while 250 and 500 iso are 2*.

It is mentioned above that the 3* was a mistake that was corrected, but some people may value an event specific 10 pack more anyway. The prize is still a 10 pack, so I don't feel like anything is being misrepresented. If someone spent extra hp or iso to complete the challenge of the speed run only for the promise of guaranteed 3*, they did so making unfounded assumptions.

Lidolas

MikeHock wrote:

Square wrote:

Why would anyone think the 10-pack gave 10 3*s? Did you start playing yesterday? That is literally the only excuse for this assumption. Anyone with any experience in the game would have a more realistic assumption.

The 10-pack's percentage rate was listed from the start. Personally, I would consider a 10-pack a 3* prize, in that there is a much better than average chance of a 3* cover. Maybe others think a 10-pack of something is a so-so present.

It once again emphasises that this forum is overloaded with aggressive, over-demanding kids. Sorry. It's one thing to be frustrated by a game, but it's another thing to demand to be paid out to by a 'free' game.

1* tokens offer 1* or better

2* tokens offer 2* or better

3* tokens offer .... 2* or better?

Showing a 3* token is going to make people confused.

They weren't 3* tokens. It was a 3* 10-Pack. They considered a 10-pack reward rare enough to give it a 3* rating. There was literally no reason to consider there were guaranteed 3* covers. And I don't use the word literally lightly. The odds are right there in the info box. You get 10 Gauntlet tokens. People made the conscious decision to misinterpret the 3* icon.

Unknown

Lidolas wrote:

MikeHock wrote:

Square wrote:

Why would anyone think the 10-pack gave 10 3*s? Did you start playing yesterday? That is literally the only excuse for this assumption. Anyone with any experience in the game would have a more realistic assumption.

The 10-pack's percentage rate was listed from the start. Personally, I would consider a 10-pack a 3* prize, in that there is a much better than average chance of a 3* cover. Maybe others think a 10-pack of something is a so-so present.

It once again emphasises that this forum is overloaded with aggressive, over-demanding kids. Sorry. It's one thing to be frustrated by a game, but it's another thing to demand to be paid out to by a 'free' game.

1* tokens offer 1* or better

2* tokens offer 2* or better

3* tokens offer .... 2* or better?

Showing a 3* token is going to make people confused.

They weren't 3* tokens. It was a 3* 10-Pack. They considered a 10-pack reward rare enough to give it a 3* rating. There was literally no reason to consider there were guaranteed 3* covers. And I don't use the word literally lightly. The odds are right there in the info box. You get 10 Gauntlet tokens. People made the conscious decision to misinterpret the 3* icon.

Yes, the description says 10 Gauntlet tokens but the event rewards had the icon of a 3* token. That is/was the confusion.

Again:
1* offers 1* or better
2* offers 2* or better
3* offers ..... ??? what would you be led to believe?



"They considered a 10-pack reward rare enough to give it a 3* rating." -- Where are you getting this information from? Can you please reference a post by D3 that explains that. Do Heroic 10 packs have a 3* token as their icon?

Unknown

I feel like I am taking crazy pills. Or everyone else is.

Single Heroic



Heroic 10-pack



vs.

Single Gauntlet



Gauntlet 10-pack




3 Star means 2 Star? What a country!

You guys ever play that Shapes and Holes game when you were little? I feel like I am unlearning everything.


Why are so many people defending this? What do they have to gain? Apart from sharing their own misery with everyone.



And I'll have to leave this here because apparently a ton of people are in full-on denial mode that 3 Star Tokens ever existed.

EstherC

Distasteful to find out the reward is a normal 10 pack. What went wrong:-

A) introducing ranking rewards in gauntlet without prior communication
huge brackets (10,000) with drastic tiering of prize: 10 pack gold vs 1 single stndard
C) putting 3* on a token image - now, the normal 2* image appears many times everywhere, i imagine you would just copy and paste the same image code. But obviously this image was edited. For what if there was no intention to differentiate it from a normal 10-pack? Given points A & B, reasonably expect many to assume this 10 pack is "special" somehow. Also,multiple threads asking for smoother transition. Also ppl asking for tokens of highest quality.
D) correcting their mistake but communicating it in a curt & high handed manner. Mods are defensive & inflexible, instead of being objective & willing to listen, scknowledging that there was some form of misrepresenation that some players relied upon.

If this game fails (as many mobile apps have), its not because of the game, but because the developers & the mods have gotten too big for their own shoes & stopped listening. When your business depends on your customers & your service (rather than your product), it ALWAYS pays to seem & sound HUMBLE.

Unknown

The reasons I would defend d3 are simple:
1. It's not too hard to figure out what the prizes were.
2. It appears to be an honest mistake in communication vs expectations. When was the last time they had a 10-pack as an event reward that wasn't a season reward?
3. I don't want d3 to feel like anytime they do something good, eg add extra prizes, people only berate them. Then you get into the position of 'Why try? People are going to complain anyways." I want to see this game improve and add more content and prizes. I don't want this game to just slide into a lazy formulaic way of providing minimal new content with nothing new and exciting. I don't even get why they sound 'high-handed' and mighty. Where is this weird cynical projection coming from? Have people just been screwed over too much in their own lives that they are unable to recognize honest mistakes anymore?

Other people will have different reasons.

Unknown

daibar wrote:

The reasons I would defend d3 are simple:
1. It's not too hard to figure out what the prizes were.
3. I don't want d3 to feel like anytime they do something good, eg add extra prizes, people only berate them. Then you get into the position of 'Why try? People are going to complain anyways." I want to see this game improve and add more content and prizes. I don't want this game to just slide into a lazy formulaic way of providing minimal new content with nothing new and exciting. I don't even get why they sound 'high-handed' and mighty. Where is this weird cynical projection coming from? Have people just been screwed over too much in their own lives that they are unable to recognize honest mistakes anymore?

Other people will have different reasons.

1. Yes it was hard, why else are people upset? You are insinuating everybody who thought the tokens are different (arguably so) is stupid. Come on man.

3. People aren't complaining about the prizes. You have to differentiate between the unreasonable complaints and the reasonable ones, why do you lump them all together? You can't say what you said in 1 and then completely miss the point of what is being argued here. IceX wholly dismissed the issue by saying it was too unimportant to be addressed quickly. And that is just not the way to go, different people attach different values to things. 10 Dollars might not be much for you but some people can live the whole week off of it. Some people spent over 1000 HP to get into top10. Why is it unreasonable to be irritated that the devs stealth change it and brush it off as "Eh, who cares?". A little empathy goes a long way.

Lidolas

MikeHock wrote:

"They considered a 10-pack reward rare enough to give it a 3* rating." -- Where are you getting this information from? Can you please reference a post by D3 that explains that. Do Heroic 10 packs have a 3* token as their icon?

Please excuse my mistake. That was my assumption. I had forgotten

IceIX wrote:

Not deliberate, hence why it was flipped to a 2* reward just like the Heroic 10 Packs.

IceIX wrote:

Pretty much exactly what's been stated here. The 3* notation made it seem like the Token was giving out a higher tier of things than it actually is. Sure, there's a chance of 3*s (and 4*s) in there, but 2*s are more likely so it should be a 2* token. Just a mistake in rarity for the token itself.

Personally, I think they did want it 3* for the rarity, but after the forums exploded in rage, they came up with the typo excuse, because it would be swallowed better. That doesn't seem to have worked.

But again, honestly, anyone with any experience with tokens and rewards in this game should not have thought that those tokens would give only 3*s. Anyone who did was wishful and naive. And I say that with the nicest intentions. I'd rather have people be naive than cynical. But to be so upset afterwards is just silly.

Unknown

PPPlaya wrote:

daibar wrote:

The reasons I would defend d3 are simple:
1. It's not too hard to figure out what the prizes were.
3. I don't want d3 to feel like anytime they do something good, eg add extra prizes, people only berate them. Then you get into the position of 'Why try? People are going to complain anyways." I want to see this game improve and add more content and prizes. I don't want this game to just slide into a lazy formulaic way of providing minimal new content with nothing new and exciting. I don't even get why they sound 'high-handed' and mighty. Where is this weird cynical projection coming from? Have people just been screwed over too much in their own lives that they are unable to recognize honest mistakes anymore?

Other people will have different reasons.

1. Yes it was hard, why else are people upset? You are insinuating everybody who thought the tokens are different (arguably so) is stupid. Come on man.

3. People aren't complaining about the prizes. You have to differentiate between the unreasonable complaints and the reasonable ones, why do you lump them all together? You can't say what you said in 1 and then completely miss the point of what is being argued here. IceX wholly dismissed the issue by saying it was too unimportant to be addressed quickly. And that is just not the way to go, different people attach different values to things. 10 Dollars might not be much for you but some people can live the whole week off of it. Some people spent over 1000 HP to get into top10. Why is it unreasonable to be irritated that the devs stealth change it and brush it off as "Eh, who cares?". A little empathy goes a long way.

1. Don't put words in my mouth. I'm not at all saying the interpretation was unreasonable, in fact I think it was reasonable at a glance. However looking at it, it says 10-pack of gauntlet tokens.

3. Actually, a lot of people are complaining about prizes, more so than the 3* to 2* misprint. Also, my reaction could be the effect of me working in a computing industry, and knowing that downtime even for a few minutes can cost thousands of dollars. I believe the uproar over downtime of even 10 minutes would be far greater than a minor interpretation difficulty. That is hardly a dismissal but a weighing of options, both with downsides.

Unknown

MikeHock wrote:

The_Valeyard wrote:

lukewin wrote:

onimus wrote:

From the pop up at the beginning of each gauntlet stage:
"Be one of the first 10 people to beat all missions in Wilderness Survival and win a 10x Gauntlet Token."

I'm surprised that anyone thought that meant a 10 pack filled with just 3 stars.

Have you ever ever seen that before?

But there was a picture with 3*s on it. It just created the possibility for confusion and speculation. It's like if there was a sign with an arrow pointing left but the text says right turn. Which one is wrong, the image or the text? Whichever is wrong is really irrelevant, but if there was a sign before that (communication upfront) that says right turn ahead, it would eliminate the confusion. Might be a **** analogy, but I'm sleepy and tired because I just beat the Gauntlet.

That's right it created "confusion and speculation." For MPQ's part, they changed it to 2* when the typo was discovered. This "communicated" that the initial graphic should have had only 2*'s. If any one was still unclear at this point, they could have just asked, although I have no clue what would still have been fuzzy about it. So, there should be no outrage over a lack of communication. If you do not like how it was communicated, that is a you problem.

As for the initial speculation, the answer is right there. Then, the speculators seem to want to be upset at everyone else because they made the speculation. People made speculations (or wanted MPQ to read their minds that they wanted confirmation) instead of simply asking for clarification.

"For MPQ's part, they changed it to 2* when the typo was discovered. This "communicated" that the initial graphic should have had only 2*'s. "

LOL- that is how they communicate mistakes and "live" changes to events, by not actually communicating the change and mistake on their part?

Never mind that they changed it after people had finished the Gauntlet.

They probably assumed two things:
1. No one even really noticed. Or at least, it didn't matter to most of them.
2. It was relatively clear what the prize was, so even if it was noticed, it was a mistake that affected nothing.

Now, if they actually told the community that it was an all 3 star pack and then you got it and it was a regular 10 pack, yes. Be outraged. That would be ****.

But in the pop up, they literally call it a ten pack. No special note saying "Oh, and it is all 3 stars, so spend 500 HP getting to the top 10!"
Because honestly, they would announce that ****. They would WANT people to ravenously go after it if that were the case.
But no. They said a ten pack.
Just a ten pack.

They have no control over what silly assumptions people make when they chose not to read what they wrote, or chose to infer additional words from what was written.

lukewin

daibar wrote:

The reasons I would defend d3 are simple:
1. It's not too hard to figure out what the prizes were.
2. It appears to be an honest mistake in communication vs expectations. When was the last time they had a 10-pack as an event reward that wasn't a season reward?
3. I don't want d3 to feel like anytime they do something good, eg add extra prizes, people only berate them. Then you get into the position of 'Why try? People are going to complain anyways." I want to see this game improve and add more content and prizes. I don't want this game to just slide into a lazy formulaic way of providing minimal new content with nothing new and exciting. I don't even get why they sound 'high-handed' and mighty. Where is this weird cynical projection coming from? Have people just been screwed over too much in their own lives that they are unable to recognize honest mistakes anymore?

Other people will have different reasons.

Will have more in-depth post later, but just want to comment on

1. It's not too hard to figure out what the prizes were.

Maybe for forum users, but you're assuming that it's not too hard to figure out what the prizes were? You are giving people too much credit. These are likely the same people that buy token packs.

Would you buy a token pack? Probably not. Would they? Yes.

Was it not too hard to figure out what the prizes were for you? Probably not. Would it be for them? Yes.

So if you aren't going to give them too much credit, maybe they don't read text well. What would they be able to understand? How about a picture? What if the picture had 3*s on it? If it changed to 2* without notice, would they be confused? Probably.

Unknown

Lidolas wrote:

MikeHock wrote:

"They considered a 10-pack reward rare enough to give it a 3* rating." -- Where are you getting this information from? Can you please reference a post by D3 that explains that. Do Heroic 10 packs have a 3* token as their icon?

Please excuse my mistake. That was my assumption. I had forgotten

IceIX wrote:

Not deliberate, hence why it was flipped to a 2* reward just like the Heroic 10 Packs.

IceIX wrote:

Pretty much exactly what's been stated here. The 3* notation made it seem like the Token was giving out a higher tier of things than it actually is. Sure, there's a chance of 3*s (and 4*s) in there, but 2*s are more likely so it should be a 2* token. Just a mistake in rarity for the token itself.

Personally, I think they did want it 3* for the rarity, but after the forums exploded in rage, they came up with the typo excuse, because it would be swallowed better. That doesn't seem to have worked.

But again, honestly, anyone with any experience with tokens and rewards in this game should not have thought that those tokens would give only 3*s. Anyone who did was wishful and naive. And I say that with the nicest intentions. I'd rather have people be naive than cynical. But to be so upset afterwards is just silly.

Wishful and naive?
See below

"anyone with any experience with tokens"
When was the last time you saw a 3* token as an event reward?
What is your experience with a 3* token?

The last experience I had with a 3* token was 1 year ago when Lightning round offered 3* tokens.

I'm hardly upset since I had no chance at top 10, but it amazes me that people defend D3 about this when they admitted they made a mistake and then ran away.

Lidolas

MikeHock wrote:

I'm hardly upset since I had no chance at top 10, but it amazes me that people defend D3 about this when they admitted they made a mistake and then ran away.

What else would you have them do?

Unknown

The bottom line is when mpq noticed the typo they fixed it. When players asked about it, they responded (communicated) within 30 minutes.

Should people be upset over the mix up, probably. Should it cause this big of an uproar, no. Mpq took reasonable action within a reasonable time frame. There have been glaring examples of poor communication on their part. However, this is not one.

Unknown

lukewin wrote:

daibar wrote:

The reasons I would defend d3 are simple:
1. It's not too hard to figure out what the prizes were.
2. It appears to be an honest mistake in communication vs expectations. When was the last time they had a 10-pack as an event reward that wasn't a season reward?
3. I don't want d3 to feel like anytime they do something good, eg add extra prizes, people only berate them. Then you get into the position of 'Why try? People are going to complain anyways." I want to see this game improve and add more content and prizes. I don't want this game to just slide into a lazy formulaic way of providing minimal new content with nothing new and exciting. I don't even get why they sound 'high-handed' and mighty. Where is this weird cynical projection coming from? Have people just been screwed over too much in their own lives that they are unable to recognize honest mistakes anymore?

Other people will have different reasons.

Will have more in-depth post later, but just want to comment on

1. It's not too hard to figure out what the prizes were.

Maybe for forum users, but you're assuming that it's not too hard to figure out what the prizes were? You are giving people too much credit. These are likely the same people that buy token packs.

Would you buy a token pack? Probably not. Would they? Yes.

Was it not too hard to figure out what the prizes were for you? Probably not. Would it be for them? Yes.

So if you aren't going to give them too much credit, maybe they don't read text well. What would they be able to understand? How about a picture? What if the picture had 3*s on it? If it changed to 2* without notice, would they be confused? Probably.

And people who have no idea about the game and would therefore get terribly confused were getting top 10 in a 10k bracket gauntlet speed run?

When this thread keeps getting bumped up to the top of the forum I wonder if there's some new fact that I wasn't aware of... but there isn't. It's still just that somehow, some people got confused about a gauntlet 10 pack, clearly marked as a gauntlet 10 pack was somehow a guaranteed 3* 10 pack rather than... you know... a pack of 10 gauntlet covers... even though the only guaranteed 3* cover packs we used to get were VERY clearly marked as such. In fact if you were around for those you'd clearly not get confused and if you weren't then why would you even think 3* cover packs existed when you've never seen them?

There were literally HOURS before the event started for people to look at the reward. I find the thought that anyone would invest a whole bunch of boosts and/or health packs without taking more than the most cursory glance at the reward unlikely. I therefore find the idea that anyone that actually WON a 10 pack genuinely believing they were getting guaranteed 3* tokens pretty damned unlikely too.

May was well start complaining that not only does a heroic 10 pack entirely fail to give you a Luke Cage cover despite him CLEARLY being displayed on the image for the 10 pack BUT ALSO he doesn't even have an individually increased draw rate!

The "error" was pretty minor, has affected ALMOST NO-ONE and I completely agree it didn't merit any kind of emergency hotfix.

Unknown

[deleted for space]

onimus wrote:

They probably assumed two things:
1. No one even really noticed. Or at least, it didn't matter to most of them.
2. It was relatively clear what the prize was, so even if it was noticed, it was a mistake that affected nothing.

Now, if they actually told the community that it was an all 3 star pack and then you got it and it was a regular 10 pack, yes. Be outraged. That would be tinykitty.

But in the pop up, they literally call it a ten pack. No special note saying "Oh, and it is all 3 stars, so spend 500 HP getting to the top 10!"
Because honestly, they would announce that tinykitty. They would WANT people to ravenously go after it if that were the case.
But no. They said a ten pack.
Just a ten pack.

They have no control over what silly assumptions people make when they chose not to read what they wrote, or chose to infer additional words from what was written.

So..... you're assuming what D3 is assuming, right?

I obviously do not agree that the rewards were clear since the event rewards showed the event token as a 3*

Again:
1* token yields 1* or better
2* token yields 2* or better
3* token yields ....... 2* or better?