A funny thing happened on the way to D3 Go! Forums, I decided not to click on the Marvel Puzzle Quest links. Instead I decided to check out the other forums here, Magic the Gathering Puzzle Quest and Adventure Time Puzzle Quest. I ended up learning some things.
With Adventure Time Puzzle Quest, there is no online customer support, so the game is just going on. Nothing to see here, so I moved onto Magic the Gathering Puzzle Quest.
On the Magic the Gathering Puzzle Quest forums, I was surprised after reading this for about 30 minutes. Now I have never played Magic the Gathering, I know a lot of my ally mates and friends in MPQ do play this, so I don't understand some of the things there are talking about but one things caught my eye. Here is the link for it so you can see what I am talking about.
https://forums.d3go.com/discussion/74610/august-q-a-session-question-submission-8-13-18#latest
Here it seems once a month they have a question and answer session with the Devs. This is mind blowing and to be honest extremely frustrating to see this since this has been something we have asked for many times and for a long time. It was to the point that @Colognoisseur started a thread asking a lot of questions and we actually got some responses. This was a great brief time that we felt that we were being heard and got some direct answers quickly. Everybody treated Will and others with respect and we all were grateful for this, but would like a bit more even if it is once a month. Here are the threads I am talking about.
https://forums.d3go.com/discussion/70968/q-a-with-demiurge-will-answers-from-demiurge-will-begin-on-p-2#latest
https://forums.d3go.com/discussion/71795/april-q-a-with-demiurge-will#latest
https://forums.d3go.com/discussion/72459/may-2018-q-a-with-demiurge-will#latest
Now these did die off quickly after 2 months, but the questions still remains, why can we not get this type of communication on MPQ if MTGPQ has it? Are we not a big enough player base? Does the team not have enough time to answer our questions? I am just curious why the difference.
BlackBoltRocks said: Does MtGPQ have Discord?
barrok said: How come you guys just don't join discord? It's quite easy.
ZeiramMR said: "Everybody treated Will and others with respect and we all were grateful for this,"There was snark about one thing in the last month that Will was active. More in other threads, but it was about something he said.
barrok said: How come you guys just don't join discord? It's quite easy. I am on discord, for several other, low frequency, groups. Here is my problem with discord:I come to the forum a couple times a day. I can easily see what has been posted, by whom, as well as what the topic is about. If i have a question, i can use the search function to see if it has been asked before and more importantly, if it has been answered. If i go into a thread that i am interested in, i can see if the point i was going to make has already been stated. I can ignore people that i have hidden without being bogged down by their trolling. I have none of this on discord. For reference, i just went over there. 50+ missed messages just from today. I scroll up, and see Demi Anthony say "@(redacted) We are aware of the issue. Thanks for the report."I scroll and scroll and scroll, cannot find the person he is replying to. So i search by their name, and see it is about a particular power not being boosted by Okoyo at 1015am. Information i didnt really need, but had to look up to make sure. To add salt in the wound, someone posted about it TWO days ago in the bugs forum.
LifeofAgony said: I too would be very interested to here the reasoning behind this.
abmoraz said: LifeofAgony said: I too would be very interested to here the reasoning behind this. MtGPQ's player base (at least the ones participating on the forums) are much less toxic and full of less vitriol than MPQ's forumites./Hate and Vitriol make the work go round
Bowgentle said: Will himself stated in one of his threads that being roasted is part of the job.They are not bother by "hate and vitriol"
broll said: barrok said: How come you guys just don't join discord? It's quite easy. I am on discord, for several other, low frequency, groups. Here is my problem with discord:I come to the forum a couple times a day. I can easily see what has been posted, by whom, as well as what the topic is about. If i have a question, i can use the search function to see if it has been asked before and more importantly, if it has been answered. If i go into a thread that i am interested in, i can see if the point i was going to make has already been stated. I can ignore people that i have hidden without being bogged down by their trolling. I have none of this on discord. For reference, i just went over there. 50+ missed messages just from today. I scroll up, and see Demi Anthony say "@(redacted) We are aware of the issue. Thanks for the report."I scroll and scroll and scroll, cannot find the person he is replying to. So i search by their name, and see it is about a particular power not being boosted by Okoyo at 1015am. Information i didnt really need, but had to look up to make sure. To add salt in the wound, someone posted about it TWO days ago in the bugs forum. I agree with most of this, except the claim that you can search here and not discord. The search here is garbage and it's hard to find anything. The one on discord is actually quite good. For example if you want to see everything Anthony said just put 'from: anth' then pick whatever his goofy name is that day. It will list everything he's said, the comments above and below it, and you can jump to full context if you wish. If you want to find the person he's replying to 'from: ' whatever that persons handle is (which is only helpful if he said it of course).The problem isn't the search, the problem it can be hard to understand the context unless you're organically watching the chat. It can be hard to put together the up to 4 or 5 steams of thought/conversation that may be overlapping at once.Overall though I agree. Between forums or discord I prefer forums for readability, especially when not actively watching live and Only reason I try to do anything with Discord is, ti's defiantly got the better access to information, especially direct answer to specific questions. (Honorable mention: the forums news dumps are good and Discord doesn't have that).