R327 Initial Loading Screen Bug (Aug 7th Update)

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  • bluewolf
    bluewolf Posts: 6,339 Chairperson of the Boards

    I managed to update via deleting the app and reinstalling - on iOS, use Apple backup, so it seemed safe.

    No performance improvements but the other things seem fine.

  • Yepyep
    Yepyep Posts: 968 Critical Contributor

    @Gymp28 said:
    @Yepyep Reposting this here, in case it proves helpful

    @PhoenixMagik said:
    On iOS and locked out. Uninstalling and reinstalling didn’t work for me.

    What worked for me the last time this happened (unity release) was to play through the prologue until I created a username. Submitted a ticket with both usernames, screenshots, and support restored my game. I submitted a ticket last night and hope it can be resolved today.

    I appreciate your research! Thank you.

    But ... they fix it or they don't. Kind of where I am.

  • samuelo767
    samuelo767 Posts: 2 Just Dropped In

    @Yepyep they can fix your issue.

    I had the same for a couple of weeks though and they didn’t reply to my tickets. It was not until
    I asked in discord via PM to the devs in there that someone looked into it.

    Took it as a holiday…

    But tbh, all this **** is beyond absurd…

  • jredd
    jredd Posts: 1,390 Chairperson of the Boards

    woke up, checked my updates and installed them. who's gonna come on here and check first? this is the second time the game has crashed out in less than a month. not to mention it won't let me link to FB to back up my account anymore.

  • icarusmonkey
    icarusmonkey Posts: 42 Just Dropped In

    Welp, this is … this is bad. I’ll just put it down for a while. I’m too worried about losing everything if I mess with deleting and reinstalling, and hey it’s just a game, right? I don’t need to play it. There’s other games. See y’all on the other side … maybe.

  • Bullroarer
    Bullroarer Posts: 37 Just Dropped In

    @Yepyep said:
    I'm not even part of an alliance, anymore. This is what I get. I'm a brand new account.

    Did you get a restore account option when the game was loading?

  • Hellblazer666
    Hellblazer666 Posts: 305 Mover and Shaker

    It's like these dev's dont test anything for these updates. They are really testing the patience of the players. Hope it gets fixed soon for those who can't get in

  • KGB
    KGB Posts: 3,730 Chairperson of the Boards

    Lucky I haven't had this problem but my suggestion (esp for those using Google backup) would be to exit MPQ and make sure you are logged into Google Play.

    Whenever they have those free cover giveaways if you visit a website and enter your Id, I always have to close MPQ, go to the site via the browser and make sure I am logged into Google play and claim the reward and then open MPQ to get the free cover / HP etc.

    So maybe you need to be sure you are logged into your Google play account in order to get the backup restored.

    KGB

  • Codex
    Codex Posts: 445 Mover and Shaker

    Don't you think the first step should be turn off auto updates. You solution is useless.

  • Borstock
    Borstock Posts: 3,007 Chairperson of the Boards

    The Maker is such an incredible villain.

  • Codex
    Codex Posts: 445 Mover and Shaker
    edited 6 August 2025, 17:50

    @S0kun are you still keeping track of compensation or has it become too long of a list?

  • heybub
    heybub Posts: 296 Mover and Shaker

    My android auto updated to build 327, so I had no choice in the matter. I saw blackscreen on startup and after winning a node. Restart fixed the issue.

    You can blame management for making the decision to go to Unity with the known bugs but the devs blew this one. How was this patch ever released, where people are losing their accounts?

  • Chrynos1989
    Chrynos1989 Posts: 484 Mover and Shaker
    edited 6 August 2025, 14:55

    Additional bug, season pass gives out Fan Fav Season vault tokens instead of FF Season tokens, just a small one but someone has to Report it

  • dianetics
    dianetics Posts: 1,502 Chairperson of the Boards

    @dianetics said:

    @Hellblazer666 said:

    @DjinnBabba said:
    Too late. Updated on iOS. And now frozen. Guess I’m losing all rewards.

    If you have your backup with apple just uninstall the game app and reinstall. I'm on ios and that fixed it

    Did not fix it

    VPN hopping fixed it for me.

    If you have. A VPN change locations until a good one lets you through.

  • Yepyep
    Yepyep Posts: 968 Critical Contributor

    @Bullroarer said:

    @Yepyep said:
    I'm not even part of an alliance, anymore. This is what I get. I'm a brand new account.

    Did you get a restore account option when the game was loading?

    Not that I recall, but I'm also not familiar with deleting this app and reinstalling it. Until recently, it worked perfectly well.

  • SaltnPeppa
    SaltnPeppa Posts: 423 Mover and Shaker

    Goodness. This update is a mess. The person that suggested unity should be fired.

  • rainkingucd
    rainkingucd Posts: 1,532 Chairperson of the Boards

    @SaltnPeppa said:
    Goodness. This update is a mess. The person that suggested unity should be fired.

    Out of a cannon, into the Sun

  • Hellblazer666
    Hellblazer666 Posts: 305 Mover and Shaker
    edited 6 August 2025, 17:40

    @SaltnPeppa said:

    Goodness. This update is a mess. The person that suggested unity should be fired.

    I agree 100%

  • WilliamK1983
    WilliamK1983 Posts: 1,207 Chairperson of the Boards

    @Hellblazer666 said:

    @SaltnPeppa said:

    Goodness. This update is a mess. The person that suggested unity should be fired.

    I agree 100%

    Just one person? Y'all are too nice.

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