DO NOT UPDATE UNTIL COALITION EVENT IS OVER!!!!!!!!!!!!!!

Endbringer

I'm sure many of you like me did not know there was an update today and you see the very generous about time rewards in Harvesttide of 1000, 1000, 1500, and 2500 Mana crystals. If you do not update you will get those rewards. If you update there will only be a 20 and another 20 Mana crystals. Thanks [redacted bk] for telling me about the update and causing me to lose out on 5000 Mana crystals!!! 🤬

Endbringer

I didn't cast nor lose any creatures by the time I had won my first match in the bottom node of Harvesttide, yet the last objective "Lose 5 or less creatures during the fight" was RED and not met. It said 0/5. I am now tied with a lot of other people in my bracket with 18 points... IN SECOND PLACE BECAUSE SOME HOW [redacted bk] HAS 20! Now an extra win and 8 hours is needed.

Endbringer

Ah wonderful. Now 3 people have 20 in 1st while many of us that met all the objectives have 18 and are in 4th. I wonder how far we'll be bumped down.

madwren

I lost zero creatures and was able to get full points. 

Did you update the client with today's patch? 

I'm on Android, and did update.

I ask because we have people who neglected to update, and they seem to be running into the same issue as you.

Endbringer

I did not know of an update. But why in the world would I be able to join the event and get the objectives from the top node but the bottom screws me over... because I didn't update? That's crazy.

madwren

Endbringer said:

I did not know of an update. But why in the world would I be able to join the event and get the objectives from the top node but the bottom screws me over... because I didn't update? That's crazy.

I agree.  From what I know, the update was only to fix the exorbitant rewards that were being given out, not make any node fixes.  

Edit: Bongo linked to the Patch Notes below.

BongoTheGrey

If you didn't get the second node's third objective is because you didn't updated the game. If you didn't, you can get thousands of gold taking advantage of the bugged rewards but you cannot get a perfect score. You have to chose. Can't get both since they stated on the patch notes that they fixed both the progression rewards and the second node's third objective.


https://forums.d3go.com/discussion/85908/release-notes-5-2-2#latest

Endbringer

I'm so pissed right now!!! I was on the path of big rewards, now I update thanks to coming on here and hearing about the update and am now screwed out of 5000 crystals. I thought for once after spending over $5k on this game that I was getting a little something back but of course not. $@&#!

Volrak

It's hard to see how this will not be rolled back.

BongoTheGrey

Specially when those who did updated the game get 40 crystals max from progression and those who didn't get up to 6000 crystals

Fliggl

Yeah, updated and now I'm not amused... big pile of horsepoo!

TheHunter

Me too, big fat carrot waved and snatched away 

Persil

This is scandalous.

Rolling back is not fair either - people will spend the money aready, and make decisions based of that (e.g. whether to buy Elite packs or not).

If you're a developer, this is how to make players hate you.

Sorry, but if you devs made such a mistake, you should just leave it till the end of event so that everyone is treated FAIR.

ArielSira

Forced update up now

madwren

Other games I play have the ability to force a client update in order to play the game.  I wonder why they don't do that here?

It seems like that, or having an emergency maintenance (and then a reasonable compensation for said maintenance) would have been preferred solutions.

Bubbles_CS

Equity or there is a strong chance this is the end for me. I don’t say this lightly. I’ve been playing since before events were a thing. It’s the feeling of being mistreated or cheated as a player that drives me away.

I was so happy to see a pile of latest-set packs in the rewards for this event. I finally felt like rewards were improving.

Now I don’t even want to play because any reward is a tiny fraction of what others got.

madwren

Endbringer said:

I'm sure many of you like me did not know there was an update today and you see the very generous about time rewards in Harvesttide of 1000, 1000, 1500, and 2500 Mana crystals. If you do not update you will get those rewards. If you update there will only be a 20 and another 20 Mana crystals. Thanks [redacted bk] for telling me about the update and causing me to lose out on 5000 Mana crystals!!! 🤬

Hey mate, I wasn't trying to cause you to lose out on anything.  I think their update process needs some improvement, that's for sure.

Endbringer

Bubbles_CS said:

Equity or there is a strong chance this is the end for me. I don’t say this lightly. I’ve been playing since before events were a thing. It’s the feeling of being mistreated or cheated as a player that drives me away.

I was so happy to see a pile of latest-set packs in the rewards for this event. I finally felt like rewards were improving.

Now I don’t even want to play because any reward is a tiny fraction of what others got.

Exactly! We were about to make 6000 crystals in a weekend, what otherwise could have taken let's say half a year give or take, and to me it seemed like a Halloween event payout at first, some kind of thank you for being a customer/player. I almost spent all of my crystals I already had on half off deck slots thinking I'd be fine with the event rewards coming in. Thankfully I didn't. But now that the update dropped it from 6000 to 40, it feels like every event I'll do for the next 6 months won't make up for the update I had to do. Talk about a good mood killer and a really bad mood generator.

Endbringer

madwren said:

Endbringer said:

I'm sure many of you like me did not know there was an update today and you see the very generous about time rewards in Harvesttide of 1000, 1000, 1500, and 2500 Mana crystals. If you do not update you will get those rewards. If you update there will only be a 20 and another 20 Mana crystals. Thanks [redacted bk] for telling me about the update and causing me to lose out on 5000 Mana crystals!!! 🤬

Hey mate, I wasn't trying to cause you to lose out on anything.  I think their update process needs some improvement, that's for sure.

I know... My bad dude. Not your fault. At the moment it reset for me, the universe sent me down a crazy path of bad luck. I'm not sure if the game has forced people to update recently to prevent everyone from progressing down the big reward path, hopefully some can utilize it, but feeling like I potentially could have remained on the path had I not updated, made me mad at every little odd occurrence that lead up to me updating. Good luck in the game!

Endbringer

That was a really big, really juicy carrot dangled in our faces, for 24 hours prior, and then it was taken away forever before we could eat it. Kind of like seeing heaven in sight and then getting flicked to the flame right before entering the pearly gates. They really need to compensate at least 3000 crystals for the way they just really set everyone up for such a huge letdown and played with everyone's emotions so negatively!

Dodecapod

The whole situation is incredibly frustrating; as it stands (more context below; most here probably won't need it, but maybe it'll help as an eventual reference in case anyone comes along later lost as to what transpired), users are essentially: 

• (1) being punished for updating early, which the devs would presumably prefer most users do,
• (1a) being punished to some extent for being active in the community and working with the devs instead of against them, because those users are more likely than average to have known about and installed the update quickly for a variety of reasons,
• (2) being punished for updating late, because some users will have played the bottom node, missed the bugged objective, and still failed to benefit from the skewed progression rewards before the forced update came,
• (3) induced at least in some cases into a conflict of interest between individual goals (currency) and coalition ones (ribbons),
• (4) dealing with the fallout of being actively misled by an Oktagon employee about when the update would be forced, under circumstances which themselves create the impression of favoritism,
• (5) now in a position where any seemingly likely outcome going forward (e.g. grandfathering in the several hours of the event that have already happened and continuing as normal, rescinding all the skewed progression rewards without restarting the event, rescinding the rewards for some users but not others, such as only for those who have at least 1k crystals remaining after consuming currency, rolling back the entire game to before the event, etc.) will leave a nontrivial number of people with valid objections to the decision and its impact on them.

And all of this for a problem everyone, including the devs, saw coming from a mile away yesterday, and which they had more than enough time to handle proactively in a way that wouldn’t pit so many players against each other, their teams, or the devs themselves.

For context, this is my understanding of some of the key events involving this iteration of The Harvesttide:

1.  For several days prior to the event, The Harvesttide displayed unusually lucrative progression rewards (including, among other things, thousands of crystals), and Oktagon support indicated those rewards were erroneous and would be adjusted before the event began.
2.  Yesterday (less than 24 hours before the event began), several changes to the status of The Harvesttide occurred:

• (a) Externally, an Oktagon employee openly indicated to some players that an update would come later in the day, and that all users would be forced to install the update before the event.
• (b) Among other things, the update fixed a bugged objective (which players couldn't reasonably have known about before the event independently) and adjusted the progression rewards to be in line with most other events.
• (c) Some users were forced to update before the event, whereas others were not, contradicting the assurances of the Oktagon employee and creating disparate event experiences for different cohorts of players in The Harvesttide.
• (d) For users who didn't update immediately, the inflated progression rewards remained accessible for part of the event, at the cost of being unable to complete the bottom node objective that the update fixed.

3.  Currently, the update has been forced several hours after the event began; I believe the most notable attainable inflated progression tier would have been 1,000 crystals for players who didn't update immediately, and those players will have maximum scores up to 4 ribbons less than the nominal maximum at the end of the event.

In cases where users were both aware of the situation and had a choice to update or not, this set of circumstances created a conflict of interest in multiple ways; updating would be consistent with the intentions the devs communicated on the forums and at least one other external platform multiple times, with some reasonable conceptions of competitive integrity, and with maximizing coalition ribbons, at a substantial cost to individual rewards and a substantial risk of incurring a long-term competitive disadvantage, whereas not updating would be consistent with maximizing individual rewards and with preserving long-term competitive standing, at the cost of the devs' intentions, competitive integrity, and coalition ribbons.  Additionally, individual intent would seem to be difficult for the devs to effectively discern (and therefore to act upon) on a widespread basis even if they'd want to and could do so fairly (which naturally in itself is arguable), because a host of other factors could realistically influence outcomes in either direction as far as the timing of installing v5.2.2 before or after playing The Harvesttide.

Now, there seems to be no obvious solution going forward which will simultaneously (a) be consistent with a reasonable, intuitive understanding of fairness to all players and competitive integrity both for The Harvesttide in isolation and for the broader long-term implications of the event on the in-game economy, and (b) clearly communicate via actions to virtually all players (including those who followed the situation closely and those who didn't, and including those who updated before playing the event and those who updated after) that their time, money, loyalty, and interest in the game are valued and respected, and that most widespread player concerns resulting from the devs' mistakes will be honored by the eventual resolution to this situation.

For what it's worth, thanks to Oktagon for the attempts to communicate and resolve confusion on the forums beforehand, since that always helps in principle, but unfortunately the execution of the update in this instance directly contradicted that communication and therefore had the opposite effect (to a degree which outweighs the clarity expressed in advance), and while I hope to be proven wrong about any misgivings at this stage, I can't help but harbor concerns that when all is said and done, there's a meaningful risk that neither consistency nor player satisfaction will be clearly upheld as the foremost priority, not only that it might prove difficult to meet both of those standards simultaneously.

With all of that said though, good luck to all players with making the most of this event and with whatever happens in the end, and to Oktagon and D3Go with resolving any ongoing issues and inconsistencies with The Harvesttide, as unenviable a task as all of that may seem to be for the moment for anyone attempting to make sense of the fallout.