Game crashes during almost every match [Investigating]
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starfall said:Does resetting the app help with the problem at all?
(Not that that's a convenient or even reliable way of doing it)
After it crashed following this method, I gave up and started playing on my wife's new iPad Air Pro - and there haven't been any issues for me this event since.0 -
Yeah, I was trying to play on my old iPad 3 and it works but it's so heavy and uncomfortable to hold... I ended up only playing half the event on the weekend to my own chagrin because I couldn't stand it. I want my phone to work again...0
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I just can’t play like this no more they aren’t sorting it out fast enough.0
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I gave in to my despondancy and bought a new phone, and Xs which has no problems. But this is still unacceptable... Other people in my coalition don't have the luxury of doing that and still can't play. People a quitting more than normal. Others are scoring less than normal because they give up after a few crashes, it's really depressing and affecting the rest of people's lives because this is a portable escape that has now turned into a portable torture chamber full of despair and disappointment.1
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And I'm so depressed that I can't read the rest of the forums... Just reload this one page, looking for relief.
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Same here... I was hoping there was some progress being made. Or at least a statement saying "Sorry, iPhone 6 series just can't be supported anymore." At least then I know not to expect anything more.
As it stands, I can only play by resetting the app constantly and just hoping I don't get a random crash (which especially happens during long matches or matches with a lot of board shake). There's zero chance I'll spend money again with that experience.
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Talahamut said:Same here... I was hoping there was some progress being made. Or at least a statement saying "Sorry, iPhone 6 series just can't be supported anymore." At least then I know not to expect anything more.
As it stands, I can only play by resetting the app constantly and just hoping I don't get a random crash (which especially happens during long matches or matches with a lot of board shake). There's zero chance I'll spend money again with that experience.0 -
Playing the new pharaoh God event and game crashes every time. But using exactly same deck in training grounds doesn't crash. Any suggestions?0
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I haven't even bothered trying RotGP… Each node requires crafting a new deck and it's at best a 50/50 shot whether I can do that without a crash.1
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@Tombstone is there any response to this yet? Any sign of hope? Or do people with iPhone 6 no longer supported? If so that needs to be made clear and those people compensated.
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Hi Everyone. The team is still working on figuring out what's going on. Last I heard there were some partial fixes to it, but it's not completely ironed out yet.
I'll be sure to ping the engineer that's investigating and see if I can get an update this week.1 -
...one...ping...only...0
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Playing on my iPad mini. Not only do I still have the same problem, but now it’s even worse and I can’t even get into a match. I’m done trying to figure out what’s going on here. I’m done with this game0
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I bought a new phone (which I'm thinking of invoicing D3Go for, grin) but I still have 2 coalition mates who can't play properly on their iPhone 6s.0
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Do we have any updates on this bug? I've been lurking here ever since this thread was created 3 months ago. I finally decided to create an account to voice my frustration with this game.
This weekend was the worst experience for me yet and I was only able to complete 2 of 25+ attempts in the coalition event due the game crashing, sometimes just after a win and I didn't get credit for it. I hadn't been able to provide 100% support for my coalition since this bug was introduced and they finally had no choice but to release me in order to keep being competitive in the rankings.
I'm using an iPhone 6, model number: MG3A2CL/A0 -
Hello, this is my first post (hope not the last).
I know this issue has a lot of time, but now it’s not even playable.
I’ve just missed the price for the Rakdos event after having more than 15 crashes. It very frustrating that after getting the 60 points I don’t get the card price (crashes are almost sure after the game finishes. Is there a tentative date for a fix?
I just want to know if there is some gain in waiting. I don’t mind if I have to wait some days or weeks without playing, but if there is no hope for the iPhone 6 users, then that’s an easy decision to take.0 -
For me, the crashing issue eventually cleared, but it is back with a vengeance after the addition of War of the Spark.
i suspect the programmers removed some code that cleared the cache as part of the update, and didn't reactivate it.0 -
The crashing issue improved over time. But after 3.6? It's back. Now the game often crashes in its first match.
d3go and Oktagon, you should know what the problem is by now.0 -
I feel like the same as GregDreher, I'm using IOS, 3.5 and Server update resolved a lot, but 3.6 went backward.
(not as bad as before tho). Almost every match, crash happens. Now the problem is I won the match but not getting the credit due to the app crash, the crash right after I defeated the opponent, totally disappointing
Edit1:
Also my device getting too hot in like 10 mins of game play, much of visual effect is exaggerated and not necessary, IMO.
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