Known Issue: Event and App Loading Issues (8/29/17)

13

Comments

  • timthes
    timthes Posts: 60 Match Maker
    Everybody in my coalition seems to be having the same problems, errors all day long, sometimes after repeatedly having clicked the retry button at the 'something went wrong screen', you get reward screen and sometimes it doesn't, and points are lost. We cannot play a coalition event properly with this kind of problems, please fix it.
  • Deamon1
    Deamon1 Posts: 17 Just Dropped In
    Cannot get into HoR I can get into Revolt... Will those of us that can't get into HoR get some sort of bonus? 
  • Stormbringer0
    Stormbringer0 Posts: 190 Tile Toppler
    I actualy did one match. Don't ask me how and why I achieved that, but after the Match it got back to the same error. Really strange.
  • ElimGarak
    ElimGarak Posts: 85 Match Maker
    the game is borderline unplayable right now @brigby
  • Machine
    Machine Posts: 857 Critical Contributor
    edited September 2017
    @Brigby Some of my coalition members can't enter the HoR event and some can't even access the game. What the tinykitty is going on and why is this still an issue? It is really getting on people's nerves.
  • rafalele
    rafalele Posts: 876 Critical Contributor
    edited September 2017
    It depends if the error is after collecting ribbons or before. If the error is before you do not get any points at all, if it is after, you get them.
  • Steeme
    Steeme Posts: 784 Critical Contributor
    rafalele said:
    It depends if the error is after collecting ribbons or before. If the error is before you do not get any points at all, if it is after, you get them.


    Just to confirm, I played 2 nodes at the most recent refresh and was awarded no score.

  • Furordraco
    Furordraco Posts: 142 Tile Toppler
    Can't log. It's been 3 hours now...lost some fights in HOR...fix pls
  • Machine
    Machine Posts: 857 Critical Contributor
    edited September 2017
    rafalele said:
    It depends if the error is after collecting ribbons or before. If the error is before you do not get any points at all, if it is after, you get them.


    Sorry, but that's not true. In two occasions I got the error right after winning the game (Ending Encounter screen) before any ribbons get awarded. Then I got bombarded by the "Something Went Wrong" errors and canceled out. I got even thrown out of the app once when this happened. In both cases I still got the ribbons without it being displayed on the screen.

    By the way, I can't access the game anymore. It just keeps throwing the "Something Went Wrong" errors at me.

  • parasith77
    parasith77 Posts: 31 Just Dropped In
    Furordraco said:
    Can't log. It's been 3 hours now...lost some fights in HOR...fix pls
    Can't log in since 4h now
  • NiftyC
    NiftyC Posts: 47 Just Dropped In
    edited September 2017
    Re the rafalele & Machine exchange, I had the experience of 0 points for two wins in a row, then on the third, 21 points awarded all at once. No indicator of points awarded on screen, just an increase in total. YMMV.
  • DragonSorcerer
    DragonSorcerer Posts: 182 Tile Toppler
    I have 109 coalition points but only 93 personal ones so "something went wrong" !!!
  • Ohboy
    Ohboy Posts: 1,766 Chairperson of the Boards
    I got awarded every point after canceling. 
  • rafalele
    rafalele Posts: 876 Critical Contributor
    NiftyC said:
    Re the rafalele & Machine exchange, I had the experience of 0 points for two wins in a row, then on the third, 21 points awarded all at once. No indicator of points awarded on screen, just an increase in total. YMMV.
    Thank you very much,  it has also worked for me.  Got a win with no error while counting ribbons and after that  (with a something went wrong screen in between) all lost points added to my count.
  • rafalele
    rafalele Posts: 876 Critical Contributor
    Ohboy said:
    I got awarded every point after canceling. 
    It does work if you are canceling a something went wrong screen that appeared after recollecting ribbons, if not, I have received the lost points after a win in the same event.
  • Machine
    Machine Posts: 857 Critical Contributor
    NiftyC said:
    Re the rafalele & Machine exchange, I had the experience of 0 points for two wins in a row, then on the third, 21 points awarded all at once. No indicator of points awarded on screen, just an increase in total. YMMV.

    Yes, I encountered this too. In some cases I didn't get the points right away. Then, after some time, the ribbons were awarded anyway, like several people already also encountered.
  • TheDragonHermit
    TheDragonHermit Posts: 465 Mover and Shaker
    Steeme said:

    I get the Something went wrong... error after every match.

    I click Retry a few times, then Cancel.  If there is no Cancel button, I click the Back/Return button on my phone.

    Points for winning are always awarded.  I have yet to drop a point using this method.


    Game seems like it's in a complete tailspin now.  Can't help but picture the two Asian pilots from Indiana Jones and the Temple of Doom when they sneak by and jump out of the plane.

    Banzai!



    Edit:  Just played 2 nodes after the 5:00am EST refresh, and was awarded no points for either match.

    I couldn't help but read that as two Ajani pilots at first, just Ajani Unyielding as pilot and sitting beside himself Ajani Vengeant as copilot.
  • Stormbringer0
    Stormbringer0 Posts: 190 Tile Toppler
    I have this problem for around 24 hrs now. And I need to grind crystals for Samut badly.
  • HypnoticSpecter
    HypnoticSpecter Posts: 190 Tile Toppler
    Since D3 hasn't even given a quick response on the forums, let alone providing any tangible info, I hope anyone attending HasCon this weekend will take the opportunity to share their thoughts on this with D3 personnel. And WotC personnel.
  • Thésée
    Thésée Posts: 239 Tile Toppler
    edited September 2017
    DragonSorcerer said:
    I have 109 coalition points but only 93 personal ones so "something went wrong" !!!


    Current max is 140, one of our players scored 137 points. On our coalition scoreboard for the event  he is credited with... 158 points !

    That's more than 112% efficiency, he is absolutely nailing it Xp

    That doesn't compensate the fact that we have 3 players who couldn't join the event...


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