Claiming cards from purchased packs failed [Fixed in 2.2]

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  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    Xdg457 said:
    This is still not fixed. I lost 280 crystals on an Origins Premium Pack.
    Hi @Xdg457. Can you confirm that you're on the 2.2 patch update?

    If you are, was the situation the exact same as what was previously illustrated in the conversation up below?
  • Helgaroth
    Helgaroth Posts: 44 Just Dropped In
    Hi. Brigby. I can't play the game unless I do the update.  When I launch the game I am prompted to do the update as it won't go to the home screen unless I have updated the game. I would understand it happening once or twice but this has happened 7 out of 8 times. The last being the new mythic cards. I saved my purple crystals bought two mythic cards + pack and two rare + pack. I received no packs. The first mythic card appeared I touched it nothing else happened. I bought the second and the same. Mythic card only. Then same with the rare. I waited a few hours and then got the second rare. (Same card as the first

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