1.10.2 Feedback

jimilinho_

babar3355 wrote:

jimilinho_ wrote:

The changes aren't 'Controversial' They're pretty much hated on accross the board, they don't help new players and they've upset almost all the existing ones. That's not 'controversial' that's just 'terrible'.

No it was controversial @Jimlinho, don't you remember... only 98% of the community thinks the game is going in the wrong direction, the other 2% hit the wrong button.

Haha, that's True!

Brigby

Szamsziel wrote:

The introduction of the new duplicate system will be before or after deck slots for which everyone is still looking for?
Just asking because I need to make plans for 2018 Xmas

Since the duplicate system still has several more months of development ahead of it, I believe deck slots would be arriving much earlier than that system would.

GrizzoMtGPQ

Thanks for explaining how AWESOME this update is. I totally didn't understand it but now that I do everything is soooo much better.

Seriously? This update sucks. Your justifications are noted but dumb. I'm with the rest of everyone - Not another dime. Thanks for turning me from a whale to a F2P.

You guys absolutely suck. SUCK.

losdamianos

No picture ?

Would this be fair representation ?

Corn_Noodles

Note: unhappiness with the posted statement should be pointed at D3 and not necessarily Hibernum. Cthulhu manages both MPQ and MtGPQ for D3.

wereotter

I, for one, appreciate the attempt you're making to address the imbalance of opportunity and reward in the game between, new, mid-tier, and established players. The game will be better in the long term if the field feels more level.

I agree with the change in rewards considering that even if 700 players in the top coalitions get less, that nearly 2,000 players getting more is a good thing.

However: if that was the goal, then why the change to packs? That, of all things in the game, was the one area where we were all equal, and where a new player had the best odds of getting rare, mythic rare, and other powerful cards. Eliminating the chance at a mythic rare card from a premium pack hurts all players across the board. Additionally you've greatly reduced the incentive to spend that many crystals by not offering any kind of buy in bulk reward. 5 packs for 300 crystals is now exactly the same as buying 5 individual boosters at 60 crystals a piece. It's clear you understand the concept of buying in bulk as you not only used to offer this benefit, but still do when purchasing crystals for real world currency. More than anything else, I would argue this is by far the worst part of the update.

Yawgmoth

All those calculations posted everywhere on the forum and now not a single word about you even thinking about rebalancing the events' rewards? Oh my god, all hope is lost...

ArchBlade7777

While it is nice to get an official response about the update, it is quite disappointing.

The problem here is that you have a player base that is almost unanimously against the changes you have implemented. You justify the changes by making claims about helping new players, but at the same time, you aren't willing to go through with any real changes that actually help new players.

You cant make improvements to events and rewards while you simultaneously devalue said rewards. It is painfully obvious that the new system of mana gems are another example of devaluing rewards. There are people on this forum who are much better at analyzing statistics than I am that have pointed out the rough percentages and values of this new currency, which is one of the biggest protests from the community.

I think at this point it has become really obvious that this new update is just a means to get more money from the top crust of paying players. You are taking advantage of those who don't have the time or patience to get the rewards from your events so they just sink money to get mythics and masterpieces so that they can stay competitive. Cards that have been designed from the very beginning to warp the game and make it clear that if you don't have these cards, you cannot compete with those who do.

I hope that the people behind the big decisions at D3go really listen to the community. I realize that many responses have been more insulting and less helpful but at the same time I really sympathize with those people. We love this game. A lot. And we are seeing it go down a road of greed and money grabbing that just destroys it.

SpaceDuck

Wow.

A shorter restatement of the original, already dubious, justification for the new events and reward changes.

Addressing the extreme edge case of duplicate masterpiece cards.

No mention about drastically reducing card pack value and unchanged drop rates.

Not what I expected after a week of silence.

MightyKrakyn

Corn Noodles wrote:

Note: unhappiness with the posted statement should be pointed at D3 and not necessarily Hibernum. Cthulhu manages both MPQ and MtGPQ for D3.

When you mentioned this, I went over to MPQ forums and saw the same kind of community banding together against an update around the same time, perhaps a little earlier. In their general discussion, there's a post pleading for specifically Brigby and Cthulu to communicate about what appears to be a much hated update.

I'm guessing this is a D3 wide push for more revenue. Man they messed up big time. What other games does D3 have? I want to go check those forums too.

madwren

Cthulhu wrote:

Hi Everyone,

Thanks for the response. We were hoping for one earlier, but realize that committees and meetings have to happen.

Cthulhu wrote:

Rather than spending 60 Mana Crystals on a booster, you can enter Trial of the Planes, which guarantees a booster after your first win (plus a few other rewards along the way).

Regardless of what internal metrics may seem to indicate, paying 60 crystals for a booster is neither desired nor recommended. If you have actual drop rates that might indicate otherwise, please share them, as I know the community would love to see hard data such as that provided by other mobile games.

Cthulhu wrote:

Elder players in the Gold and Platinum tiers have a way to gather Mana Jewels.

Cthulhu wrote:

We've also rebalanced rewards in several Events. Since the introduction of Coalition Events, we’ve noticed that the game is becoming more difficult for new players.

Unfortunately, the "way" is a tedious, multi-week grind, for a single chance at an elite pack, which will most likely result in a duplicate mythic--thus making it worthless. I'm shocked that you aren't recognizing how you've completely de-motivated the playerbase. That isn't balance. The rewards are no longer worth the time investment. Many individuals of this community, including myself, have in the past lobbied for a boost to the rewards of lower tiers, or a scaling of challenge/content that was more commensurate with those rewards. Both of those were ways to "level the playing field" without drastically devaluing crystals.

Cthulhu wrote:

The release also added Mana Jewels and Masterpieces. We understand the frustration of getting duplicate cards, so we wanted to introduce a system that lets you target the cards you want.

It does not let you target the cards you want. I do not want a Yahenni. I do not want a Lightning Runner. I don't want a Basker. It targets "a card you want, and several cards you do not, that you have a much higher likelihood of pulling." If you truly understood the frustration of duplicates, you wouldn't have implemented this method of "targeting". It isn't worth the time to grind out 400 crystals and get a duplicate mythic.

Cthulhu wrote:

We want Masterpieces to be rare - rather than a staple of every deck. (That said, we’re continually adjusting rewards and Events based upon community feedback and metrics.)

Too bad they'll be a staple of every deck we face, since one of the most common opponents generated by the poor matchmaking mechanic already has two masterpieces just from boosters.

Cthulhu wrote:

We plan to have a new system for this in-game within the next few months. This is one of our highest priorities! Stay tuned for more details!

If this was a priority, it would have happened when people started asking for something to do with dupes several months ago.

You don't have a few months.

Cthulhu wrote:

if you happen to draw a duplicate Masterpiece card

But not a duplicate mythic. This is tone-deaf.

Cthulhu wrote:

Mana Jewels are intended for elder players - helping them get new Mythics and Masterpieces to continue to lead the way! .

They don't. They slow the pace of card collection, which is already slow due to the myriad duplicates, to a glacial crawl. You cannot advertise something as "helping them get new Mythics" when you've a) increased tenfold the amount of time it takes them to b) acquire far fewer of them

Houdin

Come on Brigby,
The answers Cthulhu gave were not answers at all. He completely avoided every post on the forums for the last week. This update is nothing but a money grab. We all know it. You can't tell me that in all your meetings no one has realized that if you don't fix things immediately this game and all its possible income will be gone because your player base will raise such a ruckus with google, apple, wizards of the coast, and every social media platform we have access to that the game will tank and be discontinued.
This is not meant as a threat. This is a plea from myself and many like me who love this game but won't spend another dime unless you treat us properly.
Not optional!
Bring back proper rewards for events to make them actually worth playing
Not optional!
Fix the dupe rates and drop rates
Not optional!
Do it now. Saying we can't fix anything with some coding time but we can manage to out out more ridiculous sales that require coding is insulting.

Have the decency to give us a real response no side talking, no evasions.

Or go crab Cthulhu from his cubicle and make home do it.

We deserve a real response!!!

Houdin

babar3355

ArchBlade7777 wrote:

While it is nice to get an official response about the update, it is quite disappointing.

The problem here is that you have a player base that is almost unanimously against the changes you have implemented. You justify the changes by making claims about helping new players, but at the same time, you aren't willing to go through with any real changes that actually help new players.

You cant make improvements to events and rewards while you simultaneously devalue said rewards. It is painfully obvious that the new system of mana gems are another example of devaluing rewards. There are people on this forum who are much better at analyzing statistics than I am that have pointed out the rough percentages and values of this new currency, which is one of the biggest protests from the community.

I think at this point it has become really obvious that this new update is just a means to get more money from the top crust of paying players. You are taking advantage of those who don't have the time or patience to get the rewards from your events so they just sink money to get mythics and masterpieces so that they can stay competitive. Cards that have been designed from the very beginning to warp the game and make it clear that if you don't have these cards, you cannot compete with those who do.

I hope that the people behind the big decisions at D3go really listen to the community. I realize that many responses have been more insulting and less helpful but at the same time I really sympathize with those people. We love this game. A lot. And we are seeing it go down a road of greed and money grabbing that just destroys it.

We love it, but we also spent real money on it to be competitive, help our coalitions, and earn new and better rewards. We have INVESTED in this game and now they just want to get rid of us for new blood. Insults are all I have left, and much more enjoyable than playing the actual game for the past week or so.

Ampmp11

And the d3sappointment train keeps rolling ...

Nitymp

SpaceDuck wrote:

Not what I expected after a week of silence.

Is it not though? I expected nothing less than disappointment from D3.

Steeme

I'm not going to comment on anything except for the plans for duplicates:

If you're actually going to implement something for us to do with our dupes, what about all the dupes we've already converted?

Brigby wrote:

If it's a Mythic or lower rarity, then you'll most likely want to wait for the upcoming system that addresses duplicates to be implemented.

What are you saying? We should all stop converting dupes now?

Babo21

Well.... I had hopes.... Not any more! I used to spend arround 50 to 100 euros each month, sometimes more! Now? Not. Another. Dime.

babar3355

Steeme wrote:

I'm not going to comment on anything except for the plans for duplicates:

If you're actually going to implement something for us to do with our dupes, what about all the dupes we've already converted?

Brigby wrote:

If it's a Mythic or lower rarity, then you'll most likely want to wait for the upcoming system that addresses duplicates to be implemented.

What are you saying? We should all stop converting dupes now?

Please don't get excited. They will probably implement a system where you can convert r into at 1000/1 rate then into at 100/1 rate. So my 400,000 will be worth 4

Corn_Noodles

New weekend event is called "Breaking Points". How appropriate.

Brigby

I know I'm going a bit off topic right now, but for the record, just because Cthulhu was the one delegated to posting this in the forums, does not mean that he was the person responsible for crafting the entire response. It's quite apparent that many of you are frustrated right now, but that does not mean we should be directing that frustration at him. Thank you for understanding.

Steeme wrote:

If you're actually going to implement something for us to do with our dupes, what about all the dupes we've already converted?

Brigby wrote:

If it's a Mythic or lower rarity, then you'll most likely want to wait for the upcoming system that addresses duplicates to be implemented.

What are you saying? We should all stop converting dupes now?

I don't know the exact details of the new system, so converting previously hoarded duplicates might not be an available option, just for the sake of fairness to everyone.

If anything, I was merely reiterating that there will be a new system to address duplicates within the next several months.