I tried exchange Silver I just earned from the event and when I tried to buy boxes I received an error message and the coins were subtracted but received no buyout boxes in return.
I opened a support ticket with screenshots of the after effects. My progress that earned coins is still there, showing the milestones I reached. My silver coin balance is zero. My buyout boxes from G.I. Joe and Cobra is zero. It doesn't add up.
My event counts are just disappearing after collecting. I saw earlier that there were issues trying to claim event boxes so I just saved them. They're now gone.
Silver Event Coin stash keeps resetting to zero since the Zartan/Tunnelrat release. The guys in my alliance are seeing the same thing so it isn't an isolated issue. It seems to regularly happen when I switch between devices, but I've also had it happen while I'm staying on the same device (but different re-loads of the game due to crashes or timeouts).
I had almost a thousand as of last night (between 850 - 900) and they were all gone this morning. Logged a ticket with support, collected 250 more and they disappeared almost immediately. Definitely something going on, I'm sure they'll address it.
A1anima1
Posts: 2 Just Dropped In
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@Brigby
Seems to be a big problem.
For Event Coins that expired last night, we do have info on how these work from event to event in this FAQ https://d3go.helpshift.com/a/g-i-joe-war-on-cobra/?s=event-questions&f=what-are-event-coins&p=all but we are currently chatting with the team to help communicate this better in the future.
Thanks for reporting and sorry for the delayed responses from us today.