Known Issue: Early Champion Rewards for Ascended Characters

IceIX

Hey all,

We're aware of an issue with early Champion Rewards for tiers of Ascended characters. We've put in a temporary change that makes these rewards a batch of Iso for now, and we're planning on putting in a stronger fix with the next release. At that point, we'll run retro rewards and change them back to what they should be. So you can feel confident that you'll get those rewards... and a small batch of Iso in the meantime.

The current rewards are:
3* 167-191 = 24 levels of 100 ISO-8
4* 271-303 = 32 levels of 500 ISO-8
5* 451-475 = 24 levels of 1000 ISO-8

The normal rewards schedule is here:
Champion Rewards Listing Excel File

Vhailorx

Was just about to post this. Seems like they have swapped around the champ rewards so that they only provide iso upto the max possible starting level (e.g., ascended 4*s only reward iso up to level 303 because that is where is a 266 + 266 binding will place you.)

The best bugs are always patched very quickly.

Dogface

Yeah, I had like 40 LT after a couple of ascensions. On my other account practically nothing. It pays to be there when a new version launches

meadowsweet

Or... you could just make the more generous rewards permanent?

KGB

@meadowsweet said:
Or... you could just make the more generous rewards permanent?

This is the only way to be fair to everyone.

KGB

BlixTheFrog

@KGB said:

@meadowsweet said:
Or... you could just make the more generous rewards permanent?

This is the only way to be fair to everyone.

KGB

Actually, no, it would be unfair to those who jumped on the occasion to ascend all they can instead of slowly maxing everyone. I’m afraid that’s a case where there’s always someone who will feel cheated.

meadowsweet

@BlixTheFrog said:

@KGB said:

@meadowsweet said:
Or... you could just make the more generous rewards permanent?

This is the only way to be fair to everyone.

KGB

Actually, no, it would be unfair to those who jumped on the occasion to ascend all they can instead of slowly maxing everyone. I’m afraid that’s a case where there’s always someone who will feel cheated.

Treating everyone the same would be unfair? The only fair thing for everyone is to treat different people differently?
I don't get it.

Codex

I am surprised, no one is crying for more QA testing before things like these get rolled out.

Pantera236

@Codex said:
I am surprised, no one is crying for more QA testing before things like these get rolled out.

This was a HUGE swing they just did and I think they mostly got it right. A few hiccups for sure but my lost ascended Storm (classic) has already been replaced by CS.

WhiteBomber

@BlixTheFrog said:

@KGB said:

@meadowsweet said:
Or... you could just make the more generous rewards permanent?

This is the only way to be fair to everyone.

KGB

I’m afraid that’s a case where there’s always someone who will feel cheated.

I personally would say those feelings are justified, and that those who were unable to exploit actually were cheated.

I am sad and much less excited about upgrading now, and most definitely do not "feel confident that I will get those rewards".

While we're on it, I imagine Champions 2.0 should have had it's own bug thread, here's another:

Steps:
1. Open the store navigate to "offers" tab
2. Click on the cover of the 1star ascended to 5 cover limited offer (in my case IronMan35)
3. Click the arrow on the lower right to open the powers screen
4. Click on "Add Cover"

Result:
If you have corresponding covers for that character, they will let you add them, even though you don't actually own the character. You get the "Shield Rank" XP, but you lose the covers you applied.

I couldn't resist, I had to press the button and lose my cover just to see what would happen. I love this game, but you guys seriously need help with testing (or production, because if you have competent QA, these would have been found and let through anyway).

revskip

@BlixTheFrog said:

@KGB said:

@meadowsweet said:
Or... you could just make the more generous rewards permanent?

This is the only way to be fair to everyone.

KGB

Actually, no, it would be unfair to those who jumped on the occasion to ascend all they can instead of slowly maxing everyone. I’m afraid that’s a case where there’s always someone who will feel cheated.

I mean maximum fair would be roll back everything and start over. No one gets any bonus but no one loses any potential windfall by missing the tiny window where the bug existed.

KGB

@revskip said:

@BlixTheFrog said:

@KGB said:

@meadowsweet said:
Or... you could just make the more generous rewards permanent?

This is the only way to be fair to everyone.

KGB

Actually, no, it would be unfair to those who jumped on the occasion to ascend all they can instead of slowly maxing everyone. I’m afraid that’s a case where there’s always someone who will feel cheated.

I mean maximum fair would be roll back everything and start over. No one gets any bonus but no one loses any potential windfall by missing the tiny window where the bug existed.

Unfortunately not possible. Players will have spent those rewards (HP, CP, tokens) which may in turn generate more rewards etc.

This has happened before where due to a bug some players got extra rewards (Two that I remember are when shield ranks came out and it was millions of back awarded ISO, another time it was 25% 5* instead of 15% 5* in LTs and buy clubs went nuts for a few hours). They never rolled back anything and there was no compensation, they just fixed the bug and pretended it never happened.

So anyone who ascended early got a nice bonus.

KGB

revskip

@KGB said:

@revskip said:

@BlixTheFrog said:

@KGB said:

@meadowsweet said:
Or... you could just make the more generous rewards permanent?

This is the only way to be fair to everyone.

KGB

Actually, no, it would be unfair to those who jumped on the occasion to ascend all they can instead of slowly maxing everyone. I’m afraid that’s a case where there’s always someone who will feel cheated.

I mean maximum fair would be roll back everything and start over. No one gets any bonus but no one loses any potential windfall by missing the tiny window where the bug existed.

Unfortunately not possible. Players will have spent those rewards (HP, CP, tokens) which may in turn generate more rewards etc.

This has happened before where due to a bug some players got extra rewards (Two that I remember are when shield ranks came out and it was millions of back awarded ISO, another time it was 25% 5* instead of 15% 5* in LTs and buy clubs went nuts for a few hours). They never rolled back anything and there was no compensation, they just fixed the bug and pretended it never happened.

So anyone who ascended early got a nice bonus.

KGB

If the entire day is rolled back all those cascading rewards go away. I know it isn't happening. Just throwing out what the "fair" solution would be.

I don't really mind the guys and gals who pounced first getting a little extra on top. Sometimes you get the exploit bug bonus and sometimes you don't. In the scheme of things it isn't that big of deal.

GrimSkald

@revskip said:

@KGB said:

@revskip said:

@BlixTheFrog said:

@KGB said:

@meadowsweet said:
Or... you could just make the more generous rewards permanent?

This is the only way to be fair to everyone.

KGB

Actually, no, it would be unfair to those who jumped on the occasion to ascend all they can instead of slowly maxing everyone. I’m afraid that’s a case where there’s always someone who will feel cheated.

I mean maximum fair would be roll back everything and start over. No one gets any bonus but no one loses any potential windfall by missing the tiny window where the bug existed.

Unfortunately not possible. Players will have spent those rewards (HP, CP, tokens) which may in turn generate more rewards etc.

This has happened before where due to a bug some players got extra rewards (Two that I remember are when shield ranks came out and it was millions of back awarded ISO, another time it was 25% 5* instead of 15% 5* in LTs and buy clubs went nuts for a few hours). They never rolled back anything and there was no compensation, they just fixed the bug and pretended it never happened.

So anyone who ascended early got a nice bonus.

KGB

If the entire day is rolled back all those cascading rewards go away. I know it isn't happening. Just throwing out what the "fair" solution would be.

I don't really mind the guys and gals who pounced first getting a little extra on top. Sometimes you get the exploit bug bonus and sometimes you don't. In the scheme of things it isn't that big of deal.

Right. Even assuming they could, rolling back an entire day worth of play would be a logistical nightmare and piss of the player base far more than the unfairness of early adopters getting increased rewards.

OTOH I'm betting we're going to see a lot more max-champ Omega Reds soon...

BlixTheFrog

@revskip said:

@BlixTheFrog said:

@KGB said:

@meadowsweet said:
Or... you could just make the more generous rewards permanent?

This is the only way to be fair to everyone.

KGB

Actually, no, it would be unfair to those who jumped on the occasion to ascend all they can instead of slowly maxing everyone. I’m afraid that’s a case where there’s always someone who will feel cheated.

I mean maximum fair would be roll back everything and start over. No one gets any bonus but no one loses any potential windfall by missing the tiny window where the bug existed.

That’s true. But as KGB says that’s not gonna happen.

bbigler

It does look unfair that some players got a mountain of rewards and others didn’t, BUT I must also point out that someone else’s progress doesn’t hurt my own progress. Nevertheless, if it was feasible, rolling back everyone’s account would be fair but also cause complaints from losing a full day of effort. If this was a small mistake, no problem, but we’re talking 100+ pulls worth of CP and LT.

Seph1roth5

Sometimes you're on the good side of the mountain of rewards, sometimes the other.

WampaX

Even once there is a resolution to the duplicate rewards issue and the champ rewards go back to normal there is another issue for the retro rewards.

Say you now have a 4* SpiderMan1 - you put alot of covers into getting him there, but you don't have those 2* or 3* spidermen anymore that got you to the 4*. Just like farmers miss out on retro shards, I don't believe that retro rewards would apply for those subsumed lower level spidermen.

Punisher5784

That is disappointing. Doing all this Ascending is using a ton of Iso and HP. I was already in iso debt so what I was receiving from Ascending seemed fair.

Daredevil217

I remember Black Friday one year there was a kiosk that had a bunch of video games with stickers of different colors on them. There was a key that showed you how much the game was marked down based on the sticker color. Let’s say blue sticker = 30 dollars. Green = 50. Only they had games like Mario Odyssey, BOTW, Red Dead Redemption 2, etc. for like 8 dollars. So I snapped a pic of the price key. When I went up to the front to checkout and showed them they gave me the price they advertised despite it being a clerical error (I had an epiphany later that it was shipped in a movie kiosk because those were film and not video game prices). When I went back to the games to see if there were anymore games I could get for a bargain, a worker had taken a marker, scratched out the numbers and wrote the actual ones. The bug was fixed so to speak.

What they didn’t do is say $8 1st party Nintendo games for all! While I would absolutely love a permanent increase in rewards, that would flood so many resources into the economy it’d be insane. There have been quite a few bugs/glitches in terms of higher odds, I think there was a sale once where people were getting 1000s of CP for dollars. Stuff like that. Sadly I wasn’t there to take advantage of any of that. The company had to just eat the loss, but they didn’t just permanently make things cheaper as a way to correct the mistake. That’d be absurd. I get this is a “competitive game”, but more than that, it’s a business first.

jp1

I agree, the rewards seemed generous but fair for a healthy roster. You know the game economy can scale right? The imaginary currency can be anything you want it to be, it can even be enough to be fun. People will still spend money.

Stark difference between this rollout and shards. At least for those who didn’t get to enjoy the bug. No sour grapes here either, I ascended most of what I had available while the rewards were still good. I also spent some money to support the work.

Please don’t turn into the old Dev team.

This rollout set endgame folks back years. That should be factored in.