Bouncing effect cause freeze , still in 3.1 with new cause [Investigating]

13

Comments

  • Tremayne
    Tremayne Posts: 1,673 Chairperson of the Boards
    I expect this is very difficult to fix, so you might have to expect this for some time. It seems there is a tendency to fix bugs on a card to card basis, so this is most likely not going away in one go.

    so keep reporting the faulty cards and interactions is my recommendation.
  • fiirst
    fiirst Posts: 438 Mover and Shaker
    edited January 2019
    @Tombstone
    is ther any news for fixing bounce?
  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    Hi Everyone. It would seem that the team is encountering difficulties with reproducing this issue. If players that are still encountering this issue could please provide their Device and OS version, either in a comment or private message to @Oktagon_Daiane , that'd be greatly appreciated. Thank you!
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  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    starfall said:
    Would it help if we posted more screenshots of the board state and the battle log when it occurs to us?
    Yes. Any additional information players can provide would certainly help. Better to have too much info than not enough
  • stikxs
    stikxs Posts: 533 Critical Contributor
    I was doing the top node in TDW as Hautli G/W and had this freeze just now. This was quite a few turns into the match since I was waiting for creatures, and prior to this turn I had not cast a creature yet.

    The game locked when I chose to replace the visionary stack with another creature casting from my hand.

    I don't know why it says the permanent support was triggered, you can't use PW abilities during the cast/combat time.
  • ArielSira
    ArielSira Posts: 520 Critical Contributor
    It was triggered because you matched green mana, no?
  • Scifibot
    Scifibot Posts: 25 Just Dropped In
    Hello.  I am trying to have fun with my friends in Extiction during the Dragon War event this weekend.  I was doing great then my game went downhill fast when twice I came upon matches that were against people with bounce enabled cards in the decks.

    What is being done about this you have had a lot of time to work on this issue?  To be honest I believe that when people put as much time, money and effort into this game as most of us do we deserve better.

    Leaving this in the wild instead of fixing it upon discovery is very unprofessional.  When there was an error with the Amonkhet packs giving masterpieces galore it was fixed within hours.

    What is being done and when can we expect this to be fixed?
  • Kinesia
    Kinesia Posts: 1,621 Chairperson of the Boards
    When the HoD bug was out people were buying gold to get extra packs, it was making the company short term money directly and yet it was fixed with higher priority than bugs which are driving people away from the game.
    (The number of teams losing people is increasing quite quickly right now, even stable teams are losing people now...)

    Auto-loss bugs (such as these freezes) need hot-fixing within the day... I REALLY hope that's one of the "quality of life" improvements Brigby was mentioning for the January update,...
  • madwren
    madwren Posts: 2,259 Chairperson of the Boards
    I guess the only "bright side" is that it's so widespread that it hits everybody.

    I'm amazed that they seem to be unable to replicate/fix something which seems to happen constantly, to everyone, in every event.
  • NickBKK
    NickBKK Posts: 97 Match Maker
    Bounce freezes are getting out of control. People are losing morale and mental connections to the game. If the Dev still desire to carry on with this game, it has to be fixed immediately. 
  • ZW2007-
    ZW2007- Posts: 812 Critical Contributor
    edited January 2019
    I finished the Dragon War with a perfect score...except that game I lost to a freeze thanks to Teferi using his first against me. I've completely stopped using any form of bounce spells in my own decks which is quite the handicap for deck building. As it stands, I'm going to finish in the 26-50 bracket which means the freeze cost me 120 jewels and 50 crystals. Sure, I could get over it and move on but I'm fed up. Something needs to be done already.
  • Tremayne
    Tremayne Posts: 1,673 Chairperson of the Boards
    Yes they claim they have difficulty replicating the bug error, but it does seem to be intermittent. I have not encountered it very often, but it is apparently very prevalent for some.

    I find it very odd that the devs are not able to identify all cards that bounce cards and then look at the difference between the implementations (note the s, because there must be multiple implementations for cards with the same functionality to behave differently).

    if there are not different implementations, then it is a problem in something to basis like casting cards, which is just to horrible to contemplate for that would mean the game is indeed broken and devs are not in control.
  • UweTellkampf
    UweTellkampf Posts: 376 Mover and Shaker
    I was not a victim this time, but if there is something URGENT that needs to be repaired, then it is the freezes. @Oktagon_Daiane please guys. You are losing players over this. The bug has been around for so long now. Just fix it already.
  • cpeyton3535
    cpeyton3535 Posts: 256 Mover and Shaker
    Played a deck in RT last night that had at least 3 bounce spells in it.  Seriously, that's just mean. 

    And yeah, lost to a freeze. 
  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,442 Chairperson of the Boards
    Hi everyone, 

    Thanks for report. 
    Could you provide us more details about how to reproduce this problem, please?
  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    *Merged similar threads together
  • JopeX37
    JopeX37 Posts: 138 Tile Toppler
    Same thing happened to me during the last HoD. I can put up screenshots of the last couple of turns before the freeze if you want @Brigby
  • Scifibot
    Scifibot Posts: 25 Just Dropped In
    edited January 2019
    Well it ended with this being cast

    //Censored Player Name -Brigby
  • Scifibot
    Scifibot Posts: 25 Just Dropped In
    This is what I had out.  So bouncing the first creature will freeze the game if the creature is reinforced.  This will happen with a token stack or ANY creature that is reinforced.  Thank you for taking the time to look at it :smiley: