Chicago said: Daiches said: Beer40 said: Chicago said: Also, PSA: I recommend against ever buying from the new-character store. I'd been hoarding LTs and CPs for months and, as Daredevil is my favorite Marvel character and the Hornhead store had 15 percent odds for 5-stars, I decided to open a ton there. I had no Daredevil or Peter Parker; I do have a 7/1/1 Black Panther but stupidly assumed they'd treat the Hornhead store the same as the latest store should I get any more black BP covers.You can probably guess the rest of the story yourself. They closed the ticket last night; I was very polite but they just weren't going to budge. I'm debating whether I should open another ticket or add to my 2/0/0 dupe. This is good info. Hornhead store should be a "Latest" store but by adding a "Classic" 5* in Black Panther into the mix, they gave themselves an out to not honor cover swaps. Seems like poor design/implementation/customer service all on that one...I wonder if you'd over pulled Daredevil or Spider-Man if you'd have been treated the same? That's info we all really need to know. BP is in Classics. Hence not swapped.Spidey is in Latest. Hence swapped Daredevil is new and soon Latest. Hence swapped.no change in policy. Customer service specified that they would not have honored a request for a Daredevil cover swap had RNG put me in a situation where it would have helped. They explicitly said they only swap characters presently in the Latest Legends packs, meaning Spider-Man is the only one of the three that would have been swappable.So I'm not suggesting there's been a change in D3's policy, only that there could be other players who, like me, might not be aware of the finer details of the developer's aggressively arbitrary and punitive swap policy for 5-star characters.
Daiches said: Beer40 said: Chicago said: Also, PSA: I recommend against ever buying from the new-character store. I'd been hoarding LTs and CPs for months and, as Daredevil is my favorite Marvel character and the Hornhead store had 15 percent odds for 5-stars, I decided to open a ton there. I had no Daredevil or Peter Parker; I do have a 7/1/1 Black Panther but stupidly assumed they'd treat the Hornhead store the same as the latest store should I get any more black BP covers.You can probably guess the rest of the story yourself. They closed the ticket last night; I was very polite but they just weren't going to budge. I'm debating whether I should open another ticket or add to my 2/0/0 dupe. This is good info. Hornhead store should be a "Latest" store but by adding a "Classic" 5* in Black Panther into the mix, they gave themselves an out to not honor cover swaps. Seems like poor design/implementation/customer service all on that one...I wonder if you'd over pulled Daredevil or Spider-Man if you'd have been treated the same? That's info we all really need to know. BP is in Classics. Hence not swapped.Spidey is in Latest. Hence swapped Daredevil is new and soon Latest. Hence swapped.no change in policy.
Beer40 said: Chicago said: Also, PSA: I recommend against ever buying from the new-character store. I'd been hoarding LTs and CPs for months and, as Daredevil is my favorite Marvel character and the Hornhead store had 15 percent odds for 5-stars, I decided to open a ton there. I had no Daredevil or Peter Parker; I do have a 7/1/1 Black Panther but stupidly assumed they'd treat the Hornhead store the same as the latest store should I get any more black BP covers.You can probably guess the rest of the story yourself. They closed the ticket last night; I was very polite but they just weren't going to budge. I'm debating whether I should open another ticket or add to my 2/0/0 dupe. This is good info. Hornhead store should be a "Latest" store but by adding a "Classic" 5* in Black Panther into the mix, they gave themselves an out to not honor cover swaps. Seems like poor design/implementation/customer service all on that one...I wonder if you'd over pulled Daredevil or Spider-Man if you'd have been treated the same? That's info we all really need to know.
Chicago said: Also, PSA: I recommend against ever buying from the new-character store. I'd been hoarding LTs and CPs for months and, as Daredevil is my favorite Marvel character and the Hornhead store had 15 percent odds for 5-stars, I decided to open a ton there. I had no Daredevil or Peter Parker; I do have a 7/1/1 Black Panther but stupidly assumed they'd treat the Hornhead store the same as the latest store should I get any more black BP covers.You can probably guess the rest of the story yourself. They closed the ticket last night; I was very polite but they just weren't going to budge. I'm debating whether I should open another ticket or add to my 2/0/0 dupe.
aesthetocyst said: Beer40 said:Regardless, they pretty much just made the new cover store irrelevant. Dramatic much?Denying swaps increases the expected CP cost to be reasonably certain of covering the character by up to 46%.Changing the offer from 10% odds of a single 5* to 15% chance of 3 possibilities increased that CP cost by 100%. It seems they decided these stores were too easily whaled by minor cetaceans and hoarders.
Beer40 said:Regardless, they pretty much just made the new cover store irrelevant.