Coalition Rewards Discontinued?

julianus

I went into the update to check it out and see where our coalition finished in Nodes of Power - there was no coalition score at all. Has the coalition part of events been eliminated, I wonder?

I checked the release notes, but didn't see anything in there.

losdamianos

shhhh its all good look at htat new images and laggy animations...
btw yeah I didnt get coalition rewards either

aenigmaeffect

Same here. I'm sure everyone is in the same boat, but wanted to bring this to the forefront.

Yvendros

i noticed the same thing, but check your collection.  I found a new rare there.

AngelForge

But that doesn't mean that you got it from the event. Some cards I got still have the "new" symbol on them, because I don't bother to look at them. I know what they do and can't use them.

We normally end up top 50 to top 100 with our coalition and that should have meant some mana jewels if I remember correctly. I didn't get any for sure.

julianus

Yes, I didn't get any jewels either, and shortly before the shutdown we were ranked highly enough to get some in the reward. I also checked my card collection and didn't have any new AER rares.

LakeStone

julianus said:

I went into the update to check it out and see where our coalition finished in Nodes of Power - there was no coalition score at all. Has the coalition part of events been eliminated, I wonder?

I checked the release notes, but didn't see anything in there.

I'll follow-up with the team and have a response by tomorrow to see what may have happened.  It may have been due to the maintenance going on but rewards for the event shouldn't be lost.

gruntface

/s The small print in the new release clearly states that placing in the top 100 of an event gives you the chance of rewards (with a probability booster that costs 100 crystals per event) so it's working as intended. Probably a way to ensure the newly intentional imbalance between p2w and f2p players. /s





Not really, it's an update bug. Log a ticket and /s I'm sure that the helpfully helpful helpdesk will promptly respond and ensure you get your hard earned prizes. /s

Phase

Yeah absolutely no one in our coalitions received coalition rewards. I'd check it out if I were you guys 

Matthew

@LakeStone

Can you please try to get this fixed before the event this weekend? If the same bug is going to affect coalition rewards, you're going to have a looooot of unhappy people come Monday...

gruntface

@LakeStone

Could you also confirm that if a player leaves a coalition prior to this fix that they will not lose out on the reward they have earned?

Matthew

gruntface said:

@LakeStone

Could you also confirm that if a player leaves a coalition prior to this fix that they will not lose out on the reward they have earned?

OMG, so much this.

I was booted out of my last coalition (quite amicably, I should mention; no hard feelings to Necropotence, they are good people) to make room for my replacement, but the boot happened before I could claim my reward. I put in a ticket, but all I ended up getting out of it was a Big Box, and not the guaranteed Mythic plus crystals for the top 10 finish. I sent several more emails stating that I did not feel like I had been appropriately compensated, but I was just ignored.

julianus

LakeStone said:

I'll follow-up with the team and have a response by tomorrow to see what may have happened.  It may have been due to the maintenance going on but rewards for the event shouldn't be lost.

Good to hear. I'm not so concerned with this particular reward, but coalition rewards being totally cancelled going forward would suck.

Ohboy

If it helps track down the bug causing this, my points were zeroed about 2 hours before nop was scheduled to end. 

wolfger

Not to mention the current event is not handing out points at all. Leaderboard is up on the coalition page, but is blank.

Ohboy

The current event is not a coalition event. 

wolfger

1) Why not?
2) Then it shouldn't have a leaderboard on the coalition page.

Ohboy

I do agree with (2)

julianus

Ohboy said:

The current event is not a coalition event. 

Are you positive? I thought the current event was a continuation of Inventor's Fair, just with a new name, and I'm pretty sure IF was a coalition event.

However, I wasn't in a coalition the last time they ran it, so I'm not 100% on that.

LakeStone

HI Everyone - As promised I got an update from the team.  They said many players should have received the rewards from NoP but some players may have not received it and if you are one of these players, please reach out to our support team and the team will review your account and credit you the rewards if missing.  And to answer the title of this thread, Coalition rewards have not been discontinued.  Thanks!

gruntface

Thanks for the follow-up @LakeStone . Do they understand that we did receive individual rewards but not coalition rewards? It would be helpful if anyone who did get the team reward to confirm it here as I haven't heard of anyone yet who got it.

I am concerned that they may be underplaying the scale of the problem and asking the helpdesk to potentially deal with thousands of cases (and possibly worse just have some people jaded by the support experience lose out altogether).

So again, to confirm, the team are saying many got coalition awards and only some are missing?