Elite Pack #3 - Masterpiece Collection

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Comments

  • Steeme
    Steeme Posts: 784 Critical Contributor

    I also was not aware that you can keep trolling customer service until you get a guaranteed masterpiece.

    Not that I would play that game, perhaps I'm too honest.

  • sjechua
    sjechua Posts: 173 Tile Toppler
    Brigby said:
    @sjechua

    Message me your support ticket reference number and I can take a look at it to give you an update
    Thanks @Brigby, Pm'd you to try and resolve the new issue of replacement pack #1 instead of #3 ... 
  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    Steeme said:

    I also was not aware that you can keep trolling customer service until you get a guaranteed masterpiece.

    Not that I would play that game, perhaps I'm too honest.

    This is why we can't have nice things.. :(

    @sjechua

    Sounds good. I'll take a look and reply back to it when I get a chance today.
  • shteev
    shteev Posts: 2,031 Chairperson of the Boards
    Brigby said:
    Steeme said:

    I also was not aware that you can keep trolling customer service until you get a guaranteed masterpiece.

    Not that I would play that game, perhaps I'm too honest.

    This is why we can't have nice things.. :(
    I think strictly speaking, that's why you CAN have nice things.... If you don't go for a bunch of rerolls, you end up with something rubbish like a Basker.
  • Brigby
    Brigby ADMINISTRATORS Posts: 7,757 Site Admin
    shteev said:
    Brigby said:
    Steeme said:

    I also was not aware that you can keep trolling customer service until you get a guaranteed masterpiece.

    Not that I would play that game, perhaps I'm too honest.

    This is why we can't have nice things.. :(
    I think strictly speaking, that's why you CAN have nice things.... If you don't go for a bunch of rerolls, you end up with something rubbish like a Basker.
    That's an entirely separate discussion topic focused around game design, which I'm afraid I wouldn't be the most adept at discussing since I'm not a designer.

    I was more so referencing the possibility of a Customer Support policy being potentially manipulated, which may cause it to be revoked, ruining it for those who use it in an honest manner. 
  • shteev
    shteev Posts: 2,031 Chairperson of the Boards
    Brigby said:
    That's an entirely separate discussion topic focused around game design, which I'm afraid I wouldn't be the most adept at discussing since I'm not a designer.

    I was more so referencing the possibility of a Customer Support policy being potentially manipulated, which may cause it to be revoked, ruining it for those who use it in an honest manner. 
    Remind me why you had to set up that customer service policy again? Was it our fault? Did we do something wrong? Or was it because of something you did?
  • gruntface
    gruntface Posts: 161 Tile Toppler
    Caveat Emptor!

    Since no-one is forcing players to spend their jewels at this time, it's actually quite generous for D3H to allow multiple re-rolls. It's unlike anything we've ever seen from them.

    Having at least one chance seems fair and if you still get a dupe and are upset, well what game have you been playing for the last however many months? There is nothing on the pack itself to say you get anything other than the card you open. Expectations of masterpiece cards if you have all/most/one of the mythics is a stretch.

    And I know this makes me a bad person, but as a N.A.D. advocate, it would seem you'd have to be spending quite a bit of money to be in the business of buying multiple elite packs and I now take the stance that I hope the spending money experience is as miserable as possible. Whilst people keep spending, no real improvements will ever take place. 

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