Iso Exploit: What Should D3 Do?

TxMoose

Jasonzakibe wrote:

Yes, but what about someone who's played a month more than you? Should you get iso for that? What about people who buy iso? Should they also give you iso? What about people who play more than you? I guess you need to be compensated for that as well. How did you become the shining star that must have everything everyone else has?

D3 gave everyone iso when they didn't need to. It was great. So D3 gave some players more iso than others? Why complain about it? You were not wronged. If you think you are, you're kind of just an entitled brat.

Again, I want to say I only received the reward once. I have been avoiding playing on my tablet just in case this would happen.

wow. brilliance in action. dunno. did d3 intend that I get the same that the longer time vets get? did d3 intend that I get iso that others buy? is the system set up to give me the same rewards that people who play more than me do? your argument holds very little weight. sometimes we grumble about some players' LT draw rates, but that is part of the RNG system. but some re-rolled for better pulls - shocker, that needed to be addressed too. guess you were aok with the re-rollers, intentional or not. I guess you think this was an imbalanced reward system designed to benefit those with multiple devices more than those with a single device. oh, but wait, david himself posted that it was not. get off your damn high horse. you don't know me very well if you think I think I'm entitled to anything. I was owed nothing. until the system was set up to give me something. level 65 deserved almost 900K iso because that's what they system was set up for. level 65 did not deserve nearly 1.8mil. that was excess and is a significant enough number that, yes, I think corrections need to be made. question is how best to do it. and the longer it goes, the harder it will be to turn anything back. sorry if you don't see that over $1000 worth of resources handed out erroneously affects the competitive balance of the game. I care about the competitive balance and I care about the game. if you don't, why are you on here and stirring up ****?

dsds

Gwythian wrote:

I believe that the fact that they acknowledged that there are unintentional beneficiaries of this bug (because that's what it is) shows that D3 knows it's not being exploited by a lot of people. An exploit comes when a player knowingly takes advantage of a bug.

The bug is the fault of D3. In my opinion, they have every right to fix that bug. They have every right to modify the game to the way they think it's fair to everyone. But the bug is on D3.

If players knowingly used the bug to gain ISO, then that's an exploit. In my opinion, if the user signed on the same devices that they use on a daily basis and the bug occurred, then that's not the fault of the player. It's a bug, it's the fault of the developer. Now, you could argue SPENDING the ISO by the player is dishonest, but it's not what I would define as an exploit. The exploit is using the bug to generate more ISO. How the ISO is spent has nothing to do with the bug/exploit. Therefore, punishing the use of the ISO doesn't make much sense unless you can prove that the bug was used by an exploiter.

The exploiters and developers are to blame in this scenario. The developers for the creation of the bug, the exploiters for using devices that they've not signed into the game on previously to exploit the ISO gain.

I'm sure D3 can track devices that have logged into the game in the last 60 days, year, etc. If they see new devices, or devices that haven't been used in a long time, suddenly appearing and accepting ISO, that's an exploiter, and in my opinion, they absolutely should be sandboxed.

If you used the same devices you always do, and the ISO popped up, that's on the developers, not you. If you used more devices than you usually do to exploit the bug, then I believe your account should be sandboxed.

As for doubling the ISO to everyone else, I don't care either way. You could call it "fair", but really it's just appeasement by D3. D3 would see it as another huge loss of opportunity for cash though, so the idea that they would give more away I think is a little unlikely.

I think the most likely scenario is that new device accounts will get sandboxed and everything else will stay as it is. I think a rollback is really unlikely as it really messes with "legal" iso gain, progression, covers gained, etc. Also keep in mind that the more they do, the higher their cost is for the bug. The simplest and easiest "fix" will likely be used, not necessarily the most fair.

It's not about skill. This game is mostly based on luck. It is basically bad luck if you aren't doing well simple as that. This bug is based on luck. If they did nothing, those who were lucky and used two devices got double the iso. I am sick and tired of luck being such a huge factor. From bugs negatively affecting me, to covers that I need, that I never get due to luck. My 5* draw is getting lower and lower and is probably now at less than 10%. Now this bug where I can't even take advantage of it because I have used only 1 device and if I start using a second one now, I will be labeled as an exploiter. Why should I be punished for using 1 device because I knew that using multiple devices would cause problems so even when I changed to a new phone I kept using the old one to play. Why am I being punished for being smart and avoiding potential problems?

Even looking at my shield rank, I am lower than most who have played the same amount of days simply because I got more covers of awesome hulk and starlord than jean grey or professor X, etc. Thus I couldn't compete as well and I refuse to champ baglady simply because I got her covers. I have sold so many of her covers. This game is all based on luck. You can say picking your teams is strategy, but when you have no good characters to pick from, how would that be strategy?

It is not appeasement. It is integrity of the game. This is a huge reward for those who got it. It's not simply losing some health when the game crashes or losing one pvp event. This is potentially at least a month's worth of play. I understand that there are people who buy iso, but they too work for it. Money doesn't grow on trees and their monetary contribution is helping the developers push out new features and keep the game going. Whereas the ones that "accidentally" got it contributed nothing. It's not their fault, but that extra iso is not their right!

Really, i am not ok with anyone keeping the extra iso. I think this would destroy the integrity of the game. The more I read, the more I think D3 should ignore the people who got the bug and do what's best for them. Someone who received a windfall from the bank and spent it when clearly they know it wasn't their money to begin with will scream and whine all day if they were asked to give it back. They will make up all sorts of excuses and sad stories in attempt to keep it. In fact some people will spend it simply to prevent the bank from getting it back. Many who do something bad rationalize it so that they don't seem like the bad guy. But at the end the day, they know they didn't earn it and what they did is wrong. Kudos to those who got the windfall and didn't spend it (and had some common sense) because that would hopefully be an easy fix. The banks would surely go after those people who spent it, because at the end of the day, it's a business to make money. Giving the windfall to so many players will diminish their revenue quite a bit and also would upset the whales that actually spent the thousands of dollars to get the iso (yes I know most don't buy, but there are some that do and it's the principle of the matter).

Edit: As a matter of fact, they need to set a precedent now. I don't think this the last of bugs that appear when new features are launched. Can you imagine if this happened a second time in the future (it's not that unlikely considering how little testing is done before launching it). People wouldn't think twice to claim it. They would be like "well they didn't do anything the first time," I might as well do it again. Even the people who didn't do it the first time would follow suit. This same reason is why banks go after people who take money that isn't their. It's not that they can't take the loss, it's to set an example so that if it happens again, people will return the money instead of keep it.

TheRealJRad

TxMoose wrote:

best solution I've heard. from another thread:

hesjingixen wrote:

My buddy came up with a fantastic solution for this:

Figure out who got the reward twice exactly. Leave them alone.
Figure out who got the reward exactly once. Gift them the reward again.
Figure out who got the reward more than twice. Investigate and possibly (probably) punish them.

Everyone is happy. You don't have to revert 2-3 days of changes, nor weed through hours and hours of logs to figure out how to revert the account of all the people that accidentally triggered it.
The guilty are punished, the unlucky (who triggered it) aren't punished, and the (unlucky?) who didn't trigger it get a bonus. Win/Win for the honest.

Unless the number of people who received multiple rewards is minuscule, this is the correct answer.

dsds wrote:

Even giving everyone more iso is still unfair. This is because the ones that got the extra iso and use it to level and get more covers had an advantage for entire 1-2 days. And they were probably playing the PVP and PVE events with the extra iso boosted characters/covers.

So here is the dilemma. You either punish the ones that spent the extra iso, or you punish the rest of the playerbase by making them at a disadvantage

I get where you're coming from, but the current PvE is a heroic. The limited roster counteracts that slight advantage. PvP, maybe, but in the in the grand scheme, it's a pretty minuscule effect.

dsds

dsds wrote:

Even giving everyone more iso is still unfair. This is because the ones that got the extra iso and use it to level and get more covers had an advantage for entire 1-2 days. And they were probably playing the PVP and PVE events with the extra iso boosted characters/covers.

So here is the dilemma. You either punish the ones that spent the extra iso, or you punish the rest of the playerbase by making them at a disadvantage

I get where you're coming from, but the current PvE is a heroic. The limited roster counteracts that slight advantage. PvP, maybe, but in the in the grand scheme, it's a pretty minuscule effect.[/quote]

Spiderwoman pve ended on the day of the shield rank roll out. If you were slice 4 or 5, you could definitely gain an advantage for the new character reward.
I can say the same about a rollback. It's a pretty minuscule effect especially when it is a very small number of people being affected.
At the very least even a 0.01% effect on hundreds of thousands of users due to an disadvantage in heroics and sipderwoman pve is far greater than a .5% effect on a thousand users (due to a roll back).

Eddiemon

optimus2861 wrote:

Players who in good faith use two devices and through no fault of their own received & spent the double ISO have no reason to be punished. Demiurge's poor sync code is to blame here.

I get 'receiving' it through no fault of their own, but how was spending it not a concious act?

killerkoala

seems like they will do nothing to peeps who exploited the bug (3 times or more). i'm not saying to try it, but the peeps who got it 2 times will keep the iso.

i still think everyone should get double our iso also.