Simulator Event Round 1 Rewards Issue - 2/14

IceIX
IceIX ADMINISTRATORS Posts: 4,328 Site Admin
edited March 2014 in MPQ Events, Tournaments, and Missions
Reposting here for added visibility.

We're aware of an issue where some users got incorrect rewards for their placement in Round 1 of the Simulators. We will be reissuing the correct rewards to affected players later today. If you do not receive those corrected rewards, please contact support.
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Comments

  • Unknown
    Unknown
    Woo-hoo! Thanks.

    EDIT: if we sent in a ticket this morning through the game, will we need to do anything else?
  • Xalthim
    Xalthim Posts: 46 Just Dropped In
    If you get a reply at all, I would love to know that. I have sent in 4 tickets for the same thing and haven't even gotten back as much as a "go take a flying leap!"
  • Unknown
    Unknown
    Xalthim wrote:
    If you get a reply at all, I would love to know that. I have sent in 4 tickets for the same thing and haven't even gotten back as much as a "go take a flying leap!"

    I contact them all the time and they're pretty good at responding and trying to keep me happy.
  • IceIX
    IceIX ADMINISTRATORS Posts: 4,328 Site Admin
    You should get a reply, yes. Replies tonight in particular may be a little slow due to it being Valentine's Day, but that shouldn't harm weekend work. In general, you should receive at least a form letter reply to just about any ticket (short of spam or the like) in 48 hours. If you haven't, send off a PM with any info about the unanswered ticket (ticket number, username, etc) to D3PCS so he can look into it.
  • radiopy
    radiopy Posts: 326 Mover and Shaker
    Can I get like 500 iso for free? I can make up some random excuse why, but in reality I just like free stuff.
  • Unknown
    Unknown
    What needs improvement is the fact that I have no real idea where I was supposed to finish because the leaderboards disappear immediately at the end of an event. I'd love a feature that keeps them up for a little while after an event is closed.
  • Unknown
    Unknown
    Still not fixed
  • Unknown
    Unknown
    Yep still not fixed
  • Unknown
    Unknown
    Not for me either.
  • ZeiramMR
    ZeiramMR Posts: 1,357 Chairperson of the Boards
    No changes on my end yet.
  • Unknown
    Unknown
    Sunday now what happened to later today on Friday?
  • Unknown
    Unknown
    Worked ok for me. Have you tried renewing your tickets?
  • Unknown
    Unknown
    Yeah I'm having the same issue with the rewards from round 2 icon_e_sad.gif
  • SolidQ
    SolidQ Posts: 247 Tile Toppler
    for Normal mode i take rewards, for Hard mode not taking. icon_evil.gif
  • Unknown
    Unknown
    Same, I was so excited to get my rewards, but then nada.
  • Unknown
    Unknown
    Just replied to my ticket and still waiting. Did get half of my 2nd round tokens which were right this time
  • Gigas Breaker
    Gigas Breaker Posts: 86 Match Maker
    SolidQ wrote:
    for Normal mode i take rewards, for Hard mode not taking. icon_evil.gif
    Same here.
  • energythief
    energythief Posts: 48 Just Dropped In
    Just had an issue where I didn't receive rewards in round 2. I started a thread in the bugs section.
  • Unknown
    Unknown
    I didn't get my hard mode round 2 rewards, either. I did receive easy mode.
  • Unknown
    Unknown
    I got my hard mode rewards, but not easy. Unfortunately they all ended up being standard 1* tokens. icon_neutral.gif

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