Simulator Event Round 1 Rewards Issue - 2/14

24

Comments

  • Unknown
    Unknown
    I also did not get my rewards. I got my hard but not my easy ones.
  • Unknown
    Unknown
    I didn't get any Round 2 rewards at all. Was 13th in Hard Mode and 3rd in Easy the last time I looked, about 45 minutes before the round ended.
  • Unknown
    Unknown
    Okay, they just showed up. Never mind my previous post!
  • Unknown
    Unknown
    Same for me - top 10 in hard but no recruit token.
  • Gigas Breaker
    Gigas Breaker Posts: 86 Match Maker
    I did eventually get it like two hours later.
  • Unknown
    Unknown
    So I too got standard tokens instead of Highly Trained tokens. Should I go ahead and contact support or wait til tomorrow and see if they correct it? Also I've got a bunch of other standards from the mission rewards but I'm afraid to use them or else it would mess up me getting my event tokens.
  • Unknown
    Unknown
    I would defenitely contact them. I've been waiting since Friday though as I imagine a ton of people had this error.
  • Unknown
    Unknown
    Finally got mine. Think I got the correct rewards too. Just took an hour or two...
  • Unknown
    Unknown
    Still waiting from Friday ! Wth
  • Unknown
    Unknown
    zaymac wrote:
    I got my hard mode rewards, but not easy. Unfortunately they all ended up being standard 1* tokens. icon_neutral.gif

    Same here. The Easy rewards came a few hours later though are thankfully were the correct tokens.
  • Unknown
    Unknown
    The rewards I receive claim to be 2 star tokens but they turns out to be all 1 star tokens.
    4 from round 1 and another 4 from round two... total of 8 2 star tokens still missing.
    3 emails in and not a single reply or even confirmation that they received my email.

    Are they still working on the issue?
  • Unknown
    Unknown
    I sent out another web-link request asking if there's an ETA as well. It's already monday so I'm kinda surprised I still haven't received the tokens I earned. icon_e_sad.gif

    Probably end up getting 4X daken/moonstone anyhow icon_razz.gif
  • Unknown
    Unknown
    My round 2 rewards were fixed but I still haven't seen any fix for the heroic from round 1.

    I guess it's just not gonna happen.

    I sent in 2 dev tickets. Maybe I will send one more.
  • Unknown
    Unknown
    I still haven't received my round 1 rewards....what gives!
  • Unknown
    Unknown
    JerzyHustler wrote:
    I still haven't received my round 1 rewards....what gives!

    At this point, and just my speculation, I'm guessing maybe they're waiting until the entire pve event is over. Waiting 5 days for a reward from several events ago is kinda nuts otherwise.

    On a side note, 10 days is way freaking too long for one tournament icon_razz.gif 5-7 is much much better especially when they're just repeating the same nodes
  • ZeiramMR
    ZeiramMR Posts: 1,357 Chairperson of the Boards
    If that were the case, though, would we even receive the Highly Trained tokens or would they just be Heroics?
  • Unknown
    Unknown
    Marquoz wrote:
    I didn't get my hard mode round 2 rewards, either. I did receive easy mode.

    Same here -- I put a ticket in on Sunday.

    I received an automatically generated notice that the ticket was submitted immediately and a follow up email that they were looking into the issue yesterday. In my experience, the customer service has been great. I'm sure they are getting inundated with requests regarding this event though. I don't imagine they have a very large customer service team either.
  • Unknown
    Unknown
    I finally got a reply asking for device info, pvp name, etc. I won't respond until I get home, since I don't have access to some of it while I'm at work, but it is a sign they're finally starting to respond to these.
  • Unknown
    Unknown
    Same thing device os username blah blah blah nothing still.
  • Unknown
    Unknown
    I did not get my rewards for Round 3 in both rooms (hard and easy).

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