Demiurge_Will wrote: Hi, all, If you play Marvel Puzzle Quest on multiple devices, there’s an issue in R76 that can lead to losing progress that you should know about. When the game tries to send multiple saves to the server quickly, under worse than expected network conditions, sometimes only the first one will successfully upload. This isn’t a problem if you continue to play on that device, but if you switch devices before the game tries to send another save to the server, you’ll download the data from that first save. This can lead to losing the progress that you made between the first save that was queued up to be sent to the server and when you switch devices. We’re looking into a solution for this, have turned off the popup that recommends players update to R76, and I’ll keep you updated when we know more. In the meantime, taking an action that forces a save (like toggling a notification preference in the options screen and closing the window, starting or completing a mission, or joining an event) before switching devices will reduce the risk of data loss, and playing on just one device in R76 will avoid the risk entirely.
_RiO_ wrote: I take it this doesn't affect the Steam version of the game, which only syncs with Steam's cloud after the game is closed?
Demiurge_Will wrote: _RiO_ wrote: I take it this doesn't affect the Steam version of the game, which only syncs with Steam's cloud after the game is closed? No reports of any issues on PC.
gobstopper wrote: Demiurge_Will wrote: _RiO_ wrote: I take it this doesn't affect the Steam version of the game, which only syncs with Steam's cloud after the game is closed? No reports of any issues on PC. What about the disappearing tokens? One more possible "issue": Just played DDQ and when the AI's next wave showed up with She-Hulk, Beast, and Daredevil, it had 25 green stored up. The AI actually activated Animal Inside and then Furious Charge on the same turn. First time I've seen the AI shoot off two powers of the same color on the same turn. Is this a new change or a bug?
gobstopper wrote: Demiurge_Will wrote: _RiO_ wrote: I take it this doesn't affect the Steam version of the game, which only syncs with Steam's cloud after the game is closed? No reports of any issues on PC. What about the disappearing tokens?
gobstopper wrote: One more possible "issue": Just played DDQ and when the AI's next wave showed up with She-Hulk, Beast, and Daredevil, it had 25 green stored up. The AI actually activated Animal Inside and then Furious Charge on the same turn. First time I've seen the AI shoot off two powers of the same color on the same turn. Is this a new change or a bug?
Demiurge_Will wrote: UPDATE: We've isolated the issue, determined that a fix can't be made in a patch and requires a game update, and have the fix in hand. We're working to get it approved and available on the app store/Google Play as quickly as possible. You should see a message and help item explaining the bug and the workaround in game shortly. Events that are running on Thursday require R76. So it's possible that R76 will become a required update before the fix is available. Our choices were to shut down the event schedule or to continue with this bug present, and given the proportion of players affected and the existence of a workaround, we think it makes the most sense to continue.
CrookedKnight wrote: File a ticket for things already lost, and going forward follow their workaround by doing something that forces a save upload (e.g. preference changes, or beating a Prologue mission) after you get something you definitely don't want to lose? The bug isn't that hard to avoid when you know what to do.
Wobby wrote: CrookedKnight wrote: File a ticket for things already lost, and going forward follow their workaround by doing something that forces a save upload (e.g. preference changes, or beating a Prologue mission) after you get something you definitely don't want to lose? The bug isn't that hard to avoid when you know what to do. I already got the bug, and can't go back and play on my iPad now. I have 80+ covers in queue on ipad but missing IW blue, iPhone has 20+ missing covers but has applied IW blue. I've tried plenty of things and cannot get my iPad to get back to the right save. I just want to know what to do. Should I delete the app from my iPad to restore the iPhone version?
Ben Grimm wrote: Will, can we get a list of what actions will (and won't) definitely synch with the servers so we can make a point of doing one before we switch devices? If this isn't going to get fixed for a week I don't want to have to jump into the prologue every time I switch devices.