Servers go boom

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Comments

  • It's really best to not have faith in D3 honestly. I don't expect things to be up until noon or something and they'll just shrug and say sorry or just act like it never happened.

    Such is life... a miserable pile of secrets
  • scottee
    scottee Posts: 1,610 Chairperson of the Boards
    Art Flash wrote:
    What is frustrating is we were told by the developers that they wanted to improve their communication in general only a couple weeks ago. While it is late, and I'm not expecting some sort of quick fix at this hour I do think just having someone from D3 wake up, sit up in bed, and text a tweet through the MPQ twitter feed (which seems to be nothing but tournament announcements and recent Deadpool advertisements still) to let us know there's a server problem and that they'll get an ETA on the issue shortly is more than reasonable for us to ask I think, especially since this occurred at a scheduled event closing, which I would imagine they monitor to some extent.

    It's only been just under an hour at this point, so things are hardly dire, but here's D3's opportunity to show it's really trying to improve its community management skills. I just hope they don't squander the moment.

    This isn't like wildfire where they have crews of hundreds working on the fire and it takes one captain to give a 2 minute update in front of tv cameras. I'd rather them spend all their energy on resolving the issue and they can tell us what happened tomorrow.
  • abmoraz wrote:
    I can just picture the one guy left on the overnight shift at D3 sitting there watching the server reboot...

    Let's join him - I've managed to patch through a live feed of the server reboot in progress:

    hamster_vs_wheel_540.gif
  • delita007
    delita007 Posts: 32 Just Dropped In
    Y'all are funny. I like reading this. "Dear world, I was like 3 spots out of the place where I'd get the second deadpool cover and then the server crashed. When the police and my parents want to know why consider this my note." -most people in this thread right now
  • scottee wrote:
    This isn't like wildfire where they have crews of hundreds working on the fire and it takes one captain to give a 2 minute update in front of tv cameras. I'd rather them spend all their energy on resolving the issue and they can tell us what happened tomorrow.

    Very true. I suppose to an extent it'll depend on how long the servers are down. Like I said, it's only been about an hour, so things are hardly in crisis. I just feel this is a good opportunity for D3 to show that they are trying to pick up on communicating with the community through some fashion. icon_e_smile.gif
  • scottee
    scottee Posts: 1,610 Chairperson of the Boards
    It's really best to not have faith in D3 honestly. I don't expect things to be up until noon or something and they'll just shrug and say sorry or just act like it never happened.

    Such is life... a miserable pile of secrets

    In general, nothing in this world is 100% reliable. Stuff happens. Our car doesn't start. Power goes out. Get sick before a presentation. AC at the theater stops working. And game servers go down. Does everyone want them up as soon as possible? Yes. But it happens. Would a gesture of compensation help everyone's sentiment? Of course. But it's not necessary. Life doesn't always go the way we want it to go. That's why it's called life.
  • abmoraz wrote:
    I can just picture the one guy left on the overnight shift at D3 sitting there watching the server reboot...

    Let's join him - I've managed to patch through a live feed of the server reboot in progress:

    hamster_vs_wheel_540.gif

    nah, that hamster just suffered a heart attack. There's no hamster running the wheel atm. icon_rolleyes.gif
  • Adventfire
    Adventfire Posts: 76 Match Maker
    With the game down, I might have learned a lesson here. Maybe I should put the game away and go outside and actually do something that has nothing to do with video games!....but, it's midnight and pouring rain so I sit down to wait for the servers to come up and boot up Skyrim (with mods) and learn nothing.
  • GhostWolfe wrote:
    Someone got notified when the servers went down. Someone's working in it. That's how these things go. But if the servers come back before start of business tomorrow, don't expect any communication other than "looks fine!"
    I remember a time when I had faith in businesses, people and companies too.

    Those were the days.
    Less optimism, more "the last two weeks on another game I play."
  • Well, if somebody was DDOSing the servers to keep their place, shouldn't they have stopped by now? I guess I'll check again tomorrow morning or something icon_e_confused.gif
  • Katai
    Katai Posts: 278 Mover and Shaker
    Guess i'm not making any meaningful ranking in the Thor tournament. Waiting for the last hour to push turned out to be the wrong idea.
  • Bacon Pants
    Bacon Pants Posts: 1,012
    abmoraz wrote:

    Demiurge started in Pittsburgh. Not sure if they are still there. Even if they are, no gurantee that's where the servers are. I'd bet dollars to dimes that they use some sort of rackspace or cloud hosting for this.

    They are definitely not in the Burgh anymore. I would have been at their HQ with torches and pitchforks if so.
  • This is real **** for those who spend real money in game and cant play ..i'm sorry for those people ..and Devs you are very intelligent this is shame for you icon_redface.gif
  • A.d the award for thread that gets most replies the fastest.......... DuckyV with "servers go boom"!!!! Wonder if this topic is gonna "go green" lmao.
  • D3 had better come up with a good explanation. I was unable, like many others no doubt, to finish and make placement in not only Deadpool PvE but also in Thor PvP events. Tired of this server issues. Always making some kind of excuse.
  • D3 had better come up with a good explanation. I was unable, like many others no doubt, to finish and make placement in not only Deadpool PvE but also in Thor PvP events. Tired of this server issues. Always making some kind of excuse.


    No way you are totally misrepresenting them. They don't make excuses. Seriously, they don't make excuses. They just don't say anything at all.
  • IamTheDanger
    IamTheDanger Posts: 1,093 Chairperson of the Boards
    edited August 2014
    I don't get why people are so upset about not getting into the next slot up.

    The servers crashed as soon as the event ended. Which means those points would not have counted anyway. If the servers crashed before you finished, then you would not have finished in time. I was ranked 7th in my bracket with less than 1 minute to go. I knew I could never finish a match in under 60 seconds, so i just waited for it to end.

    So, unless there are different servers that crashed at different times, then they went down immediately after the Deadpool event ended. All those people that are complaining that they got cut off in the middle of their last match are just wasting their breath. Even if they had been able to finish, it would not have counted since it would have finished AFTER the event ended. Which means it would not have counted anyway.

    Now as to the Thor PvP, the last hour was unplayable, so I myself feel kinda screwed in that one.
  • A.d the award for thread that gets most replies the fastest.......... DuckyV with "servers go boom"!!!! Wonder if this topic is gonna "go green" lmao.


    I hope so because i was top 10 before servers down and they need to explain this better for them to give **** good explain ...and now i wont be even top 100
  • And now because we've missed the end of another event due to server outage, they really should think of compensating us with some deadpool (purple) and hood (blue) covers...
  • A.d the award for thread that gets most replies the fastest.......... DuckyV with "servers go boom"!!!! Wonder if this topic is gonna "go green" lmao.


    I hope so because i was top 10 before servers down and they need to explain this better for them to give tinykitty good explain ...and now i wont be even top 100

    I'm struggling to understand how you would lose rank if no one else can get in and take the points off u...