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MPQ Bugs and Technical Issues
R201 bug - Critical
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LLohm
Posts:
84
Match Maker
April 2020
edited April 2020
in
MPQ Bugs and Technical Issues
The screen hangs each time it needs to ping the server.
it goes into waiting prompt non-stop.
after a restart, the reward screen for the previous fight will pop up. Once it is clicked, it goes back into the wait prompt.
after a further restart, it brings you back to the reward screen and the cycle repeats.
this is a critical bug and should be looked into with great urgency as any user who installed the update is now unable to play the game.
@Tombstone
@LakeStone
edit: I am playing on iOS
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Comments
zodiac339
Posts:
1,948
Chairperson of the Boards
April 2020
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Same issue on iOS. Been a long time since an update has made the game completely unplayable.
0
mgood2
Posts:
4
Just Dropped In
April 2020
edited April 2020
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Same for me on iOS. After the initial start up/splash screen I get the never ending switching logos showing up.
EDIT: Looks like it’s working again for me, at least for now. Still took screenshots of my entire roster, just in case something happens in the future.
0
Dhaunas
Posts:
54
Match Maker
April 2020
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Same for me on Steam.
0
Colognoisseur
Posts:
804
Critical Contributor
April 2020
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Confirming same bug on iOS
0
chris0001
Posts:
205
Tile Toppler
April 2020
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Same year for iOS. After update can’t even open game on iphone
0
chris0001
Posts:
205
Tile Toppler
April 2020
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Yup can’t even play lightening round. Update is very broken
0
LakeStone
Posts:
1,377
Community Moderator
April 2020
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Hi Everyone - If this doesn't improve after a couple of tries, can we request you to submit a CS ticket and let CS know where (the country) you are playing and the device you are using. You can DM me after you send in a ticket so I can follow-up with CS on your case.
Thanks!
0
Bryan Lambert
Posts:
234
Tile Toppler
April 2020
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After three hours, letting it cycle for about five minutes resulted in getting through to the main screen. A subsequent reward claim took 1-2 minutes to clear but after that a few PvE notes have behaved normally.
0
Demiurge_[bagman]
Posts:
28
Just Dropped In
April 2020
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Thanks
@llohm
and everyone for the reports. The team is aware of the issue and is working on a quick fix.
0
Demiurge_[bagman]
Posts:
28
Just Dropped In
April 2020
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We have deployed a fix. Thanks again for the reports - we believe this will address the long loads.
1
LLohm
Posts:
84
Match Maker
May 2020
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I just want to thank the devs for a quick response time to the bug.
Well done. Was busy with RL and game and just had the time to post this.
Good job!
1
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