Hi Everyone –
It recently came to our attention that those that purchased the DLC packs for Marvel Puzzle Quest on Steam (PC) were not receiving the correct amount of resources based on their purchase.
This applies to the following packs purchased between December 2016 and today.
The team will automatically credit these accounts (hoping to get these credits out tomorrow) that did not receive their resources and have not already been credited by our customer support team via their customer support ticket communication.
Starting tomorrow we will be introducing new contents for the DLC which will be the following -
These DLC packs are only available to purchase 1 time (each) and unfortunately if you have purchased these DLC packs before (with its former contents), these packs will not be available for purchase.
Please reach out to support if you do not receive credit for your purchase (please give it a couple of days, in case it takes us a couple of days to get credit out). Please provide them your Steam receipt and player name and the team will be happy to assist.
- Thank you
LakeStone said: Hi Everyone –It recently came to our attention that those that purchased the DLC packs for Marvel Puzzle Quest on Steam (PC) were not receiving the correct amount of resources based on their purchase. This applies to the following packs purchased between December 2016 and today.SHIELD New Recruit PackAvengers’ Battle KitNick Fury’s Doomsday PlanThe team will automatically credit these accounts (hoping to get these credits out tomorrow) that did not receive their resources and have not already been credited by our customer support team via their customer support ticket communication.Starting tomorrow we will be introducing new contents for the DLC which will be the following - SHIELD New Recruit Pack – 1,950 Hero PointsAvengers’ Battle Kit – 9,900 Hero PointsNick Fury’s Doomsday Plan – 30,000 Hero PointsThese DLC packs are only available to purchase 1 time (each) and unfortunately if you have purchased these DLC packs before (with its former contents), these packs will not be available for purchase.Please reach out to support if you do not receive credit for your purchase (please give it a couple of days, in case it takes us a couple of days to get credit out). Please provide them your Steam receipt and player name and the team will be happy to assist.- Thank you
@karass said: quick update: I've been "compensated" (aka I got what I PAID for) and for my troubles, the generous Gods of MPQ gave me a whopping 100HP to make it up for stiffing us with their bug and for the upcoming boost in the DLC we won't get a bit of HP from.//Removed Inappropriate Content -Brigby