Rank 5 Support Favorites Bug

Also - even if you unfavorite the support before ranking it up (it didn't show up for me when I filtered by favorite), the system will keep it favorited in the background and the next shard reward will be split between the rank 5 and the newly favortied support and it will be re-favortited.

At least that was my experience just now.

@sokun

Would it be possible to award specific support shards vs wildcard shards?

Then users could simply ask for 400 xyz shards vs the steps and timing involved to favorite and recieve wildcard shards.

Do we HAVE to contact support? Or will the shards be automatically moved when R331 drops? I don’t mind waiting if that is the case.

-JaGo

@WampaX said:
Also - even if you unfavorite the support before ranking it up (it didn't show up for me when I filtered by favorite), the system will keep it favorited in the background and the next shard reward will be split between the rank 5 and the newly favortied support and it will be re-favortited.

At least that was my experience just now.

Weird. I just got the 400 shards and it took my Tinkerer to 1600 shards. I went to the Tinkerer support and was able to unfavorite it just fine. In my case I exited the Tinkerer menu after unfavoriting the support and in the main support menu I clicked on favorites and it showed I had none which was correct. Then I went back into the Tinkerer support and I leveled it from R4 to R5. I then exited to the main support menu and checked favorites again and it showed I had none.

So everything worked fine for me using those steps. You must have done something slightly differently.

KGB

@KGB said:

@WampaX said:
Also - even if you unfavorite the support before ranking it up (it didn't show up for me when I filtered by favorite), the system will keep it favorited in the background and the next shard reward will be split between the rank 5 and the newly favortied support and it will be re-favortited.

At least that was my experience just now.

Weird. I just got the 400 shards and it took my Tinkerer to 1600 shards. I went to the Tinkerer support and was able to unfavorite it just fine. In my case I exited the Tinkerer menu after unfavoriting the support and in the main support menu I clicked on favorites and it showed I had none which was correct. Then I went back into the Tinkerer support and I leveled it from R4 to R5. I then exited to the main support menu and checked favorites again and it showed I had none.

So everything worked fine for me using those steps. You must have done something slightly differently.

KGB

Now get some new shards and see where they go. As far as I understand the bug, they will still be split towards Tinkerer, despite all the steps you took.

See the ‘in the background’ detail from WampaX’s post. That’s the part you missed I think.

@entrailbucket said:

@KGB said:

@WampaX said:
Also - even if you unfavorite the support before ranking it up (it didn't show up for me when I filtered by favorite), the system will keep it favorited in the background and the next shard reward will be split between the rank 5 and the newly favortied support and it will be re-favortited.

At least that was my experience just now.

Weird. I just got the 400 shards and it took my Tinkerer to 1600 shards. I went to the Tinkerer support and was able to unfavorite it just fine. In my case I exited the Tinkerer menu after unfavoriting the support and in the main support menu I clicked on favorites and it showed I had none which was correct. Then I went back into the Tinkerer support and I leveled it from R4 to R5. I then exited to the main support menu and checked favorites again and it showed I had none.

So everything worked fine for me using those steps. You must have done something slightly differently.

KGB

Some of these bugs are platform-dependent, and others are just inconsistent overall, so you may just not have been affected.

That doesn't make a lot of sense because Unity is 1 code base across all platforms instead of 3 code bases. That was sort of the whole point of moving to Unity. So the bug should be present in all platforms. It must be dependent on the order of things that get done.

KGB

@entrailbucket said:

@KGB said:

@entrailbucket said:

@KGB said:

@WampaX said:
Also - even if you unfavorite the support before ranking it up (it didn't show up for me when I filtered by favorite), the system will keep it favorited in the background and the next shard reward will be split between the rank 5 and the newly favortied support and it will be re-favortited.

At least that was my experience just now.

Weird. I just got the 400 shards and it took my Tinkerer to 1600 shards. I went to the Tinkerer support and was able to unfavorite it just fine. In my case I exited the Tinkerer menu after unfavoriting the support and in the main support menu I clicked on favorites and it showed I had none which was correct. Then I went back into the Tinkerer support and I leveled it from R4 to R5. I then exited to the main support menu and checked favorites again and it showed I had none.

So everything worked fine for me using those steps. You must have done something slightly differently.

KGB

Some of these bugs are platform-dependent, and others are just inconsistent overall, so you may just not have been affected.

That doesn't make a lot of sense because Unity is 1 code base across all platforms instead of 3 code bases. That was sort of the whole point of moving to Unity. So the bug should be present in all platforms. It must be dependent on the order of things that get done.

KGB

I'm not sure. Performance is definitely different on different devices. I'm not seeing crashes or freezes at all.

That makes total sense.

The difference in devices, especially Android devices is immense since there are no standards there. You could easily have 5 or 10x times the power some other players have in terms of CPU/GPU and even RAM given many players are playing on Kindles or older phones etc.

Then consider all 3 OS's (Android/Apple/PC) have different memory management which Unity has no control over at all.

Finally none of us has any idea of what someone elses connection is (Wifi only, cellular only, mixture) or what servers they are connecting to (I'd imagine servers in the US are vastly better than say servers in Australia or even Europe). I know in an early thread one player who plays on Steam said he could use a VPN and connect to servers in one country and play just fine while in another country he could not connect and play at all.

But actual game bugs like unfavoriting of shards has nothing to do with those things I just mentioned. It's a pure bug in the game logic so should affect everyone if they repeat the steps.

KGB

@Phumade said:
Hearing repports that the support tickets have been put on hold awaiting directions from the devs. I hope this means there is a better / smoother /easier solution coming along.
I can now report shards from boss (100 and 400) plus shards from (7 wins) have now been incorrectly assigned. In my situation, the only reason the last event rewards worked out was because I actually needed the hellfire shards.

hopefully we'll get a site wide update soon on this situation

Yes that's the response I just got

>

hopefully we'll get a site wide update soon on this situation

Unity is turning into that novel I've been working on for the past 3 years
Been working on that for some time.....

@ThisisClemFandango said:
>

hopefully we'll get a site wide update soon on this situation

Unity is turning into that novel I've been working on for the past 3 years
Been working on that for some time.....

Are you George R. R. Martin? Oh wait. You said 3 years, not 13.