entrailbucket said: Knull gets helped out quite a bit by the boost, because when boosted, his stuff actually does acceptable damage. Super slow characters like him can be viable, they just have to hit commensurate to that speed. On defense he's still just a big ol bag of health that does nothing, though.Hela is sort of the same way. I used both of them together, and they're both unusably slow without the boost. When boosted, they're still ridiculously slow but they do enough damage that they're usable.
entrailbucket said: I really don't know why they still do that. It started off as customer service for huge whales, who were, y'know, *actually customers*. Why they'd continue to provide cover-swapping services for players who spend nothing at all remains a mystery.
Sekilicious said: entrailbucket said: I really don't know why they still do that. It started off as customer service for huge whales, who were, y'know, *actually customers*. Why they'd continue to provide cover-swapping services for players who spend nothing at all remains a mystery. I think I know which one he was talking about, or at least someone who did a similar thing was on Reddit at the time. Though likely not a whale he talked about spending to get the necessary hp to acquire 6 infinity stones, which he claimed was about a Stark Salary each. If that is not an ‘actual customer’ I don’t know what is. Considering only whales as ‘actual customers’ kind of devalues the rest of us, yourself included according to you. There is no game without the players who do not spend to that level since the very few whales are only here because we are. Also people playing the game with that level of commitment are valuable since they track everything we do and sell the information for marketing purposes.
ThaRoadWarrior said: Whales need krill to stay alive and get so big. Fremium games need armies of f2p players to give whales people to impress or lord over. It's pretty well documented. Would it be nice/desirable if everyone spent a little? Sure. But if you lock the game behind a paywall of any size, i think you'll see the player population drop by a staggering, perhaps even a terminal degree.
entrailbucket said: ThaRoadWarrior said: Whales need krill to stay alive and get so big. Fremium games need armies of f2p players to give whales people to impress or lord over. It's pretty well documented. Would it be nice/desirable if everyone spent a little? Sure. But if you lock the game behind a paywall of any size, i think you'll see the player population drop by a staggering, perhaps even a terminal degree. Who's talking about a paywall? I'm confused about why they're giving white glove, whale tier customer service to players who spend nothing at all.
entrailbucket said: When you're running a business, the value of "an exorbitant amount of money" is significantly higher than the value of "years of your life dedicated to a mobile app." One shows up on your balance sheet and the other does not.This game isn't fair -- it's not the Olympics. You can spend money to directly buy success. It's important to maintain some illusion of fairness, I suppose, but that's all it is.Maybe you guys just aren't aware of the sort of money the top players were spending? I've watched players in my alliance drop $1000 or more in a few minutes without thinking twice about it. $600 over a few months doesn't even register on that scale. I don't claim to understand what allows or motivates someone to do that, but they do (or rather, they did).So why shouldn't people who spend to that level get better customer service? If you ran a business, wouldn't you take better care of your best customers?
Daredevil217 said: entrailbucket said: When you're running a business, the value of "an exorbitant amount of money" is significantly higher than the value of "years of your life dedicated to a mobile app." One shows up on your balance sheet and the other does not.This game isn't fair -- it's not the Olympics. You can spend money to directly buy success. It's important to maintain some illusion of fairness, I suppose, but that's all it is.Maybe you guys just aren't aware of the sort of money the top players were spending? I've watched players in my alliance drop $1000 or more in a few minutes without thinking twice about it. $600 over a few months doesn't even register on that scale. I don't claim to understand what allows or motivates someone to do that, but they do (or rather, they did).So why shouldn't people who spend to that level get better customer service? If you ran a business, wouldn't you take better care of your best customers? You didn’t answer my question. What’s the cutoff for someone who deserves white glove cover swaps versus those that don’t?
ThaRoadWarrior said: As someone who has been in the business of performing development work as a service, there is a very real danger when you have a product that favors big spenders who want you to create features specifically for them and how they use your application. You don't want to tell them to pound sand necessarily, but if you go ahead and allow your product to be molded around them and what they need, it pushes out a big chunk of your wider userbase. So I can definitely understand not catering exclusively to your big spenders. but someone who is donating years of their life to your game is still attracting others to the application, helping younger rosters in their alliance bootstrap up into getting hooked on the game loop, there is a huge, though hard to quantify, value to having players like that in your game's ecosystem to encourage spending in others even tacitly. It may seem counterproductive to treat non-spenders well, but I don't know that it is actually.
Bad said: First point, no one is forced to spend that amount of money, so (second) no one deserves a special treatment, or it should be like that.If devs stablished that over 550 levels there is a cover swap, they cannot call it off without people getting angry, because how do you prove that you payed a big amount for that? By bank tickets or Google tickets or anything like that.It's easier to just look at a maxed character and just swap covers, because the player owning it, surely knows how to play and has paid his good share, be it a high or a middle amount. Hardly anyone gets that tier without paying anything for so much he can say it's like this.