MARVEL Puzzle Quest Will Be On SDCC@Home at the Official SDCC Twitch Channel (7/23/20)

ThisisClemFandango

@LakeStone seeing as you have replied here I’m presuming you have seen how the lack of communication or acknowledgement of your customers is bordering on indigence. Can you or someone else address your consumers and answer us. I can’t speak for everyone else but I have stopped supporting this game financially while things are promised and then abandoned with no update or explanation.

liminal_lad

ThisisClemFandango said:

@LakeStone seeing as you have replied here I’m presuming you have seen how the lack of communication or acknowledgement of your customers is bordering on indigence. Can you or someone else address your consumers and answer us. I can’t speak for everyone else but I have stopped supporting this game financially while things are promised and then abandoned with no update or explanation.

I'm with you on this. I thought about buying the Okoye/Valkyrie bundle this morning and then thought about the aspect ratio and the phoned in SDCC Twitch stream and decided there were definitely better places to spend my money.

ThisisClemFandango

At this point I think they are just coining in the money and have no intention in putting in anymore effort to a 6 year old game. It’s clear they aren’t interested in changing anything. Supports have been abandoned, character balance has been abandoned, same for costumes. The decrease of rewards both hp and no longer giving vault tokens without saying anything has left a very sour taste.

fight4thedream

***mod note: Removed a couple of off topic comments. Please keep this thread on topic. Thank you.

Bad

ThisisClemFandango said:

At this point I think they are just coining in the money and have no intention in putting in anymore effort to a 6 year old game. 

Difficult argument to stand in a post where they took the effort to broadcast his game along with new changes teasers.
An undenyable truth is that here all people is asking for changes but when they finally come the forum is filled with posts anouncing retirement, anouncing they were to whale money but now not, and blackmailing devs communication in many other ways.
And still there are people wondering why we have so minimal communication. 
If I was a dev I would communicate less yet.

ursopro

!raffle

ArchusMonk

I watched the video.  My impression was that these were people that really loved the game and their jobs.

liminal_lad

ArchusMonk said:

I watched the video.  My impression was that these were people that really loved the game and their jobs.

I may have seen a different video. I watched a weird twitch stream that seemed like they were playing the Prologue?

ArchusMonk

liminal_lad said:

ArchusMonk said:

I watched the video.  My impression was that these were people that really loved the game and their jobs.

I may have seen a different video. I watched a weird twitch stream that seemed like they were playing the Prologue?

You watched the part after the devs were interviewed. The devs were interviewed somewhere around the 2 hour mark I think.

HoundofShadow

This is the link:

https://m.twitch.tv/videos/689529350

It starts from 2:06:00 to 2:49:00

bluewolf

Paige maybe should review OBW a little bit......just saying.

ThaRoadWarrior

bluewolf said:

Paige maybe should review OBW a little bit......just saying.

or else OBW nerf incoming?

Bad

The snarky comments just deserve to be read. Like nerfing 5* wasp to 3*, Im so glad emerin just passed the prologue, and so on

Rhipf

HoundofShadow said:

This is the link:

https://m.twitch.tv/videos/689529350

It starts from 2:06:00 to 2:49:00

You'd think they could have edited out the 8min of dead air at the start.

bluewolf

I watched it this morning (I didn't have comments on, as I'd sort of been reading those while not being able to listen live) so maybe I caught some things others didn't.

Anyway, I had to laugh at Paige saying how much she loved the community and interacting with them and "sometimes doing podcast interviews".  Needless to say that hasn't happened in over a year, along with all the other ghosting we have gotten as a community.

HoundofShadow

"Community" doesn't necessarily refer to only players in the forum. It can also include interactions with players via twitter, instagram, email, facebook, discord etc.

The interactions people here expect, I suppose, are answering their questions promptly and giving them first-hand update on what's going to happen so that they can "prepare" for the future. 

So, it seems both parties have different meanings of the word "interaction".

bluewolf

HoundofShadow said:

"Community" doesn't necessarily refer to only players in the forum. It can also include interactions with players via twitter, instagram, email, facebook, discord etc.

The interactions people here expect, I suppose, are answering their questions promptly and giving them first-hand update on what's going to happen so that they can "prepare" for the future. 

So, it seems both parties have different meanings of the word "interaction".

To me, interaction is a bit of back and forth.  A dialogue, if you will.

Dropping announcements ANYWHERE is certainly more informative than not, but it is not engaging with a community in any significant manner.

Basically it's just targeted advertising.

So.....do the devs engage in a dialogue or conversation anywhere?  I went to Twitter and Instagram and *shudder* Facebook and looked at a bunch of recent posts with comments.  I saw one single dev response to clarify how to get the free Spidey from the stream (as in go to a site, don't enter a code).  Otherwise not once did a dev or the person in charge of the posts etc respond to one of the many, many questions that people put on social media posts.

I fully understand a reluctance to engage with people on social media.  There is often less upside than downside when many people are upset with the game's basic business mechanics (keeping special tiers rare, making other things like HP and slots hard to acquire without spending money, especially for casual players).   But the fact is their engagement is not interaction, it is mostly just advertising at us at this point.

HoundofShadow

If we were to look at all the communications displayed by the dev since 2013 till now, communication (dialogue based) has gotten lesser and lesser. Now, it's more of a monologue and an occasional q&a style of communication. When was the last few occasions where the devs could have some back and forth conversation with players? My impressions are podcasts and discord. Why are dev more opened to communicating via these two channels (sometimes podcasts and discord in the past) instead of in this forum? If we can identify the elements that can be found in these two channels and introduce them into this forum, I think they would be more opened to a dialogue/interaction, rather than a monologue

ThaRoadWarrior

I would imagine an element of gatekeeping on the podcast format - you can curate your list of questions, or at least your list of askers. As for Discord, it may be they are using it around the office already as a communication platform, and the barrier to entry is low compared to going out to a forum and doing it. Also - once you put something on a forum, it's there to be picked apart, analazyed, and trotted back out forever, compared to the transient conversational nature of a Discord. Just some guesses.

HoundofShadow

If communication/interaction from the devs are genuinely desired, with the purpose being to have some sort of conversation with them about the state of the game, rather them judging and criticising them for not having views/goals that resonate with a certain subset of players, then I think there could be more communication/interaction from them. 

I think people need to examine what happened during and after the dev team communicated/interacted with the players in the past few encounters. Dig out all these interactions. They might be histories, but we can learn a great deal from them. From there, people might be able to understand why they seem to be reluctant to have any conversation with the players in this forum anymore.

I think it's a challenge for some to let go of their sarcastic and skeptical way of replying to the devs and, some can't let go of the past grudges/disagreements they had with the devs. It's also difficult for some to accept that the devs' goals aren't the same as their goals, and their style of doing things aren't the same as what they expect. Therefore, they feel hurt, unhappy, and even vengeful. All these, I believe, are obstacles that prevent everyone to have a meaningful conversation.