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The 5* node in Welcome to Earth is giving Enemy of the State tokens [Investigating]

mbarenmbaren Posts: 139 Tile Toppler
It's pretty much just as the subject line says.  Now I have a stockpiled Enemy of the State token that I shouldn't have.  So.  There's that.
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Comments

  • BowgentleBowgentle Posts: 5,038 Chairperson of the Boards
    AGAIN?
    This is turning into the Ares Sunder bug, with how often it re-appears after being "fixed".
  • TombstoneTombstone ADMINISTRATORS Posts: 1,168 Chairperson of the Boards
    @mbaren
    Thanks for the heads up. I've passed this on to the team for investigation. 
  • mbarenmbaren Posts: 139 Tile Toppler
    This isn't something I'm flipping out about or anything, but because I should have a Rocket & Groot token, which has the potential to give me a new character (unlike the Enemy of the State one), it would be nice to receive a Rocket & Groot token in compensation.

    I know the odds of me pulling a new Cap cover are low, but with the wrong token they're nonexistent.  So I hope the team does consider this.  Thanks!
  • TombstoneTombstone ADMINISTRATORS Posts: 1,168 Chairperson of the Boards
    @mbaren
    That sounds like a reasonable request, but you'd have to send a ticket to Customer Support as I'm not in the business of compensation. 
  • bluewolfbluewolf Posts: 3,812 Chairperson of the Boards
    I received the same thing.  Playing in SCL9, in case that somehow impacts things.
  • dragonreaderdragonreader Posts: 73 Match Maker
    I also got had the same thing happen, in SCL 7
  • gravelgravel Posts: 488 Mover and Shaker
    I got it in SCL 8 too.
  • IceIXIceIX ADMINISTRATORS Posts: 3,425 Site Admin
    We're aware of an issue affecting the 5-Star Essential nodes in Meet Rocket & Groot that is making the nodes give the wrong tokens. Right now, they're handing out tokens for the Enemy of the State Vault when it should be for the Meet Rocket & Groot cover store.

    Unfortunately, we’re unable to hot swap the tokens for this run of the event. Since that's the case, what we're planning on doing is leaving it as-is with the incorrect tokens, then once the event ends, we'll credit each user with the correct number of tokens they should have gained. So if you get 3 Enemy of the State tokens throughout the event, you'll get credited 3 Rocket & Groot tokens after the event ends on the 24th.

    You don't have to worry about hoarding the Enemy of the State tokens to make sure you get the right number of R&G tokens, use them if you like. We'll still be able to see the total number of tokens you earned.
  • Sm0keyJ0eSm0keyJ0e Posts: 712 Critical Contributor
    Sounds like a great compromise; thanks for addressing so quickly.
  • justsingjustsing Posts: 392 Mover and Shaker
    Thanks for the quick response and solution!
  • BowgentleBowgentle Posts: 5,038 Chairperson of the Boards
    Thank you for the super speedy resolution AND info on what will happen, Joe.
  • mbarenmbaren Posts: 139 Tile Toppler
    That's awesome, thanks!
  • apocalipsiaapocalipsia Posts: 3 Just Dropped In
    Same here (SCL8).
  • pheregaspheregas Posts: 1,427 Chairperson of the Boards
    Yeah.  I have EotS tokens now.  Blarg.
  • cgrubb80cgrubb80 Posts: 87 Match Maker
    I checked here before I emailed to see what was said.
  • LoosieLoosie Posts: 154 Tile Toppler
    Any update on when we’re getting those tokens?
  • PtahhotepPtahhotep Posts: 146 Tile Toppler
    Are we going to get the tokens before the store closes?
  • pheregaspheregas Posts: 1,427 Chairperson of the Boards
    @IceIX Please let us know when you can.  The store closes in less than 24 hours.  Thanks!
  • BowgentleBowgentle Posts: 5,038 Chairperson of the Boards
    Ptahhotep said:
    Are we going to get the tokens before the store closes?
    Yeah I kinda thought it was a given that'd we'd get the tokens before shield training ends, but... Yeah.
  • bluewolfbluewolf Posts: 3,812 Chairperson of the Boards
    Waiting for the post from the player that pulls a needed cover for ST from the (finally) rewarded MRG token after it closes. 

    I get that it takes effort to figure out everyone who got the EotS and then push the tokens to just those players. 

    But option B would have been to just give everyone 3 extra chances to maybe pull an extra 4* cover or whatever.  Would have been faster and more generous, building goodwill vs another reason for player morale to drop. And I mean....there are 85 4’s in the game now. Even if you got a free Hammercap most players won’t cover him for months. 
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