I’m frustrated and I want compensation!

Gideon
Gideon Posts: 356 Mover and Shaker
Bounce bugs have cost me hundreds of jewels in this event. Because they aren’t fixed I now have lost a match to a freeze. Angel of sanctions being bounced caused it. I want my jewels . I want the bugs fixed. I want programmers that actually play test the events after updates to see if the update broke the event . I want people to do their jobs!
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Comments

  • IM_CARLOS
    IM_CARLOS Posts: 640 Critical Contributor
    I share your frustration. I also lost a match through a bug. and almost lost another one to another bug (lich maytery bounced). 

    As long selling is more important than bug fixing nothing will change. 
  • Mburn7
    Mburn7 Posts: 3,427 Chairperson of the Boards
    This is by far my biggest complaint with Oktagon.  I love their card and event and walker designs.  I love how quick they are to respond to bug reports.  I love how they seem to actually care about what the player base has to say about the game.

    But **** they are awful at bug testing.  Cards like Divine Intervention never should have been released, since I cannot think of a single scenario in which you could play test it without seeing that it is bugged.  Cards that have been working fine for years suddenly stop working after simple patch updates, and then take months to fix again.  Every single event seems to be bugged in some way.  Almost every mythic card seems to not work properly.  They have gotten better with recent sets, but it is still atrocious.
  • Avahad
    Avahad Posts: 296 Mover and Shaker
    I too have just the one lock up loss and am out of top 100 in my bracket

    mine was caused trying to replace Elspeths tokens with a creature whilst they were buffed by another creature....

    it’s a really poor state of affairs when standard gameplay shafts you from a great height and the result is a significant shortfall in rewards :(
  • Bil
    Bil Posts: 831 Critical Contributor
    edited December 2018
      If it is the first time for you, you can consider yourself lucky. I can't even remember the last weekend pvp event i had without a deadly bug... A while before GRN's release thats for sure.

       I already left two games in this HOD due to different bugs. Even when you try to avoid bugtraps when you build your deck, it is impossible to avoid greg using one of those reinforced creatures or bounces.  Not to mention the pause button bugs, the scorescreen freezes and so on ....

       Considering the state of the game, the personal competition part is just screwed up, i don't even play for topscores anymore ... At this point loosing a game myself feels like a relief because it lowers the frustration of the bug that inexorably comes before the end of any event ...
  • NinjaNick
    NinjaNick Posts: 7 Just Dropped In
    Out of the last 10 coalition events, I have experienced one or MORE freezing bugs on EIGHT of them. If it just impacted me, that's one thing, but this impacts the entire coalition and can cause everyone in it to lose a high-tier reward. This is egregious and I'm getting tired of it.
  • EvilDead
    EvilDead Posts: 167 Tile Toppler
    It's very frustrating to have spent some money on this game because well it was so nice and shiny in beginning. Even fun.

    After collecting an okay collection of cards etc and now playing in events with stronger players excited to play your new decks etc and the prizes.....Perilous Voyage.....you were playing Thopters.....you lose because you have to quit the damn game. 

    Talk about taking the wind out of people sails. What's worse is that customer service and the game masters don't give a tinykitty. They aren't losing out on anything so I guess why should they care? If you want us to keep playing this game you might start caring because eventually something will come along that looks a little more shiny. Oh wow they have good customer service and they care about the players experience. Boom, we be gone......

    We're tired of losing out on bracket rewards because of stupid bugs. We're tired of costing our coalition bracket points because of stupid bugs. We're tired of stupid bugs.

    We want the rewards we deserve, not the consolation prize because we got tinykitted out of them.
  • Tilwin90
    Tilwin90 Posts: 662 Critical Contributor
    Obviously one freeze costs you top 50! That's right, TOP FREAKING 50! And in this event that's more than 350 purples. I wouldn't be surprised if by the end of the event I am knocked off top 100. This is absolutely outrageous! I am tired of the communication team shrugging or completely ignoring our public complaints.

    I do not expect a bug-free game, but I do expect after such a long time to find a better solution to dealing with CRITICAL bugs.
  • Mburn7
    Mburn7 Posts: 3,427 Chairperson of the Boards
    edited December 2018
    Tilwin90 said:
    Obviously one freeze costs you top 50! That's right, TOP FREAKING 50! And in this event that's more than 350 purples. I wouldn't be surprised if by the end of the event I am knocked off top 100. This is absolutely outrageous! I am tired of the communication team shrugging or completely ignoring our public complaints.

    I do not expect a bug-free game, but I do expect after such a long time to find a better solution to dealing with CRITICAL bugs.
    Top 50?  A freeze in this event should be dumping you out of the top 150.  I missed 2 secondaries and I'm barely in the top 100, and I'm not even in the first bracket (last I saw a coalition-mate post there were 75 perfect scores there.)  This event is stupid competitive without the left node working.

    I remember getting a top 10 finish in the first Terrors event with 5 losses.  But back then decks weren't nearly as overpowered (mostly) and Greg was actually semi-intelligent.  Oh how times have changed.
  • Elektrophorus
    Elektrophorus Posts: 150 Tile Toppler
    Yeah, I was top 250 in my bracket with 1 match to play. Won it and jumped straight back up to #1. Getting top 50 with a loss is generous.
  • AdriA
    AdriA Posts: 42 Just Dropped In
    I did not face bugs in this weekend event (thank god) but there were some bug I stumped in previous coalition and non-coalition events. Certainly annoying and worth to consider a solution
  • FindingHeart8
    FindingHeart8 Posts: 2,731 Chairperson of the Boards
    I've played a fair number of app games across the years, and followed them for at least a year or more.  This game is the only one I know of that screwed up this frequently and hasn't been entirely abandoned by its player base.

    Sometimes I wish a competitive company could take all of our accounts and simulate this game, give some competition to light the fire under Octagon's behind to motivate them to work harder.

    Dont get me wrong, Octagon does great at times.  But this roller coaster of performance is ridiculous, especially with the bait of higher stake rewards :/
  • Amadeus
    Amadeus Posts: 57 Match Maker
    and still crickets from the powers at be.....
  • Mburn7
    Mburn7 Posts: 3,427 Chairperson of the Boards
    Amadeus said:
    and still crickets from the powers at be.....
    We did get a 50 crystal gift!  That makes up for everything!  :s
  • Tilwin90
    Tilwin90 Posts: 662 Critical Contributor
    Mburn7 said:
    Amadeus said:
    and still crickets from the powers at be.....
    We did get a 50 crystal gift!  That makes up for everything!  :s
    50 CRYSTALS? Are you kidding me? :)) *laughs really hard right now* I'm being ungrateful now, yada yada... whatever. Imagine having a plumber come to your house to fix your pipes, and instead start a flood... following which they say sowwy and send you a box of chocolates for Christmas.  :D
  • EvilDead
    EvilDead Posts: 167 Tile Toppler
    Mburn7 said:
    Amadeus said:
    and still crickets from the powers at be.....
    We did get a 50 crystal gift!  That makes up for everything!  :s
    Yeah we missed out on a free Mythic+ worth of pink gems so they give us 50 crystals and that probably only has to do with the left node being broken. Always skirting the real issues it seems.........
  • IM_CARLOS
    IM_CARLOS Posts: 640 Critical Contributor
    50 jewels would be better. But I would prefer a faster bug fix. 

    The hod-buy-bug was fixed in one day, but if it come to gameplay it takes aeon, too communicate about the bug and even more to some sort fix it. 
  • Boogeyman
    Boogeyman Posts: 223 Tile Toppler
    I lost two matches due to the buffed/copy replacement bug.   The third match I lost was due to me trying to get 1 more point in a match I should have won, but was delaying for that extra point.  I had full health and the bot had 7 health.  The bot went berserk and stole all my creatures, then starved me.....  Until the end.. 

    537th place.  My reward, 1250 Runes or something lolol.  


  • Mburn7
    Mburn7 Posts: 3,427 Chairperson of the Boards
    Boogeyman said:
    I lost two matches due to the buffed/copy replacement bug.   The third match I lost was due to me trying to get 1 more point in a match I should have won, but was delaying for that extra point.  I had full health and the bot had 7 health.  The bot went berserk and stole all my creatures, then starved me.....  Until the end.. 

    537th place.  My reward, 1250 Runes or something lolol.  


    I had a brain fart and accidentally entered the wrong deck for my first match on the right node.  I still won, but with no secondaries.  I ended the event -4 and in 101th place.  Those 2 points cost me like 200 jewels.
  • Boogeyman
    Boogeyman Posts: 223 Tile Toppler
    Mburn7 said:I had a brain fart and accidentally entered the wrong deck for my first match on the right node.  I still won, but with no secondaries.  I ended the event -4 and in 101th place.  Those 2 points cost me like 200 jewels.
    Can't say it makes me feel better, but definitely highlights a need for change.  But expecting a change would be insane at this point.

    What is the definition of insanity?  Doing the same thing over and over again, expecting different results.  
  • Theros
    Theros Posts: 490 Mover and Shaker
    The game as it is not prime ready for any pvp event where stakes are huge due to infestation. Octagon should leave pvp to TG and RT and focus on coalition pve from now on. A loss regardless of circumstances is as devastating in pve since you can fall back to progression and coalition rewards.