SWW RotGP -- Report here

2

Comments

  • bk1234
    bk1234 Posts: 2,924 Chairperson of the Boards
    Dibski said:
    Im a member of a fairly large group of coalitions(100+ people), and the game isn't working right for anyone, Ive been trying to end a match for the sunset pyramid for over 30 minutes now, lost my monthly super pack, and can barely log into the game at all, and the last 18 hours has been nothing but people posting about similar issues  and this being a recurring issue with ROTGP, why would they ever run an event with known issues like this without support staff on hand over the weekend.  I'm sure eventually the game will work well enough I can file a ticket in game, probably take me a couple hours as well as it's working atm, but it will happen, either way this is ridiculous >.<
    @Dibski you can file a ticket using the link in the first post of this thread. Thanks for reporting! 
  • Dibski
    Dibski Posts: 16 Just Dropped In
    Passed the link to the FTA slack, it'll be getting some use.
  • OperaSM
    OperaSM Posts: 25 Just Dropped In
    I am also experiencing SWW error and extreme lag/ loading times. Just beat 3.3 with all objectives and have been stuck at SWW dialogue box for over 20 minutes trying to get it to load. I am going to go file a CS ticket as soon as I can get past this.
  • RithPrimeval
    RithPrimeval Posts: 14 Just Dropped In
    I have had to play vs 5.3 Nicol Bolas 4 times in a row now. I restarted in between and tried anything thinkable to reset phone and game. Every time it takes almost half an hour to get into the game  then after winning with all objectives it can't load the game ending and I get 0 points but lost the charge anyway...
    Other nodes have similar errors and problems so I just stopped trying for now. 
    As a paying customer I expect more than just the standard "we had technical difficulties, here's 100 crystals for your troubles". Just scratch the events give everyone max progression platinum rewards and top 1 coalition rewards until you get your sh*t together... Such a waste of time like this.
  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
    ElfNeedsFood said:
    I had the Something Went Wrong error hit at the end of the match.  Continuous retries did not move forward.  I eventually selected Cancel, and I did get the 15 points for the node.  It's been generally tough to start matches and felt sluggish all night....

    I've passed this along to the team and we are working on fixing this now.  We apologize for the inconvenience.
  • EQReed
    EQReed Posts: 6 Just Dropped In
    Chiming in - I’m also having major connection issues (can’t connect to the servers) playing RotGP.
  • GrizzoMtGPQ
    GrizzoMtGPQ Posts: 776 Critical Contributor
    I can't play either.
  • gogol666
    gogol666 Posts: 316 Mover and Shaker
    @LakeStone in my team too many players lost too many charges for this rotgp to be considered a fair competition. I know the situation is similar in most of the top10 coalitions.
    My advice is to stop the event and compensate everybody
  • Hesturk
    Hesturk Posts: 73 Match Maker
    gogol666 said:
    @LakeStone in my team too many players lost too many charges for this rotgp to be considered a fair competition. I know the situation is similar in most of the top10 coalitions.
    My advice is to stop the event and compensate everybody
    I can only agree with this. This is totally out of control. It's time that they not only care for their consumers but also for the event they make.
  • KimJ721
    KimJ721 Posts: 21 Just Dropped In
    The official Twitter account posted confirming the server issues: 
  • bashbash
    bashbash Posts: 14 Just Dropped In
    Hesturk said:
    gogol666 said:
    @LakeStone in my team too many players lost too many charges for this rotgp to be considered a fair competition. I know the situation is similar in most of the top10 coalitions.
    My advice is to stop the event and compensate everybody
    I can only agree with this. This is totally out of control. It's time that they not only care for their consumers but also for the event they make.
    Totally agree as well.  I finally made it through a match, got all the ribbons, and dropped from 115 points to 65 points.  At -50 points for a win, I should be playing golf.
  • Laeuftbeidir
    Laeuftbeidir Posts: 1,841 Chairperson of the Boards
    KimJ721 said:
    The official Twitter account posted confirming the server issues: 
    Cool that they were able to post there but neither in-game nor here
  • Dibski
    Dibski Posts: 16 Just Dropped In
    was good for about half an hour, then went sww again after finishing an uncage the menagerie match, no points awarded and lost the charge, fileing another report
  • Barbelith42
    Barbelith42 Posts: 20 Just Dropped In
    My game is just broken. I can't get into event or story mode matches. Both give me endless spinning circle 
  • Mark_Tedin
    Mark_Tedin Posts: 167 Tile Toppler
    The charges do not recharge more than once.
  • bk1234
    bk1234 Posts: 2,924 Chairperson of the Boards
    Laeuftbeidir said:
    KimJ721 said:
    The official Twitter account posted confirming the server issues: 
    Cool that they were able to post there but neither in-game nor here
    It was posted here — in this thread actually. 
  • arevala
    arevala Posts: 53 Match Maker
    i've lost a lot of points for this bug. will be any kind of compensation for this bad service?

  • Laeuftbeidir
    Laeuftbeidir Posts: 1,841 Chairperson of the Boards
    bken1234 said:
    Laeuftbeidir said:
    KimJ721 said:
    The official Twitter account posted confirming the server issues: 
    Cool that they were able to post there but neither in-game nor here
    It was posted here — in this thread actually. 
    Okay, then I overread it. That's another issue, official relevant statements on page xx of thread yy. still better than no statement at all!
  • Babo21
    Babo21 Posts: 37 Just Dropped In
    Just got a SWW at the end of match and it seems servers are getting unstable again. There are more ppl complaining on discord
  • timthes
    timthes Posts: 60 Match Maker
    Pull this event, it's horrible... errors, points not added...  weird bugs where we lose matches... not worth it... 


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