SWW RotGP -- Report here

bk1234
bk1234 Posts: 2,924 Chairperson of the Boards
in MtGPQ Bugs & Technical Issues
At least 4 known reports of losing points to SWW at end of match. Please report here and submit a ticket at: 

https://d3go.helpshift.com/a/magic-puzzle-quest/?contact=1


«13

Comments

  • ElfNeedsFood
    ElfNeedsFood Posts: 944 Critical Contributor
    I had the Something Went Wrong error hit at the end of the match.  Continuous retries did not move forward.  I eventually selected Cancel, and I did get the 15 points for the node.  It's been generally tough to start matches and felt sluggish all night....

  • bk1234
    bk1234 Posts: 2,924 Chairperson of the Boards
    [MOD NOTE] Moved last point from freezes thread to SWW thread. [//MOD NOTE]
  • NickBKK
    NickBKK Posts: 98 Match Maker
    Just lost another match to SWW too. RotGP 1.1.
    Now I am reluctant to start another match.
  • Gilesclone
    Gilesclone Posts: 735 Critical Contributor
    edited July 2018
    Just finished 1.1.  On the ribbon award screen the “Something went wrong” error happened before rewarding any ribbons.  I clicked “Try again” repeatedly for over 15 minutes but eventually gave up and clicked “Cancel”.  Strangely enough, the charge for that node was not expended.  (Which is good since I got no reward for the win.)

    I have been experiencing lags and Errors the entire event.  This was the first time I lost a reward.   The other SWW errors eventually were resolved by choosing “Try Again”.
  • Froggy
    Froggy Posts: 511 Critical Contributor
    Having seen the reports of bugs, I tested my decks in TG (for the bug). I have also been getting SWW errors. The last one I had to hit cancel, though I still got my ribbons and win. And yes, it’s very laggy - but only on the ending screen.
  • BeyKlaw
    BeyKlaw Posts: 13 Just Dropped In
    When I started  RotGF this evening, I had 4 charges in Tier 1.  I defeated 1.1 and 1 2.  When trying to end the 1.2 encounter, I received a SWW error.  After retrying several times, I hit cancel and restarted the game.  Upon re-entering the event, I noticed I received the points for 1.2, but I had only 1 charge remaining when I should have had 2.  I still had 4 charges on Tiers 2 and 3.
  • gogol666
    gogol666 Posts: 316 Mover and Shaker
    I already opened 6 different tickets in CS. Only lost one match to SWW, but I have been experiencing SWW in about every screen of the game
  • Laeuftbeidir
    Laeuftbeidir Posts: 1,841 Chairperson of the Boards
    Meh. Count me in.
  • Brakkis
    Brakkis Posts: 777 Critical Contributor
    edited July 2018
    I got my SWW at the beginning of the match and auto-failed the node. Good times...
  • rafalele
    rafalele Posts: 876 Critical Contributor
    edited July 2018
    Me too, not just in RotGP but also in TG and Across Ixalan.
  • Mark_Tedin
    Mark_Tedin Posts: 167 Tile Toppler
    Gilesclone said:
    Just finished 1.1.  On the ribbon award screen the “Something went wrong” error happened before rewarding any ribbons.  I clicked “Try again” repeatedly for over 15 minutes but eventually gave up and clicked “Cancel”.  Strangely enough, the charge for that node was not expended.  (Which is good since I got no reward for the win.)

    I have been experiencing lags and Errors the entire event.  This was the first time I lost a reward.   The other SWW errors eventually were resolved by choosing “Try Again”.
    I got my points after very “Try Again``
  • arNero
    arNero Posts: 358 Mover and Shaker
    edited July 2018
    Not just in RotGP for me: Right now, I am staring at Fetching Player Events and Error: Cannot connect to game servers for ten minutes straight, and that is after Something Went Wrong when I try to start a match and now the nodes I have cleared are back open somehow.

    Basically.... the game has all but crashed.
  • ninjark
    ninjark Posts: 50 Match Maker
    SWW / loading errors over the last 10 hours... 
  • Laeuftbeidir
    Laeuftbeidir Posts: 1,841 Chairperson of the Boards
    Here you've got a nice example - apart from the xxx card related bugs - why players are losing faith.
    Bugs, Server issues, no attention to details like the description, no reaction (yet). And this is no exception. To me, that doesn't sound like anybody actually enjoys working on this game.  Nothing personal, just an expression of my frustration.. I hope you prove me wrong!

  • Feiticiera
    Feiticiera Posts: 34 Just Dropped In
    Had SWW after a particularly tough 3.3 match... Won the match and at the ribbon screen, it just kept spinning the "ending match" message prior to points being awarded, then switched back between SWW and "could not connect to game server".
  • DumasAG
    DumasAG Posts: 719 Critical Contributor
    I have lost points post-match due to SWW. I posted that somewhere else and it got merged into another thread somewhere else, but figured I would repost that here.
  • GregDreher
    GregDreher Posts: 100 Tile Toppler
    Yes, I've been getting these errors constantly, in every event.  d3go, do you actually want this game license?  Maybe you should allow a better company to run this game, and focus on Marvel.
  • Mythrylhavoc
    Mythrylhavoc Posts: 6 Just Dropped In
    Same here, already sent the ticket
  • Dibski
    Dibski Posts: 16 Just Dropped In
    Im a member of a fairly large group of coalitions(100+ people), and the game isn't working right for anyone, Ive been trying to end a match for the sunset pyramid for over 30 minutes now, lost my monthly super pack, and can barely log into the game at all, and the last 18 hours has been nothing but people posting about similar issues  and this being a recurring issue with ROTGP, why would they ever run an event with known issues like this without support staff on hand over the weekend.  I'm sure eventually the game will work well enough I can file a ticket in game, probably take me a couple hours as well as it's working atm, but it will happen, either way this is ridiculous >.<
  • Steve111
    Steve111 Posts: 160 Tile Toppler
    edited July 2018
    Won a node 1.3 and came out with error notice , loss of individual and team points. Since then have not been able to log in for last 4 hours. Now giving up. Sent a ticket. 

Categories