Broken game, everything gives SWW

24

Comments

  • Rhasget
    Rhasget Posts: 412 Mover and Shaker
    edited May 2018
    Are you all in platinum?

    The one thing in common I found sofar in my coalition is that only platinum mastery seems to have this issue.
  • Yammanig
    Yammanig Posts: 51 Match Maker
    I am in plat. 
  • Igemon
    Igemon Posts: 48 Just Dropped In
    Platinum
  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
    Hi Everyone - Thank you for letting us know and we apologize for the issues.  I have passed this along to the team right now to see what is happening and once we have an update I'll let everyone know.
  • CanSpice
    CanSpice Posts: 11 Just Dropped In
    Rhasget said:
    Are you all in platinum?

    The one thing in common I found sofar in my coalition is that only platinum mastery seems to have this issue.
    It's happening for me too and I'm in gold, not platinum.
  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
    The team has let us know that the server issues should be fixed, please let us know if you come across any additional issues and I'll let them know.  Thanks again for your patience!
  • CanSpice
    CanSpice Posts: 11 Just Dropped In
    LakeStone said:
    The team has let us know that the server issues should be fixed, please let us know if you come across any additional issues and I'll let them know.  Thanks again for your patience!
    Nope. Trying to join Hour of Devastation still results in "Something went wrong..." for me. I've restarted the app a couple of times and still get the same result. I've also tried from the main screen and the events screen, both give me "Something went wrong".

    Logging in is also very slow, and going into events that I'd previously joined (training grounds, across ixalan) often give me a "claiming match" spinner that sits there for a long time.
  • Yammanig
    Yammanig Posts: 51 Match Maker
    Still broken here. Still only thing I can access is chat (have to uninstall and reinstall game to start it).
  • Yammanig
    Yammanig Posts: 51 Match Maker
    LakeStone said:
    The team has let us know that the server issues should be fixed, please let us know if you come across any additional issues and I'll let them know.  Thanks again for your patience!
    No it’s not still sww
  • Rhasget
    Rhasget Posts: 412 Mover and Shaker
    No difference here either. Can't do anything still but chat.
    Can't buy entry to AI either.
  • Igemon
    Igemon Posts: 48 Just Dropped In
    Nothing changed, still got SWW
  • Yammanig
    Yammanig Posts: 51 Match Maker
    Rhasget least ya can cheer ya team on 😂 
  • joerginger
    joerginger Posts: 198 Tile Toppler
    Absolutely nothing has changed. Claiming a booster worked once today, about 8 hours ago, but that was all. The points for at least one HoD match went down the drain, so just like with the (in comparison completely unimportant) Emrakul's Corruption event: Thank you very much for the free loss. It's appreciated that you display so openly how much you value your customers.
  • Laeuftbeidir
    Laeuftbeidir Posts: 1,841 Chairperson of the Boards
    I was able to play.. One match this evening. Reached the first booster. Didn't get it,since the game broke when I returned to the overview
  • Snappyturtle
    Snappyturtle Posts: 133 Tile Toppler
    "Unable to Connect to Server" for everything. I am at 585 orbs for a rare and can't claim any of the free boosters. HOU takes me to the "starting encounter" black screen and can't progress. When I go back to the match making it takes and reduces my chances but doesn't remove my health.
  • Kinesia
    Kinesia Posts: 1,621 Chairperson of the Boards
    On the same network with the same phones I can do everything (though huge slowdowns yesterday) but my wife couldn't do anything yesterday, today _most_ things are fixed for her but she can't enter training grounds at all.

    So there is a remaining server problem that is affecting scattered people in different ways. It seems like the big blob of trouble in the centre has been fixed but all the tiny splashes of bugs still need cleaning up. (They are the hard things to track down unfortunately!)
  • Larz70
    Larz70 Posts: 139 Tile Toppler
    My android phone just received the Android Oreo 8.1.0 update and I installed it and restarted.  Voila! All the SWW errors disappeared and the game is back to normal.  I can pull the free booster again (scared me for a bit cause the circle was spinning for what felt like ages).  This was about 20 minutes ago.  If the game is still broken for you try updating Android or restarting the phone if the restart, not the update, is what really fixed it for me.  Who knows, all I know is the game is working again.
  • Yammanig
    Yammanig Posts: 51 Match Maker
    I can now play tg but still can’t get into HOD
  • Xdg457
    Xdg457 Posts: 3 Just Dropped In
    Larz70 said:
    My android phone just received the Android Oreo 8.1.0 update and I installed it and restarted.  Voila! All the SWW errors disappeared and the game is back to normal.  I can pull the free booster again (scared me for a bit cause the circle was spinning for what felt like ages).  This was about 20 minutes ago.  If the game is still broken for you try updating Android or restarting the phone if the restart, not the update, is what really fixed it for me.  Who knows, all I know is the game is working again.
    This actually works. Update then good to go
  • Yammanig
    Yammanig Posts: 51 Match Maker
    Not fixed in iOS can get into game claim daily reward. Takes 5 minutes to get free booster and can’t enter hod.

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