No word from the devs

GrizzoMtGPQ
GrizzoMtGPQ Posts: 776 Critical Contributor
edited February 2018 in MtGPQ General Discussion
Under Hibernum we had the developers come to the forums and talk to us. Oktagon has not done this much if at all. If they did it is so little that it might as well be zero. Having @Brigby go talk to them and relay messages is ok but given the overwhelmingly negative response to XLN and Race to Orazca I think it is high time they meet us here and give account for this release. We want to love this game and have given ample feedback on the release and it's first event. It was nice to leave RTO in place so we all got a first place coalition reward but what would be much more satisfying would be an interactive discussion with the devs. I think we could even agree to keep it civil if they would just show up.

How about it?
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Comments

  • bk1234
    bk1234 Posts: 2,924 Chairperson of the Boards
    I'm going to have to agree with the successive posters -- just because we aren't seeing names that start with Oktagon like we did with Hibernum doesn't mean they aren't here. I see their presence in many ways, just not in our faces. 

    The monthly threads are great. Status on known issues is much faster, and there is a lot more use of the inbox. 

    I have no complaints about Oktagon's level of engagement. 

  • GrizzoMtGPQ
    GrizzoMtGPQ Posts: 776 Critical Contributor
    @bken1234 can you share more about how you've seen their presence? I was specifically thinking about how JC and others would directly converse with us in the forums in somewhat real time from time to time. I'd appreciate one of those sessions.
  • FindingHeart8
    FindingHeart8 Posts: 2,731 Chairperson of the Boards
    edited February 2018
    @bken1234 can you share more about how you've seen their presence? I was specifically thinking about how JC and others would directly converse with us in the forums in somewhat real time from time to time. I'd appreciate one of those sessions.
    I'll say that when Brigby posted the events for the following week back in December.  I posted shortly after that I would like to see Avacyn's Maddness return, since we had not played it in years.  Some other players agreed with me.  It was not on the planned schedule, but later that day is was available to play for the first time in over a year.

    I've heard other players say similar things with things like more HoD events 
  • Gunmix25
    Gunmix25 Posts: 1,442 Chairperson of the Boards
    Under Hibernum we had the developers come to the forums and talk to us.
    How about it?
    Maybe before Nov. 2016. Because I know they weren't doing that after that point. There were quite a few posts of players complaining about Hibernium just disappearing from the forum and Brigby was about the only contact any of us had.
  • Gunmix25
    Gunmix25 Posts: 1,442 Chairperson of the Boards
     I was specifically thinking about how JC and others would directly converse with us in the forums in somewhat real time from time to time. I'd appreciate one of those sessions.
    I am guessing that a language barrier may be the issue here, hence the Blog and extensive translation and editing.

  • Sorin81
    Sorin81 Posts: 558 Critical Contributor
    I happen to agree with op in that I would like to see some form of Oktagon presence on the forums. However I believe it should be a very limited format. I don't think they should hold a constant vigil here.

    This release and subsequent event would imo be a good time for Oktagon to open a q&a/feedback thread. 
    I feel like such a thread should require struck guidelines and oversight and should be open only for a very short period of time. Also it should be made clear to the community that the dev team would not receive any tagged messages or private messages.

    This sort of limited format, after a major release or major change to the game, I believe would be a moral boost for the players and could prove insightful to Oktagon as well. 

    I have no issues with Oktagon and the frequency and speed in which they do communicate. They have done an amazing job to date listening and responding to the community and I applaud both Oktagon and Brigby for their continued efforts.
  • Stormcrow
    Stormcrow Posts: 462 Mover and Shaker
    Gunmix25 said:
     I was specifically thinking about how JC and others would directly converse with us in the forums in somewhat real time from time to time. I'd appreciate one of those sessions.
    I am guessing that a language barrier may be the issue here, hence the Blog and extensive translation and editing.

    Indeed. Oktagon Games is based out of Brazil, whereas Hibernum was based in Montreal.
  • khurram
    khurram Posts: 1,090 Chairperson of the Boards
    I have to agree with @GrizzoMtGPQ here. Oktagon is great and all but the level of engagement with players is a lot less than Hibernum's from their early days. This doesnt make me very optimistic about how communicative they will be a little more down the road.

    Oktagons communication so far is behind the monthly QAs except those QAs arent getting posted in time and they cherry pick the questions and don't really give away any significant information , just that they are working on "stuff". It's more of the same.

    The feedback of players for ixalan has been overwhelmingly negative and there hasn't been a single word from the devs. Not even an acknowledgement that they are listening.
  • Captsquee
    Captsquee Posts: 39 Just Dropped In
    All I can say is this, new set = screw everything up but your ability to purchase things. the execution of things is so horrible it could be a modern art masterpiece. 3 new sets and every first event falls flat on its face. I'd rather throw large objects at these people. You can buy 2 new planes walkers, a slew of new cards but the first event?  If they try to get our money any harder we'll be held at gunpoint
  • GrizzoMtGPQ
    GrizzoMtGPQ Posts: 776 Critical Contributor
    Maybe a Reddit style AMA where they can respond to the upvoted comment questions. Hey, they could even do it over on Reddit.
  • Bil
    Bil Posts: 831 Critical Contributor
    Kinesia said:
    Just look even at _this_ thread, let alone others... This is not a friendly environment to invite someone into, you'd have to pay me much higher than my normal wage to actually engage when I was -guaranteed- to be attacked.

    Even the _nice_ people have bad days or say things in bad ways (including me).

    I think it's relevant to report this article from my friend about what game devs _really_ deal with...
    https://medium.com/@morganjaffit/the-cost-of-doing-business-c09cc5cc8728
        An interesting link, i donnot work as a dev but i'm used to face people complaining and abusing while they have no idea of what they want and just feel uncomfortable with what they got.

       On the other hand,  i think most of the players here are attached to the game, want to make it last, and try to do constructive proposals.
       Some players love many things oktagon did but feel uncomfortable because behind the lot of good intentions and ideas, the game might still become less fun to play because of "details", while the general direction is interesting.
       
        My personal feeling is that oktagon is doing his best to satisfy a lot of complaints and has done quite good for now on ... 
         Ixalan's release has been disapointing in many ways ... But it doesnt seem to be because of a lack of implication. Devs and support team have generally been productive and reactive ... But there might be a lack of understanding of the gaming experience and the TCG background of this game.
       On that point, some kind of more direct interaction might be interesting.
     
       I would add that communication  goes in both ways and i'd live to see oktagon explain the difficulties they face in term of cards balancing, event creation or anything that has to do with the game's developement (if there are such dificulties).
      I'm pretty sure many players would sincerely try to help and would be understanding.
       

  • FindingHeart8
    FindingHeart8 Posts: 2,731 Chairperson of the Boards
    edited February 2018
    Kinesia said:
    Just look even at _this_ thread, let alone others... This is not a friendly environment to invite someone into, you'd have to pay me much higher than my normal wage to actually engage when I was -guaranteed- to be attacked.

    Even the _nice_ people have bad days or say things in bad ways (including me).

    I think it's relevant to report this article from my friend about what game devs _really_ deal with...
    https://medium.com/@morganjaffit/the-cost-of-doing-business-c09cc5cc8728
    what are you talking about @Kinesia?  We're always a pleasant, welcoming bunch to deal with.

    httpsiimgflipcommiwdujpg
  • Gunmix25
    Gunmix25 Posts: 1,442 Chairperson of the Boards
    edited February 2018
    bken1234 said:
    @bken1234 can you share more about how you've seen their presence? I was specifically thinking about how JC and others would directly converse with us in the forums in somewhat real time from time to time. I'd appreciate one of those sessions.

    I would rather not have them in the forum  -- if they were in here they would just get tagged to death like everyone already does with D3 employees. This is something that has always bothered me -- it's almost like when I have my kids at an important appointment and my son is constantly tugging on my shirt "Mommy, mom, mommy, mom..." After awhile, people hounded the Hibernum devs so much they just stopped responding.

    I am confident they are listening and responding in actions.

    I tell my kids all the time "Telling someone you love them means nothing if you don't show them -- actions always speak louder than words."

    I see they're listening. 

    //Removed Insults -Brigby

    B-E-A-utiful. Well said, @bken1234

  • babar3355
    babar3355 Posts: 1,128 Chairperson of the Boards
    Can we at least agree that they ARE going to engage the community and we have a new community manager.  I guess we now just have to see if and when she engages =).  
  • Matthew
    Matthew Posts: 605 Critical Contributor
    edited February 2018
    babar3355 said:
    Can we at least agree that they ARE going to engage the community and we have a new community manager.  I guess we now just have to see if and when she engages =).  
    On to more productive things, I agree completely. This was a great move by Oktagon, and an overdue one at that. I look forward to more direct engagement with the development team!

    //Removed Off-Topic Comments -Brigby