We wanted to give a friendly reminder to everyone that we are no longer using Zendesk to manage our Customer Support tickets. If you would like to submit a support ticket, then please make sure you are either utilizing the in-game Helpshift feature, or emailing our team at firstname.lastname@example.org
In addition, if you have a recent Zendesk ticket that seems to have suddenly been closed for no reason, then please email us at the above address or in-game for further assistance.
If you are still having trouble updating your birth date on your forum profile, then please follow the steps listed in the below discussion thread.
Please copy and paste this URL for details --> https://forums.d3go.com/discussion/72653/new-forum-terms-of-service-steps-to-update-profile
It is very important that all users complete this process, otherwise they will unfortunately be unable to actively participate in the forum on their current account.
Do not allow Ob Nixilis pure removal decks on PvP nodes with the "burst" objective.
Title. Better yet, just fix the matchmaking on PvP nodes in general. If the game decides to match you up against a deck that makes it impossible to complete the objectives, or just counters your color-restricted deck completely, the developers might as well just be sending you a personal, "Hey, guess what? You won't be getting top rank thanks to luck that is completely out of your control! **** you! "
Seriously. It's stupid.