game not loading in steam after update

meekersX

The 2015 redistributable should be located in C:\Program Files (x86)\Steam\steamapps\common\Marvel Puzzle Quest\_CommonRedist\vcredist\2015 to install manually.

spatenfloot

Brigby said:

@spatenfloot @4windz  Did any of you see a prompt to install the Microsoft 2015 C++ redistributable file?

No, I did not get that prompt.

4windz

so i must remove my 2017 c++? then install 2017 c++
okay i'll try 

meekersX

4windz said:

so i must remove my 2017 c++? then install 2017 c++
okay i'll try 

You can have both installed at the same time, and even multiple versions; one doesn't supersede the other. I have 18 different Visual C++ Redistributables installed, as different games and applications require particular versions.

4windz

meekersX said:

4windz said:

so i must remove my 2017 c++? then install 2017 c++
okay i'll try 

You can have both installed at the same time, and even multiple versions; one doesn't supersede the other. I have 18 different Visual C++ Redistributables installed, as different games and applications require particular versions.

@Brigby @meekersX
after re-installing i got a prompt and manually install 2017 c++ but the problem still there just running-syncing-gone.
i'll just give up and wait until they fully repaired these problem. or i just removed MPQ. thanks for your advice

4windz

@Brigby @spatenfloot @meekersX
im already fixed the problem. try download universal c runtime
here''s the link

for win 7 64 bit
http://www.microsoft.com/downloads/details.aspx?familyid=cdd5866a-43b3-409e-8fd7-e37b0a9ccc63

for win 7 32 bit
http://www.microsoft.com/downloads/details.aspx?familyid=1a022e38-f700-4738-b047-53c69ac41fec

good luck

meekersX

4windz said:

@Brigby @spatenfloot @meekersX
im already fixed the problem. try download universal c runtime
here''s the link

for win 7 64 bit
http://www.microsoft.com/downloads/details.aspx?familyid=cdd5866a-43b3-409e-8fd7-e37b0a9ccc63

for win 7 32 bit
http://www.microsoft.com/downloads/details.aspx?familyid=1a022e38-f700-4738-b047-53c69ac41fec

good luck

Glad you found a solution!

spatenfloot

4windz said:

@Brigby @spatenfloot @meekersX
im already fixed the problem. try download universal c runtime
here''s the link

for win 7 64 bit
http://www.microsoft.com/downloads/details.aspx?familyid=cdd5866a-43b3-409e-8fd7-e37b0a9ccc63

for win 7 32 bit
http://www.microsoft.com/downloads/details.aspx?familyid=1a022e38-f700-4738-b047-53c69ac41fec

good luck

This helped. Thanks.