Highly Trained Tokens converted to Standard Tokens

Unknown

MaximillionTice wrote:

I was very pleased to see that my issue with the simulator rewards was resolved by the support staff! Nice job guys! And thank you

How? What did they compensate you with? I've requested assistance from support for over a week now and got nothing, no response(s) whatsover. I noticed that you made your request on 2/20 and already you posted on 2/21 that you received assistance. I just collected my rewards from the final Simulator round. Grinded to earn somewhere inside top 20 in subevent which would earn me a Highly Trained token and 250 Iso. Guess what? No Highly Trained token due to event being completed. You would hope that they would credit you with a Heroic Token. Hell, NO! They give me a standard token. Screwed over again. I'm still waiting for a response to resolve my lost, unrewarded total of now (4) heroic equivalent tokens. HELP!!!

Unknown

i just went through the email process and i got a response in a couple days. They gave me the two highly traind tokens i won form the simulator round two. I had no issues with the rewards from the last round. Got my three heroic tokens and my wolverine covers no problem. i really hope these bugs get worked out soon. maybe the support staff is swamped with requests and yours is still in the works...i hope

Unknown

I had an interesting related problem. My highly traineds transformed into heroics, but it said they were standards. Not complaining, heroics aren't much worse, but I hope this doesn't become a habit.