Server Issue Compensation

gmp72
gmp72 Posts: 164 Tile Toppler
edited August 2015 in MPQ General Discussion
250 HP and 1500 Iso just received. (Corrected .. Thanks Malcrof)
Thank you D3
Much appreciated.
«1

Comments

  • Yeah! I'm not sure what the "recent issues" were, but let's have more of them! icon_e_wink.gif
  • Malcrof
    Malcrof Posts: 5,971 Chairperson of the Boards
    gmp72 wrote:
    250 coins and 1500 HP just received.
    Thank you D3
    Much appreciated.

    You got that backwards, 250HP and 1500iso, but still grateful nonetheless
  • Nightglider1
    Nightglider1 Posts: 705 Critical Contributor
    Especially nice, since I wasn't affected (since I was at work during the outage and couldn't play anyhow).
  • donietsche
    donietsche Posts: 279 Mover and Shaker
    really appreciated, indeed!
  • TxMoose
    TxMoose Posts: 4,319 Chairperson of the Boards
    that is plenty good for those not greatly affected (very good actually) but many were on the cusp of reaching 1K and no, that would not make up for an xf black. I really get ocd when servers go down so I was one of the first to get on, but many were in the middle of hops.
  • donietsche
    donietsche Posts: 279 Mover and Shaker
    TxMoose wrote:
    that is plenty good for those not greatly affected (very good actually) but many were on the cusp of reaching 1K and no, that would not make up for an xf black. I really get ocd when servers go down so I was one of the first to get on, but many were in the middle of hops.

    Hopefully, in such cases, they will be able to check the individual positions, and see if an additional compensation is due.
  • ZekeBarrett
    ZekeBarrett Posts: 85 Match Maker
    donietsche wrote:
    TxMoose wrote:
    that is plenty good for those not greatly affected (very good actually) but many were on the cusp of reaching 1K and no, that would not make up for an xf black. I really get ocd when servers go down so I was one of the first to get on, but many were in the middle of hops.

    Hopefully, in such cases, they will be able to check the individual positions, and see if an additional compensation is due.


    +1 and I know of other games that have done so, especially when it involved Legendary cards so I didn't mind spending money because they made it right.
  • Malcrof
    Malcrof Posts: 5,971 Chairperson of the Boards
    donietsche wrote:
    TxMoose wrote:
    that is plenty good for those not greatly affected (very good actually) but many were on the cusp of reaching 1K and no, that would not make up for an xf black. I really get ocd when servers go down so I was one of the first to get on, but many were in the middle of hops.

    Hopefully, in such cases, they will be able to check the individual positions, and see if an additional compensation is due.


    +1 and I know of other games that have done so, especially when it involved Legendary cards so I didn't mind spending money because they made it right.

    As i have learned, they do not compensate for PVP.. for what MIGHT have been.. CS has been very clear on that. I missed my XFW because of the outage as well, nothing you can do about it.
  • donietsche
    donietsche Posts: 279 Mover and Shaker
    Malcrof wrote:
    donietsche wrote:
    TxMoose wrote:
    that is plenty good for those not greatly affected (very good actually) but many were on the cusp of reaching 1K and no, that would not make up for an xf black. I really get ocd when servers go down so I was one of the first to get on, but many were in the middle of hops.

    Hopefully, in such cases, they will be able to check the individual positions, and see if an additional compensation is due.


    +1 and I know of other games that have done so, especially when it involved Legendary cards so I didn't mind spending money because they made it right.

    As i have learned, they do not compensate for PVP.. for what MIGHT have been.. CS has been very clear on that. I missed my XFW because of the outage as well, nothing you can do about it.

    I didn't have great experiences in the past with the CS (a few seasons ago I was unable to play 3 events due to the infinite loading screen bug, and I did get nothing; they didn't even issue "en masse" compensations for that), but I have the feeling that they improved a lot their policies in the past months.

    I also understand that evaluating all the single positions is not an easy process, and probably a bit of determination on behalf of the player, while explaining its situation, is required.
  • DFiPL
    DFiPL Posts: 2,405 Chairperson of the Boards
    Will cheerfully take that. Thanks, D3.
  • MikeG72
    MikeG72 Posts: 111 Tile Toppler
    I also will gladly take that compensation. Thanks!
  • slidecage
    slidecage Posts: 3,516 Chairperson of the Boards
    shocked 250 hp though for sure it be

    iso and tokens
  • Deilinvega
    Deilinvega Posts: 55 Match Maker
    Much needed HP for roster space. Yeesss...
  • Dragon_Nexus
    Dragon_Nexus Posts: 3,701 Chairperson of the Boards
    My issue was with Steam not letting me log in for a while, so I had no idea MPQ was having issues.
    Still, very grateful for the free stuff =)
  • optimus2861
    optimus2861 Posts: 1,233 Chairperson of the Boards
    I did lose some Oscorp points to the issue, but no big deal to me, as I'm not chasing rank in that anyway (I don't have Sentry, don't want him). I hit IF progression this morning and now I think I'm done.

    The 250 spideycoin.png puts me less than 200 from my next roster slot, and I've got just under 12 days to earn that to save my icon_thing.pnggreenflag.png from expiry. Should be no problemo. So, thanks, D3!
  • Malcrof
    Malcrof Posts: 5,971 Chairperson of the Boards
    donietsche wrote:

    I didn't have great experiences in the past with the CS (a few seasons ago I was unable to play 3 events due to the infinite loading screen bug, and I did get nothing; they didn't even issue "en masse" compensations for that), but I have the feeling that they improved a lot their policies in the past months.

    I also understand that evaluating all the single positions is not an easy process, and probably a bit of determination on behalf of the player, while explaining its situation, is required.

    as futile as it probably is, i submitted a ticket. Doubt anything will come of it, but oh well, going to try.
  • Quebbster
    Quebbster Posts: 8,070 Chairperson of the Boards
    I hadn't even experienced any problems, so I am extra grateful for the compensation!
  • Thank you for the compensation D3. I feel it was very fair.
  • I liked it. It was the end of the oscorp sub and the crashing likely cost me one token for being top two, but since I haven't pulled anything but 2* from Thu event, it was a tiny loss.
  • JVReal
    JVReal Posts: 1,884 Chairperson of the Boards
    Thank you for the compensation, though it was not specified which problem it was for...

    Lack of retaliation nodes in PVP for such a long time...
    Community Scaling being on for the first half of PVE for the 4* CapFalcon release...
    Or the Check Internet Connection issue...

    All of which impacted performance in each event that was active during those times...