I urge everyone to ask for a full refund of ALL money spent

Unknown

You should all ask a full refund either through Apple store, Google Play, or Steam. You can even contact your credit card company and ask for a charge back on all transactions made for this game. The reason? What D3Publisher is doing is illegal. You are buying something that they are changing without your consent. I'm simplifying and vulgarizing here, but basically all the money you have invested in the game or in characters was for how they were when you bought them. Your contract with them was I spend x amount of $ for this product, but then the product is not what it was anymore. You are legally entitled to a full refund. Not only that, but every time you ask for a charge back through your credit card company they investigate. When you are ''right'' and get a refund, this reflects badly on the company. If everyone does this, legal entities will look through everything D3Publisher has done. It's even better than a class action lawsuit as you get direct results. If you are reading this; do it. You can even contact consumer rights associations if they exist where you live if you don't believe me. I've done so and I've opened a criminal (fraud) investigation with my local police. You'd be surprised how hard companies like 3DPublisher can be hit when they brake the law. Now I know most of you used to like the game, but unless you don't care about being a fraud victim you should fight back.

Unknown

But if I ask for a refund, then I'd have to give back the game that I'm continuing to enjoy playing. I'll pass, but thanks for creating another pointless thread.

Unknown

And I thought I was mad....

Unknown

So now I know what can happen if D3 brakes the law. What can happen if D3 breaks the law?

Nemek

gobstopper wrote:

So now I know what can happen if D3 brakes the law. What can happen if D3 breaks the law?

Dude, they completely STOPPED the law. How is that not significant enough already?

Unknown

When did they change how HP or ISO works to be illegal? Honest question. Was that what the new update just recently did?

Unknown

Hmm... 1 post by "Lawfirm". Come on guys, fess up. Which one of you is it?

Unknown

I believe the legal situation is that you're purchasing hero coins. How you spend those hero coins is at your discretion, and not governed by the law.

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Yeah, that's it. Spending $ for something, as long as you get what you pay for, is legal. So you spent $ to get funmoney. Spend funmoney on something and it changes, tough kittens. If you get any refund, be grateful. I don't doubt it's possible, given how sketchy the situation is (especially for those who blew mad dosh on Ragnarok), but I wouldn't go so far as to say it's illegal.

Unknown

I don't think D3 has actually broken any laws whatsoever. It's a F2P online game. It is by definition dynamic. It will change, be patched, be updated, etc. If your theory was correct, I'd have been playing all my MMO's for free dating all the way back to Everquest because those are changed all the time. With Everquest, I remember they even completely overhauled the graphics at one point, making it feel like a completely different game. If I demanded money back every time my poor toons were nerfed in WoW, I'd have played the past 10 years for free. Hell, even console games are patched after release, a growing trend these days when publisher pressure causes devs to shove the game out the door before they're even finished.

Unknown

Maybe I'm a D3Publisher employee and I know things that you people don't. They should run a background check on smart people with a law degree, but they're too busy screwing you over.

Unknown

Riggy wrote:

But if I ask for a refund, then I'd have to give back the game that I'm continuing to enjoy playing. I'll pass, but thanks for creating another pointless thread.

Once again an uninformed post by an uninformed person. You can get a refund and continue to play as much as you like. It's a free 2 play game.

Unknown

As a serious note, a chargeback, whilst it is yourlegal right, can I have serious repercussions. If you have a history of chargebacks it will negatively effect your credit rating and the company on the receiving end can refuse to ever transact with you again, as can any company it shares it's information with.

Unknown

I'm pretty sure that somewhere there's a Terms of Service agreement that we all agreed to before playing stating that the game experience may change at the company's discretion.

Are you perhaps a time traveler from a law firm that exists before MMOs were created? That must be it...

Unknown

I've got fully refunded and so have others. If some can, all of you can. Obviously you're all FREE to NOT be refunded if you don't want to. I think that's foolish but it's your money to lose how you want.

Unknown

Well this was a good laugh.

Unknown

abuelo wrote:

As a serious note, a chargeback, whilst it is yourlegal right, can I have serious repercussions. If you have a history of chargebacks it will negatively effect your credit rating and the company on the receiving end can refuse to ever transact with you again, as can any company it shares it's information with.

You are right about this. This is why it's not something you should do as an attempt to get free goods, aka stealing. it's something you should do when you get wronged and customer service fails. In this case, even if customer service was polite and efficient, you'd still be allowed a full refund and wouldn't have to settle on whatever other alternative they'd offer. So yeah, don't ask for chargebacks often. Personally, it's my second time in my entire life and I'm old-ish.

Unknown

I remember another game that massively changed gameplay, community was up in arms. Apple and google store were refunding people but do you know what happened to the game makers? Nothing, it still runs today. Oddly enough that was also a marvel game.

Unknown

Don't know how many of you are Steam Users, but their policy is 'no refunds, period'. If you want a refund through on Steam, you have to get it directly from D3.

And good luck with that...

Unknown

Madjam wrote:

I remember another game that massively changed gameplay, community was up in arms. Apple and google store were refunding people but do you know what happened to the game makers? Nothing, it still runs today. Oddly enough that was also a marvel game.

Hey, all I'm saying is you don't have to take it. You can get your money back. I don't know the game you are referring to but there can be two reasons as to why it's still running today; 1)What they were doing was not illegal or (most likely) 2)They were never caught because no one pressed charged/sued. Also, as far as legal repercussions for them, it depends on where THEY are located. As far as legal recourse for you, it depends on where YOU are located.

Puritas

only thing better than a sea lawyer is a forum lawyer

Unknown

It is absolutely hilarious that you think they're doing something illegal. As with all things digital, the precedent has been established that the content belongs to the producer and the consumer is simply paying digital use fees rather than taking ownership in situations like these.

To put it bluntly: you did not pay to own the content and they can change it however they see fit.